Welcome to "Preventing and Handling Violence at Work," a video lesson intended to help you learn how to prepare for and respond to violent situations that might occur while you’re at work. This lesson covers everything from the factors that could put you at risk of workplace assault to steps you can take after a violent encounter. First, this lesson will explain how employers can prevent violence from occurring through policies, procedures, and special training. Then, viewers will receive an overview of the steps employees can take to protect themselves from getting in a violent situation and keep themselves safe. Finally, learners will receive action steps for how to respond when a person they encounter becomes violent. This is because, no matter what you do, you can’t guarantee that you’ll be perfectly safe at work. After completing this lesson, learners will have actionable information to help them stay safe at work.

Welcome to the "Presentational Speaking: Content" video lesson intended to teach learners how to create meaningful content for their presentation. This lesson is the first of four in the "Presentational Speaking Crash Course," which provides focused and actionable content on the topic of public speaking. In this lesson, learners will discover key questions regarding purpose, audience, and logistics that they consider from the start. Viewers will also learn how to conduct research, compile information, and structure their content effectively. In the end, learners should understand how to craft engaging and purpose-driven content, from the introduction to the body to the closing of the presentation.

Welcome to the "Setting SMART Goals" video lesson meant to guide learners through establishing goals for performance management. This video lesson is the second of four in the "Performance Management" video course, which describes how to help employees reach their highest potential. During this lesson, viewers will learn the SMART criteria for setting goals and practice applying the SMART acronym to analyze goals. In the end, learners should understand what makes a goal truly effective.

Welcome to "Overcoming Unconscious Bias," a video lesson intended to help you mitigate the negative effects of unconscious stereotyping and create a more inclusive work culture. Because unconscious biases can affect your thoughts and actions in substantial, and often harmful, ways, it’s important to learn what they are and how to minimize their impact. From this lesson, viewers will learn about common examples of unconscious bias and how to correct it before it has a negative impact on their interactions with others. That way, everyone will be able to contribute to a positive, more inclusive workplace environment

Welcome to the "Understanding Resistance" video lesson meant to help learners see why people’s first reaction to change is often negative. This lesson is the second of five in the "Organizational Change" video course, which highlights how to successfully guide an organization through change. During this lesson, learners will examine the three general attitudes regarding organizational change and consider why people react differently to change. Viewers will also learn common reasons why individuals resist change and consider the positive role resistance can play in making a change initiative more successful. Armed with this knowledge, learners may be able to help those who’re resisting change become supporters instead. Keywords: change management

Let's start and create a survey to get feedback from some clients. You will also learn how to send a survey link via e-mail. The results are collected on a dashboard-like page and can be exported to Excel for a more in-depth analysis.

Welcome to the "Managing Organizational Politics" video lesson intended to highlight the causes and effects of politics in the office. Throughout this standalone lesson, viewers will learn what office politics are and become familiar with some factors that contribute to the rise of politics at work. In addition, learners will examine the positive and negative effects of organizational politics and check out ways to ensure employees are leveraging office politics in a way that’s positive for the organization.

Welcome to the "Identifying Management Styles" video lesson, which highlights the importance of pinpointing your unique management style. In this lesson, learners will become familiar with various management styles by looking at the management style continuum, with task-oriented leadership on one end and people-oriented leadership at the other. In addition, viewers will learn about autocratic, participative, and free reign management styles, as well as the path-goal model of management.

Welcome to "Making Your People Feel Valuable," a video lesson meant to describe how leaders should show support and appreciation for their employees. Being able to demonstrate approval and provide recognition to employees is critical for ensuring employees are motivated and committed at your organization. So, this lesson provides leaders with four key behaviors and conversation tips to help make people feel valuable at work. By implementing these strategies, leaders will help prevent employees from feeling overlooked or underappreciated. Instead, employees will feel like valuable assets to the success of the organization.

A team needs a leader. A coach leads a team. A team wins when the individual players are operating in unison at their highest personal level of competence and confidence. One weak link in the chain and the team suffers, so a coach will work with individuals to be their best, knowing it fulfills a higher purpose. With the full infusion of so many generations now in the workforce, with their varied skill sets and backgrounds, has there ever been a more pressing time for good coaching at work and less dictatorial managing? Yes, that was a rhetorical question.