This video manages to explain why you should care about safety without ever telling you that it’s for your own good. There’s also no boring crap in here about how a safe workplace is a productive workplace, and there’s also an attempted murder. That’s right - in a safety video! The point is, talking about safety doesn’t have to be boring, and neither is this video. Enjoy!

This course is made for managers and is designed to help you lead and manage others. As a manager, you will perform this course on your own. By completing this course, you will be able to plan and conduct productive conversations with those you will work within your new role. Each course in this series has been approved by the Project Management Institute (PMI) for one hour of continuing education credits (PDU)

Welcome to the Being Truthful about Tough Messages video lesson meant to teach you how to face difficult discussions with honesty and directness. In this lesson, learners will become aware of why people often aren’t truthful about tough messages at work. In addition, viewers will learn about the four types of truth resistance: psychological resistance, financial resistance, perceptual resistance, and confident awareness. Finally, learners will receive useful tips for conveying difficult messages truthfully and productively.

Speaking assertively means using direct, positive language.  Learn what to say and how to say it.  Including using "I" statements, being specific, asking for more information, demonstrating respect, not starting statements with apologies and being tactful while using positive words. 

Welcome to The Working World, brought to you by BizLibrary TV! In this video lesson, ‘Establishing a Culture of Civility,’ employees at Professionals Collective learn about the importance of having a respectful and harassment-free work culture. Through the employees’ experiences and reflections, viewers will see how creating a civil workplace involves leadership setting a good example and teaching intervention skills to employees. This anti-harassment course, which was designed to comply with state laws, is sure to capture your engagement while teaching you everything you need to know about workplace harassment. Special thanks to content consultant Deborah C. England, Esq., of San Francisco, CA, who kindly reviewed all harassment content with a critical and judicial eye.

You want to be more coach-like. Your organization is expecting it, and you can see how this will elevate your leadership to the next level. But it's difficult. Even with the best of intentions, you slip back into telling people what to do: it just feels faster and easier to do it like that. 

"Restructure." What a scary word, especially when you’re the one managing the process. The reality is, restructuring your team might be one of the most rewarding things you do in your career. You have the opportunity to reinvent your team and make their daily lives easier and more productive.

Authoring an eLearning course from scratch can be a daunting task with myriad of tasks like designing the user interface, screen layouts, interactions, and choosing the color scheme, images, characters and icons to go with it. And then hours and hours of developing the animations and interactions!  

Employers are beginning to realize the vital role that feedback plays in employee development. In an effort to provide more meaningful feedback, many organizations are moving away from traditional yearly performance reviews in favor of ongoing coaching conversations. When managers act as coaches, they provide employees with timely and specific feedback that helps them grow and develop continuously. Ongoing coaching allows employees to correct or continue behaviors on a regular basis, instead of leaving them wondering what they should have done differently to receive a five instead of a four on their yearly review. Developing the coaching skills of your managers and leaders will give them the tools they need to deliver feedback and create real change in their employees and the organization. It won't happen overnight, but developing your managers' coaching skills is a worthwhile endeavor that can help reduce turnover, improve employee engagement and performance, drive business results, and move your organization forward. In this ebook, your managers will learn about popular coaching methods and have a chance to work through prompts to help them identify areas of improvement. They'll also learn: Why coaching skills are important Key competencies for effective coaching The coaching formula that helps improve performance

How do you know if your learning management system is effective in developing your employees? As talent leaders, you need to upskill, reskill, and continually expand your employees' capabilities. The urgency of developing your workplace has never been greater. Here's why: 34% employees have already left a job because they lacked career development opportunities. Effective 2020, approximately 35% of the skills needed for jobs across industries will change. According to research by SHRM, over 50% of HR professionals believe the skills shortage has gotten worse instead of better. Many use an LMS to help solve for these challenges, but most learning platforms aren't equipped with effective tools to tie learnings to long terms skills and career development. That's where this guide comes in. Get the 7 questions you should be asking now to see if your platform can solve these challenges.

When hiring a salesperson, things are not always what they appear. They’re quick to tell you about the companies they’ve worked with or all the contacts they’ll bring. They may even have some positive numbers from their past. You might think you’re hiring a rainmaker, but if you’re not careful, all you'll get are storm clouds. 

It’s Q4. Your sales team is down to the wire, looking for last-minute opportunities to close. But prospecting and closing business around the holidays presents a challenge. What can your sales reps say to get people to take their calls, agree to meet, and close a sale with only weeks left in the year?

