This white paper provides valuable insights into industry-leading evaluation models and offers a practical roadmap for integrating the toolkit to maximize ROI and operational efficiency for Training companies.  This White Paper will explore aspects such as: What is training evaluation and why is it important?  Key training evaluation models in use today Power of training evaluation How to evaluate training effectiveness using KITABOO?

Quality management (QM) appears in many forms in learning and development. When facilitating a course or conference session on quality for L&D professionals, I like to ask for a show of hands as I read out different options for how their organizations might handle quality management. I’ve also conducted an online poll, which focused on the reviews, not entire quality management systems. I consider the poll unofficial due to the small sample size (139 votes) and the unverified answers. However, it still provides insight into what organizations are doing, and the results are consistent with my experience and the answers I receive when I facilitate. Of the L&D professionals who answered my poll, nearly half (48 percent) said they conducted peer reviews, meaning their fellow designers checked their work. At 30 percent, the second-highest option was an internal dedicated team for quality management (in which "dedicated" was defined as a team that only works on quality issues for an L&D team). Next was self-review at 19 percent. Finally, only 2 percent had an external dedicated team.

What Will It Take to Keep Learners Engaged? What’s driving shifts in virtual training today? Where is the future of L&D headed? How are new generations impacting the status quo for many organizations’ workforces? This brand new report, created in partnership with Class and Microsoft, compiles learnings from 650+ L&D and training professionals and provides insights to transform your learning strategy, including: Workforce training trends & challenges: Virtual instructor-led training (VILT) is a staple for 73% of organizations, but poor engagement (72%) and accurate measurement (47%) remain top challenges. Innovations reshaping training delivery: Training and L&D teams are prioritizing smarter tools, with 41% seeking engagement analytics and 39% wanting deeper learning management system (LMS) integrations—reshaping how virtual training is delivered. New strategies to support Gen Z: Some 62% of individuals surveyed are prioritizing flexible delivery models and 45% are offering coaching for digital natives and Gen Z learners. Download the full report for data and insights to help shape your training strategy into the future.    In partnership with  

When you’re looking for a new L&D content provider, you want to be sure that they have everything you need for your workforce.  Whether you’re looking for a supplemental provider or a library to fill every need from compliance to leadership development, you need to know the right questions to ask.  Check out this infographic by BizLibrary created to help you screen potential training content providers! 

In the wake of a global pandemic, the world of education went virtual. As businesses reopened and hybrid or on-site work cultures made an exciting return from mid-2021, some virtual training opportunities continued their meteoric rise. L&D leaders witnessed greater effectiveness with virtual onboarding, compliance, procedural training, and other skilling programs. The training was better received by learners and training outcomes were far superior. Virtual procedural training is today embraced by diverse industries—manufacturing, healthcare, high-tech, and beyond. Professionals who have spent decades in interventional medical device education believe virtual procedure training is here to stay. Thriving in the new digital setting, it offers increasingly immersive learning environments to a globally dispersed and diverse cohort of students. Similarly, in the manufacturing industry employees report increased safety awareness, and develop conditioned responses, problem-solving skills, and muscle memory—most often even before they are on the job! The paradigm shift to facilitating and receiving virtual procedural training today is undeniable and has opened new doors in training methodologies and learning environments. Learning professionals new to virtual training may be wondering: What makes immersive learning environments like virtual reality and game-based learning top the charts for learning effectiveness? How have companies capitalized on this trend? What are the use cases and success stories of companies that are riding the wave? This ebook will go on to address such burning questions. Comprehensively explore ways to implement games and virtual reality to make training immersive and engaging, and deliver better learning experiences for your learners. 

For the last few years, I have spent endless hours writing and editing a book, Design for All Learners, on accessibility and inclusion in learning and development. This has been an incredibly rewarding process that came with a huge responsibility: ensuring that the book itself was accessible and inclusive. When I started, I thought I had a solid plan for how I would approach the book, from organizing to working through the publishing process. I was fortunate to work with a team of people dedicated to developing and publishing this book—contributors, editors, marketing staff, graphic designers, and more. The publisher assured me that their team was on-board with making sure what we produced was as accessible and inclusive as possible, and they meant it. There were also external players to consider such as book distribution channels like Amazon and Barnes & Noble. We were all diligent in our efforts throughout the process. For example, I collaborated with the book cover designer to ensure that we did not use all caps in the title and that we used good color contrast, font choice, and inclusive imagery. I provided feedback to ensure visuals used throughout the book were accessible and inclusive. I made sure the editors had the appropriate alternative (alt) text and image descriptions. This included establishing a plan for how to use image captions and describe images in the text in conjunction with the alt text used in the e-book. Charts were updated to avoid using color as the only differentiator; an illustration of a wheelchair was modified to be more realistic; colorblindness simulations were triple-checked. We documented everything to pass on to the next person in the process, and each time I took care to explain what we were trying to do and why. Although everyone on the team happily supported these changes, we still ran into challenges along the way. There were breakdowns on some efforts due to existing processes, and we often needed to take extra time to make sure everyone understood what solutions were possible and what we might not accomplish due to current constraints. Yet, even when it was difficult, we were determined to ensure that this book was a true representation of our commitment to accessibility and inclusion. This meant working together to problem solve and create an amazing book that is its own example of Design for All. As illustrated by my book writing and editing experience, ensuring accessibility is difficult when it’s not operationalized throughout the organization, end-to-end. It’s not realistic for one person, or even an entire project team, to chase down and address every accessibility issue. And, fixing a problem after the fact is much more difficult and expensive than improving things from the beginning. An organization that is mature in its accessibility and inclusion efforts recognizes that everyone plays a role through their own work. This means planning ahead and providing support to be successful.

