All Resources
Integrating AI: A People-First Approach
Successful AI adoption hinges on strategic people integration.
In this webinar, we will walk through key areas for business leaders and training professionals to prioritize in their digital journey—focusing on trust, transparency, and training.
How to Speak Like a Leader
Communication is the number 1 skill in business, according to LinkedIn. Now more than ever, clear communication and visibility are key to success. Expect to learn how to speak and present with confidence, lead difficult conversations to positive outcomes, and position yourself on LinkedIn — together with Oliver Aust, bestselling author, podcast host and founder of the Speak Like CEO Academy.
Show Biz Basics: Learnertainment Infused, Disney-Inspired Techniques for Engaging Training
Ever wonder why there are so many ads on television? They’re there because they work. Advertisers use entertainment techniques to deliver three goals: capture attention, maintain interest, and move viewers to favorable action. Hum. It sounds kind of like what the goals of a training program should be. In a different, physical realm, one visionary applied this formula and achieved amazing success: Walt Disney. His Disneyland theme park design is a master class in motivating people to notice, experience, and react to their surroundings. It worked for Disneyland. It can work for the learning room, too.
Divergent Minds, Inspired Designs
Neurodivergent individuals have unique challenges and needs when navigating the work environment, from adapting to rigid structures to finding a sense of belonging within the workplace culture and community. These needs are often not fully addressed due to a lack of understanding and insufficient resources, which can prevent them from reaching their full potential. While traditional design models and accessibility practices can help significantly, design models and frameworks crafted specifically for supporting neurodivergent individuals are still needed.
I want I can I will - In the End Transfer is a Trainee's Decision
I want - I can - I will. These are the three core verbs we as learning professionals should focus on when we try to help our trainees succeed and apply their learning back on the job.
DISC: Communicating In The Customer's Preferred Behavioral Language
This webinar is a foundational lesson in using the DISC behavioral classification to quickly connect with prospects. We all have preferred ways of processing information, evaluating options, and engaging in conversations.
Make Magic with Microsoft Cameo
Now available to all Microsoft 365 users, this hidden gem remains PowerPoint’s best-kept secret—yet it’s a game-changer for everyone who discovers it.
Roundtable: AI in Learning & Development
Join Josh Cavalier and industry leaders as we explore the transformative impact of AI in Learning & Development. This interactive roundtable will bring together experts to discuss how AI is revolutionizing instructional design, personalized learning, and training efficiency.
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Step by Step Guide to Creating a Personalized Development Plan for New Managers
So You Just Became a Manager—Now What?
Becoming a manager is exciting… and maybe a little terrifying. Suddenly you’re expected to lead, inspire, coach, and somehow also manage your own workload. Don't panic - BizLibrary's got your back.
Download BizLibrary’s free self-development guide built just for new managers. It’s part roadmap, part mirror, and part pep talk—all designed to help you hit the ground running in your new role (without tripping over your own expectations).
Here's what’s inside:
Skill Assessment Matrix - Spot your strengths and skill gaps fast so you know exactly where to focus.
SMART Goal Guide - Learn how to set clear, actionable goals that actually stick (no vague "be better at leadership" goals here).
Suggested Development Activities - Get practical, real-world activities to grow each skill.
Process Management Template - Keep track of your goals, progress, and wins in one place (so you don’t lose steam—or your notes).
You don’t need to be a perfect manager on day one. You just need the right tools to keep growing. Whether you're leading your first 1:1 or bracing for your first "we need to talk" moment, this guide is your secret weapon for growing into the manager your team brags about.
Unleashing AI: Workflow Agents in a Live Training Demo
We'll demonstrate multiple AI powered workflow agents (automations), including the white hot Gumloop, to find ways to make them more efficient and find out where AI can plug in to processes. We'll consider the role of the Human in the loop (HITL) and where we fit in with a focus on ROI and elements of evaluation and gap analysis.

Next Level Training Design: Using Brand and Culture to Deliver More Compelling Experiences
Intentionally integrating branding, theming and cultural activities into your training’s design
can lead to remarkable results - More authentic narratives, more engaged participants, and more
cohesive and elevated experiences.
Join us as we explore how brand and culture can play a vital role in the success of your next, high-profile
training or corporate meeting. We’ll take you through a systematic approach of applying brand and
culture at every step of the process including:
Exploring outcomes and goals from the start
Developing your theme
Designing your agenda and materials
Crafting your pre- and post-training communications
Building in learning reinforcement actions and activities
FranklinCovey: The Promise of High-Performing Organizations
Employee engagement is at a critical low. According to Gallup, only 31% of U.S. workers are actively engaged*. Because of this, many organizations are struggling to unlock the potential of their workforce in a way that creates high performance and superior sustained results.
Untapped Potential: How to Empower Your Deskless Workers
Deskless workers—like retail associates, delivery drivers, food service employees and healthcare staff—keep your business moving. But with limited time, distributed locations and high turnover, they’re often left to figure out how to do their jobs on their own with minimal support. It’s time to change that!
Know Their Type, Close the Sale: The Power of DISC for Sales
Every buyer has a unique personality—and the best sales professionals know how to adapt their pitch to match. The DISC Personality Model is a powerful tool that helps salespeople quickly identify a prospect’s decision-making style, communication preferences, and buying behavior. By tailoring your approach, you can build instant rapport, handle objections more effectively, and close more deals.