Engaging Your Students through Unconventional Teaching and Online Technology In the last decade, academic institutions at all levels have begun introducing nontraditional pedagogies that combine traditional brick-and-mortar teaching with online, on-demand learning. These new approaches to teaching, referred to as "blended learning," have been driven by advances in video technology, increasing network speed, and changes in student expectations. They aim to improve student engagement, knowledge retention, and ultimately, academic achievement. Among all of the approaches to blended learning, one has garnered more media attention, reported more tangible results, and gained the support of more educators than any other — the "flipped classroom." In just the last four years, flipping the classroom has evolved from an obscure experiment to a mainstream model for improving the student learning experience in universities and school districts around the world. Click below to download the eBook.

"Work Made Fun Gets Done" The FISH! Philosophy shows you and your management team how to create a culture where people can’t wait to come to work and be their best--a culture with people looking to make a difference for their customers and each other. A culture that nurtures flawless execution of work, promotes teamwork and is fulfilling and fun. The FISH! Philosophy is based on the book FISH! and the fishmongers at the World-Famous Pike Place Fish Market in Seattle, Washington. The fish market is one of the most profitable retail spaces in America. Yet it is located right near three other fish markets that sell the same fish for the same price. The market doesn’t trade on product or price; they trade on creating unique customer experiences. The fishmongers at the market work in a culture where they bring passion, energy and enthusiasm to work every day.

Micro-credentialing is a great way to track upskilling and certification for learners within organizations. This session will cover how micro-credentialing supports ongoing professional development and personalized learning pathways as it pertains to progress, accomplishments, and skills. Learn how other organizations are leveraging open badges to address the skills gap challenge.

The Playbook to Driving Employee Engagement with Language Learning. In collaboration with HR Dive, this playbook covers everything you need to know about driving employee engagement and retention with a language learning program. Learn about how organizations are expanding their benefits packages to include language learning, the business outcomes that language learning leads to, and how to get started with implementing a program.

You may be thinking, "A goldmine? Where is my goldmine?"  Have you created a website, blog, newsletter, manual, marketing materials, photos, audio/videos?

It’s almost Halloween. Let’s conjure up the training tricksters, presentation poltergeists and meeting monsters that spark terror in the hearts of most stalwart trainers, facilitators and team leaders: the creatures of the classroom.  

With quickly evolving technologies and a consumer-centric culture that can find, purchase, and receive what they need within 24 hours, learning professionals need to keep pace. We can't expect our workforce to learn how to repair a leaky pipe on YouTube within minutes at home and then come to work to view a 90-minute eLearning module to find out about a software update. But what's more, today's workforce wants to know WHY they need to learn, they want context, they want to know the purpose.

Agile learning carries the promise of producing more skilled, efficient, and effective sales teams. Yet because it can be difficult to quickly assess its business impact, sales leaders often underestimate the ROI potential of putting an agile model into place. Most limit their tracking of sales training activities to easy-to-gather activity metrics like usage or adoption, or how a recent training directly contributed to closing a deal.

What makes training stick? What makes any presentation transformational? How do you give attendees an experience, rather than just a training presentation? Learn 5 BIG ideas that you can incorporate into any training.

Managing the Employee Experience - We Have Answers From The Industry's Top Talent Leaders We believe the collective wisdom and experience of talent leaders like you speaks volumes about what can be achieved when you place a priority on the people, and their employee experience. That's where this guide comes in.  Discover 101 strategies from more than 30 of the boldest global thinkers in the talent industry, covering everything from candidate experience and onboarding, to learning and development, to performance and growth.   You'll gain insights into: Strategies and practical guidance from some of the most progressive, talent-focused organizations around the world Proactive ideas and new approaches to create exceptional employee experiences

In most disciplines, Adobe Photoshop is the defacto standard when it comes to image editing and creation. This mature product has a lot features built-in that have made it the most popular tool for eLearning professionals. However, it can be difficult to keep up with some of the newest features in all the releases. There are filters and features built into Photoshop that a lot of eLearning professionals don't know about.  

Poor listening skills, which often manifest as a lack of empathy, are at the core of most workplace conflicts. Whether it's leadership, HR, sales, or customer service, many assume that emotional intelligence is an inherent skill and can’t be taught. New VR technology is proving otherwise.