All Resources

Achieving Buy-In for Change: Part 1
Welcome to the Make Change Work™ series, written and presented by business performance veteran and award-winning author, Randy Pennington. This 10-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the fourth video and is designed to show that you must engage and reengage others at every step of the way to build support and ownership for results. The series list is included as a reference to the suggested viewing order.

Superior Leadership Episode 1: The Little Things ARE the Big Things
This video is part of the Superior Leadership series, Part 1: Bringing out the Best in Your Leadership. Leadership is a skill - and like any other skill, you’ll get worse if you don’t practice (which is why your 3-point shot is probably pretty bad). Our Superior Leadership series will give you the reinforcement to become an even better leader than you already are - and you’re going to like this more than any leadership training you’ve ever experienced. That’s a fact.

Respiratory Protection
Breathing clean air is what everyone needs to do to stay safe and healthy on the job. But some jobs can expose workers to contaminants that can cause simple irritation or even a serious illness. A respirator is a piece of Personal Protective Equipment like gloves or a hard hat, but they are more complex and require specific training before use. Air purifying respirators can be an effective means to keeping harmful contamination out of worker’s lungs, but need to be selected, fitted, used and maintained in a way that assures protection. This program on Respiratory Protection will give you what you need to know from an OSHA compliance perspective.

Office Safety
MARCOM's Office Safety program shows employees what hazards exist in office environments, and how important it is to use good safety practices as they go about their work. Office employees frequently have the feeling that since they don't work out on a plant floor safety isn't important in their jobs. Yet accidents and injuries in the office account for thousands of hours of lost time, and millions of dollars in Workers' Compensation and medical costs. This video also includes information on safety awareness, proper lifting, safety housekeeping, slips, trips & falls, electrical safety, and more.

Emergency Preparedness & Response - Concise
This video addresses topics that include general safety knowledge employees should have in preparation for emergencies, fire response, attending to sick or injured co-workers, responding to chemical spills, releases and exposures, severe weather preparation and response and staying safe during earthquakes. This program is also available in Spanish.

Fire Extinguishers
If you’re an employer, there are several factors you need to consider when creating your fire evacuation plan. This course covers topics including employer options for portable fire extinguishers, fire risk assessment, how to use a fire extinguisher, and an overview of training necessities for employees.

Training Process vs Programs
Welcome to the 22nd video in our Advanced Train the Trainer series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: Training Management, Research, Content Development and Delivering Training. This video is part of the Delivering Training programs and discusses how training events are only one part of what it takes to achieve something called "transfer of learning."

Speed Up Training "Time to Market"
Welcome to the 4th video in our Advanced Train the Trainer series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: Training Management, Research, Content Development and Delivering Training. This video is part of the Training Management programs and discusses the importance providing your management with a competitive time-to-market of information and skills.

Guns At Work
Regardless of your position on gun control, there is clearly a lot of controversy around guns in the workplace. Do your policies on gun possession and violence effectively balance safety with the laws in your state?

Active Shooter & Workplace Violence
Emergencies involving violence are unfortunately a real possibility in today's workplace. This can also include encountering an active shooter on the premises. One of your job responsibilities is to be prepared and know how to respond should such an emergency occur at your workplace. Knowing the proper procedures to follow during an emergency could mean the difference between life and death. The purpose of this program is to familiarize you with basic response practices when encountering workplace violence, practices that will help you to be prepared for and to respond to a violent emergency. Topics include indicators of potentially violent behavior, how to respond to violent behavior, how to respond to an active shooter situation and how to react when law enforcement arrives at an active shooter scene.

Ouch! That Stereotype Hurts
What does OUCH! do? In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don't speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt.

Diversity, Respect, & Legal Compliance — the "TAKEAWAY" for Managers™
Diversity, Respect, & Legal Compliance — the "TAKEAWAY" for Managers™ is a conversational, easy-to-use program for managers that explains the importance of a diverse and respectful workplace. This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented. This 9-minute program concentrates on four key learning points and their "takeaways," or sentence-long summations, to help managers foster an inclusive, professional environment and encourages sensitivity toward and appreciation of cultural differences, while stressing the importance of focusing on commonalities. The program contains suggestions for putting Diversity in Action to work for you. Diversity, Respect, & Legal Compliance — the "TAKEAWAY" for Managers™ is a stand-alone program, which may also be used in conjunction with the rest of the series The "TAKEAWAY" for Managers™: FMLA in a Nutshell; "Can I Ask That?" Legal Interviewing; ADA in a Nutshell; Discipline, Documentation, & Termination; and Sexual Harassment.

