Action-based learning allows learners to implement what they have learned in real-world scenarios. Although content-based learning has been dominating the training industry for the past few decades, action-based learning is the only way to really get employees to practice, apply, and improve their skills. This infographic shows how active learning affects the brain and encourages knowledge retention, engagement, and team work. Click below to download.

Compliance courses are the first line of defense for companies to comply with regulatory demands. Over time, billions of dollars have been invested in compliance courses. Unfortunately, most of the compliance learning stop at just "checking for completion" and don’t help to truly impact avoidance and savings from possible catastrophic events - for example, deaths, loss of customers, damaged equipment and many others.   

A sales rep turns a corner while driving to one of the biggest calls of the year when a jolt from under his car forces a change of plans: he just ran over a pothole and now needs to swap out his tire, except he’s never actually done a tire change by himself before. There’s no time to wait for AAA so he must figure it out himself. What does he do? In 2019, he calmly pulls up YouTube and watches a user-generated video demonstration of exactly how to perform the tire change on the make, model and year of his car, before turning around, grabbing his tools, and successfully executing the task himself. Within twenty minutes he’s back on the road driving toward the meeting feeling ready for anything. This is what it feels like to be ready in a world where you can pull a device out of your pocket and extract whatever day-to-day lessons you need from somebody else’s life experiences. Sales reps already use consumer apps like Waze to learn about open routes in real time based on other drivers’ experience of current road conditions, or Duolingo so they can practice and learn new languages using friendly competition with other would-be travelers. But what about the tasks involving the actual substance of salespeople’s work? What if our rep were to hit a different kind of "pothole" that day: one in the form of a text message from his internal champion letting him know that the company’s CFO would be joining the call unexpectedly? He doesn’t normally call on CFOs, and would need a five-minute debrief with a colleague to understand the pertinent discussion points to use, but no one is available right now. Click below to download this eBook.

In today’s workforce, change is the only constant - and the pace of change is accelerating. Again and again, organizations must adapt to a competitive environment filled with emerging disruptions. Even the disruptors are being disrupted! No industry is immune, and the stakes couldn’t be higher. How can you make sure that your organization is prepared to navigate through periods of transformation - to not merely do things a little differently than before, but make fundamental changes? This guidebook takes a deep dive into a people-first approach to true transformation. Experts like Dean Carter and William Tincup offer their perspectives on: Putting your people first when planning for digital transformation Navigating the future of talent management Leveraging transformational changes in recruiting Ensuring HR plays a pivotal leadership role in your transformation plans Meeting the challenges of AI and automation head-on

98% of companies say they offer employee development tools, but only 26% of employees say they see their companies programs as being effective. How do we better connect our learning and development programs to create the experiences employees seek? Join us to discover the latest insights into what today’s employees are demanding--like career planning, fulfillment through connections, belonging and goal attainment. Then learn more about the best practices and tools needed to create effective employee development programs.   

Infographics are great tools to convey complex information in an elegant way. They can be the basis of engaging classroom training, interactive eLearning, or intuitive resources. And you can repurpose them for sales, marketing, HR, and conferences. But, creating a good infographic can be hard. You don't want it to just be nicely designed bullet points. To be effective, it must tell a story.

Welcome to the "Workplace Safety: The Cost of Saving Time" video lesson meant to explain the importance of taking your time for ensuring the safety of you and those around you. In this lesson, viewers will learn about five key steps they should follow to help them do their work properly and efficiently. From planning ahead to reviewing your work, there’s a lot you can do to help prevent mistakes and promote safety while doing your job. By embodying the tips from this lesson, you’ll be a safer, more productive worker.

Welcome to the "Workplace Mental Health: Coping Strategies" video lesson intended to supply learners with tools for appropriately dealing with their mental health challenges. This lesson is the fifth of six in the "Workplace Mental Health" series, which explains how to set an organizational culture that supports mental health. During this lesson, viewers will learn what coping skills are and come to understand that there can be both positive and negative coping skills—but only positive ones should be leveraged. In addition, learners will become familiar with everyday coping skills they can incorporate into their routines, as well as coping skills they can apply in specific moments of difficulty.

In this lesson, we look at Excel 2019's great new image features, including Funnel and Map Charts and the ability to import scalable SVG images and 3D models.

