Measuring, Monitoring and Managing Support for Employee Development
Date and TimeWed, Nov 15, 2017 at 9AM Pacific / 12PM Eastern
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The purpose of this webinar is to outline a three-step process for making learning events more effective by ensuring managers are involved. We will show how to measure manager support and how to monitor it with dashboards. We will end with a case study and recommendations for managing support so learning impact is optimized.
About John R. Mattox, II, Ph.D.
John is a Managing Consultant with the Metrics That Matter team at Gartner and serves clients by helping them develop measurement strategies and determine the impact of training programs. In February 2014, CEB purchased KnowledgeAdvisors where John was the Director of Research. In 2017 Gartner purchased CEB. Prior to joining KnowledgeAdvisors in March 2010, John led training evaluation teams at KPMG, PricewaterhouseCoopers and Arthur Andersen for 12 years. Recently, he co-authored a book with his colleagues titled, Learning Analytics: Measurement Innovations to Improve Employee Development. In 2014 he co-authored a book with Jac Fitz-enz entitled Predictive Analytics for Human Resources. He lives in Franklin, TN with his wife and three children.
About M. Christine Lawther, Ph.D.