Anti-Harassment: Chapter 5 - Employer/Employee Responsibilities
This is Anti-Harassment Chapter 5 of 8 by Informed Workplace.
Chapter 5 is pretty straight forward. When is an employer liable for harassment and discrimination and what are their responsibilities to employees once they have knowledge of such speech or conduct? Knowledge on the part of the employer, as we will discuss, is crucial. We will also discuss what to do if and when you believe you are the victim of harassment or discrimination, or retaliation; who to complain to, when and how. And, what happens if you don’t complain?

Engaging Activities for Live Online Meetings, Webinars, and Virtual Training
Whether it's an online meeting, a webinar, or live online training, engagement is on everyone's mind. Will it be worth the time to attend, or will it be an opportunity to check email?
Pulling Learners to Your Content: How to Make it Work
The Role of Environment, Microlearning, and Social Collaborative Tools
In a recent session titled HOW TO ENGAGE MODERN LEARNERS: WHEN TO "PUSH' AND WHEN TO "PULL", we discussed when we should embed "Pull Learning" content into the flow of work. That discussion was grounded in the principles of Modern Workplace Learning, and I suggested that considering the 5 Moments of Learning Need was a good way to determine when pull learning was most appropriate. While formal ‘push’ training is often best for when people are learning something new, and for when things change, a strong argument can be made that ‘pull’ learning lends itself to the following moments of need:
When learners need to build on concepts that they learned in a more formal training environment
When they need to apply what they’ve learned
When things go wrong

Embracing Change
Embracing Change was created to stimulate conversation. Using "person-on-the-street" interviews, you will be introduced to a cast of characters that not only share how we should deal with change, but are required to put their thoughts into action.

Sales Onboarding: Making New Reps Twice as Good in Half the Time
A recent study asked sales leaders to name the top challenges holding their organizations back. The number one answer? An inability to cut the time it takes new salespeople to close their first deals.

The New Realities of Change
Welcome to the Make Change Work™ series, written and presented by business performance veteran and award-winning author, Randy Pennington. This 10-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the second video and discusses how those who thrive will prove their value by continually being faster, better, cheaper, and friendlier. The series list is included as a reference to the suggested viewing order.

The Case for Change
Welcome to the topic of Mastering Change meant to teach you how to face and embrace change! This video lesson, ‘The Case for Change,’ highlights the pervasiveness of change by describing several changes occurring in the world today. It also explains the three ways to respond to change and how an organization should deal with each type. Ultimately, learners will come to understand that change is neither good nor bad—it just is!
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Persuasive Presentation Skills: Go For the Goal (Part 1)
Welcome to the first program in the Get Them Marching ® Persuasive Presentation Skills series, the Go For the Goal session. Do you want to end boring, drag on and data dump presentations? Set a worthy goal. Most presenters have no goal, an anemic goal, or the wrong goal. Learn why overviews and informational presentations are a waste of time and how worthy goals exponentially improve your presentation and your results.

Get People to Take Your Training!
Welcome to the 7th video in our Advanced Train the Trainer series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: Training Management, Research, Content Development and Delivering Training. This video is part of the Training Management programs and helps you create compelling content that learners will actually want to take and use.

Effective Online Meetings 8: Follow-Up
Welcome to the Effective Online Meeting series, which covers everything you need to know about holding an effective web meeting, online presentation or webinar. Your meeting went off without a hitch and everything worked the way it should. This video goes over some things you need to do after an online presentation to get the most out of it.

The Invisible Meeting
As travel costs rise and budgets shrink, conference calls are rapidly replacing face-to-face meetings. Unfortunately, many people have not yet learned the skills needed to make this type of meeting effective. We have all participated in ineffective conference calls, wasting everyone's time and energy. Often participants don't take a conference call as seriously as a regular meeting, but in reality, a conference call is a meeting, a virtual meeting with some very unique challenges.
The Invisible Meeting demonstrates 6 effective techniques for making your conference calls more productive. This engaging program reveals the challenges and the virtual rules that both participants and meeting organizers need to know. The Invisible Meeting will make your conference calls more effective, saving your organization time and money.

You Can Do It!
This is an educational video about inspirational teaching and motivation in a Latin American Dance setting. Practical applications of this video include "train the trainer" professional development and "feel good" motivational starter for a training session and/or team meeting.This program does not include a quiz. To achieve a completed status in the Learning Management System, you must view the video in its entirety.