Welcome to What Is the GDPR? This video lesson defines the General Data Protection Regulation, explains to whom it applies, and describes why it’s important follow. It's the first of two lessons in the Understanding the General Data Protection Regulation (GDPR) series. Because this is a big change from the previous 1995 Data Protection Directive, it’s critical to be up to date on the current standards for personal data protection and privacy. From this lesson, viewers will learn about key terms—like data protection assessments and the right to portability—and how they apply to be compliant with the GDPR. Keywords: data security, IT security, data protection

Geography is central to identity and plays an important role in how people make sense of the world. In the global world of today, it is likely that you will come into contact with more and more co-workers, customers, community members and other stakeholders who come from different parts of the country or globe. As this happens, it becomes more critical for you to recognize how geographic identity and biases influence you, your team, and community members.

Welcome to the ‘Understanding Employee Motivation’ video lesson meant to convey how knowing what employees value can improve how you give recognition. This lesson is the second of four in the ‘Motivating Employees with Recognition’ video course meant to describe the importance of recognition for improving employee morale and work performance. From this lesson, leaders will learn how to ask the right questions to pin down the extrinsic and intrinsic factors that motivate their employees. By acquiring this critical information, leaders will be able to better serve their employees and foster greater productivity and a positive work culture.

Two-factor authentication is an authentication mechanism to double-check that your identity is legitimate. Two-factor authentication is strongly recommended.

This video is designed to be watched before the other Tool School episodes, to ensure brainstorm sessions are set up to produce the most effective results.

Welcome to the "Time Management: Procrastination" video lesson intended to help learners defeat their tendency to procrastinate. This video lesson is the last of six in the "Overcoming Barriers to Time Management" video course, which describes how to deal with common time management hindrances. Throughout this lesson, learners will consider common causes of procrastination and learn helpful hints for managing their time effectively in spite of those factors. Plus, viewers will come to realize why procrastination is so bad—and why being timely is so important.

Hackers are trying hard to trick you into letting them into your company's network and data, and in this lesson we'll look at how they are doing it.

Welcome to the ‘Servant Leadership 101’ video lesson meant to provide a basic understanding of the background and advantages of servant leadership. This lesson is the first of three in the ‘Leveraging Servant Leadership for Your Team’ video course, which is meant to describe to leaders the benefits of a serving mindset for securing the success of their teams. Throughout this lesson, learners will discover the role servant leadership has in encouraging innovation and tending to the well-being of employees.

Welcome to the "Professional Networking" video lesson meant to help learners network more effectively. This lesson is part of the "Selling You" video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn key steps for beginning their networking efforts and examine helpful networking tips.

Welcome to the "Diversity" video lesson intended to help learners recognize the value of diversity in the workplace. This video lesson is part of the "Respect at Work" series, which guides employees to cultivate a respectful and inviting workplace. In this lesson, learners will examine the benefits of cultural diversity and consider some tips for promoting a diverse workplace. In addition, viewers will learn some helpful hints for achieving a positive, open-minded attitude toward diversity at work.

This video will help you deal with any instance in which you might be unable to fulfill a customer need. There’s a big difference between talking about what you can’t do and what you can do, and we’ll cover exactly what those differences are. You’ll also learn what an ocelot is, and where you can legally drive a tank. Needless to say, this is a pretty great video. Watch it!

This exercise will help you identify those rules that constrain or confine your organization and find ways to change them for the better.

Welcome to the topic of mastering project management! This video lesson, Five Types of Project Teams, describes several types of project teams you may encounter at work. This lesson is the first of nine in the Project Teams video course, which explains how to facilitate growth and improve communication within teams. From the ad hoc team to the multi-functional team, there are plenty of possible types of project teams. By knowing about the characteristics of these common types, viewers will be better equipped to choose the project team applicable to their project’s goal and their organizational structure.

Welcome to the "Productively Resolving Conflict" video lesson meant to encourage learners to change their attitude regarding conflict. This video lesson is the first of seven in the "Conflict Resolution" video course, which helps learners productively navigate and resolve conflict situations. In this lesson, viewers will learn the definitions of conflict and consider the idea that some conflicts are easier to deal with than others. Ultimately, learners should come to realize that conflict isn’t always bad—in fact, it can be positive if resolved productively.

Welcome to the "Prioritizing To-Do’s" video lesson intended to help learners organize their required tasks based on priority. This video lesson is the fourth of five in the "Time Management Essentials" video course, which conveys the basics of effective time management. Throughout this lesson, viewers will learn the difference between "urgency" and "importance" and discover how to assign these designations to particular to-do’s. Then, learners will see how to list all tasks that must be accomplished and rank them based on their urgency and importance.