How to Create a Corporate Knowledge Base That Supports and Drives Business Growth
Discover how a knowledge base can help you improve various business processes, from employee onboarding to customer service. Follow a simple 5-step guide to develop and maintain an effective KB that meets your specific business needs. It’s an excellent resource for both small companies and large enterprises.

Guide to Leveraging DISC for Sales Success
DISC is a powerful tool for understanding human behavior and improving interpersonal communication. In sales, knowing your client’s DISC profile allows you to tailor your approach, build stronger connections, and ultimately close more deals. This guide will help you understand how to identify DISC styles and how to adapt your sales techniques to suit each personality type.
Whether you are speaking with a dominant decision-maker, an influential enthusiast, a steady supporter, or a cautious analyzer, DISC provides the insights you need to enhance your communication and sales strategy.
Zero to Chatbot in 30 Minutes: Build Your First AI Learning Assistant in Half an Hour
Want to create your own educational chatbot but don't know where to start? Are you working with a limited (or non-existent) budget? AI learning pioneer Margie Meacham follows up on her previous chatbot webinar with this hands-on mini workshop where you'll build a working chatbot in just 30 minutes! Drawing from her decade of experience designing award-winning AI learning solutions for organizations like the United Nations and major corporations, Margie will guide you through the process step by step.
Use AI Tools to Improve Delivery Skills: A Neuroscience Approach
Strong facilitation and delivery skills are key to building successful relationships with customers and internal teams. But keeping these skills sharp isn’t always straightforward. Coordinating training sessions for busy, dispersed teams can be a logistical headache. The quality of coaching often depends on who’s available and how much time they can commit. And delivering consistent, personalized feedback to large groups can feel like an uphill battle. Could AI offer a solution?
Learning from and Interacting with your AI-Coach
Can AI-driven coaching help you learn new information? Can it help coach customer service representatives or coach you on instructional design, or public speaking? In this webinar, we’ll explore how AI coaches provide real-time feedback, adaptive learning experiences, and provide anytime/anywhere support right in your pocket or desktop in an action-first format.
Cracking the Code: What Top Performers Do Differently and How to Scale Their Success
Invested in training but still struggling to close the gap between your top and average performers? The secret isn’t more training—it’s uncovering what your best sellers and marketers do differently and making those behaviors replicable across your team.
6 Secrets to Selling and Training Online
"6 Secrets to Selling and Training Online" is a dynamic and practical course designed to empower professionals with the tools and strategies needed to excel in the virtual marketplace. Whether you're a seasoned trainer, marketer, or entrepreneur, this class will reveal the six essential techniques to effectively sell products and deliver impactful training sessions online. With the rise of remote work and virtual engagement, mastering these skills will not only increase your revenue but also enhance your ability to connect with a global audience, build trust, and deliver high-value content that drives action.
Part II: Solving the Virtual Training (and Engagement) Paradox with Class for Microsoft Teams
We’re back with Part Two in our ongoing series on solving the virtual training paradox. In our first webinar, we explored groundbreaking research from Training magazine, Microsoft and Class, informed by the perspectives of 650+ training and L&D professionals about what's effective, what’s challenging, and where virtual training will go next.

Feedback Without the Sting: How to Use Feedback for Team Success
Receiving feedback can be one of the most uncomfortable yet essential parts of professional life. Whether it's a passing comment from a manager or a formal review, feedback often hits harder than expected—sometimes feeling more like criticism than guidance. But why does it sting so much, and how can we navigate it more effectively? Understanding the emotional and neurological impact of feedback is the first step in transforming it from a source of anxiety into a tool for growth.
Advanced Prompt Engineering Techniques for L&D
Elevate your use of AI in learning and development with advanced prompt engineering techniques. This workshop delves into sophisticated methods for crafting precise and effective prompts to ensure accurate and relevant AI-generated responses. Through practical exercises and real-world applications, participants will gain mastery in prompt engineering, empowering them to harness AI's full potential in their instructional design and development processes.