The companies that succeed with AI aren’t the ones that see it as just another tool in the toolbox. They’re the ones who integrate AI into their teams, their culture, and their strategy. It’s a mindset shift—one that requires us to stop thinking of AI as something separate and start thinking of it as part of the team. Drawing on the expertise of Josh Penzell, VP of AI Innovation and Solutions at ELB Learning, explore specific strategies to get more bang for your buck with your AI strategy and solution. Discover how you can enhance productivity through AI with use cases in Sales, Customer Service, and Leadership. From building interactive exercises to creating adaptive AI roles, this ebook is for everyone looking to implement an AI-augmented workplace, and using AI in the decision-making process. There’s more—Get immediate access to pre-built GPTs like Adaptive Tutor GPT, Content Reviewer GPT, and Workshop Buddy GPT that are designed to make your job easier and more efficient, starting today! Are you ready to make AI a part of your team?

Do your employees forget what they learn soon after training? Want to deliver knowledge in short, digestible lessons that stick? This guide has just that! Download the guide and learn how to: ✅ Create engaging microlearning videos with Animaker ✅ Add interactive challenges with Storyline ✅ Improve knowledge retention by up to 90% ✅ See a 2x increase in training ROI! Make training unforgettable - get your guide now!

HR and L&D leaders know that executive buy-in is critical for driving workforce transformation. This guide provides a strategic framework for aligning learning initiatives with business outcomes, proving ROI, and securing C-suite support. Get actionable insights to elevate your impact and drive meaningful change.

We know why diversity is important, but how do we drive real change at work? In this book, diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone is welcomed, valued, respected, and heard. Get access to the first chapter today!

HR and L&D professionals are short on time and resources - but not responsibilities.   BizLibrary’s 2025 Trends in Training report revealed that the #1 challenge that HR and L&D professionals expected to face in 2025 was a lack of time to develop a quality training program. This has been the #1 challenge for the last three years!  Luckily, we’ve put together a resource to help you gain a shortcut to clarity in your learning priorities and goals.  Use BizLibrary’s 2025 Learning Priorities Worksheet to:  Allocate a % of your focus per project  List desired business outcomes  Determine program timelines  Plan KPIs and metrics of success  There’s no time to waste! Get started on planning your L&D success today.

The message is clear: if you want to unlock real business growth, start by investing in your people.  When you build a continuous learning and development culture, your employees become more engaged, and your business reaps the rewards. This ebook will show exactly how to achieve that—how strategic L&D and AI-powered solutions can drive business success. Explore eight key priorities that ensure your training initiatives enhance employee engagement, productivity, and revenue, and learn how to implement them in your business. Case studies on gamification, video roleplay, and virtual reality will show how these innovations transform employee training and retention. As an L&D professional, are you ready to embrace your role as the driving force behind corporate growth?

I can recall standing in front of students and posing questions when I was early in my career, and not getting any responses. Have you encountered this before? Engagement and participation are common goals facilitators and trainers attempt to achieve in every facilitation, but it is not given that learners will be eager to participate. In our role as facilitators, we are responsible for creating environments where our students feel comfortable contributing and sharing ideas. To take it a step further, we seek to create environments where all feel valued as contributors. I call this environment "the learning community." When building the learning community, we often start at a unique disadvantage in that our students do not know one another well and are not accustomed to communicating, much less sharing, with each other. They may be new to an organization, from different departments, or geographically dispersed. So how do facilitators and trainers build the learning community when a group of strangers come together? Here are some tips to consider.

What if your training programs could skyrocket engagement and retention in 2025—just by following one secret framework? Fortune 500 companies have quietly used this game-changing approach to create learning experiences that inspire, engage, and deliver results. Now, it’s your turn to future-proof your training programs with this exclusive guide! Download the guide and discover how to:  Master the 2025 framework for gamified learning success  Double your learner satisfaction  Achieve a 2.5x increase in knowledge retention rates  Boost engagement by 60% The future of learning is here—don’t get left behind. Start today!

If you’re planning to run a skills gap analysis, why not download our free training gap analysis template and checklist? To save you from creating this from scratch, we’ve built a spreadsheet you can download, customize according to your business needs, and fill with your specifics.

They’re bringing some of us back into the office. How do we work in a hybrid environment with both remote and in-office employees? How do we collaborate with our satellite locations on work projects now that we are global? How does our new work environment affect recruitment practices, particularly when it comes to attracting new talent from younger generations? What does onboarding look like? These are just a few questions from a client following their return to the office. The solution to these queries lies in a short and simple one-word answer: Adaptability.

Wondering if other L&D professionals are feeling a bit stretched thin? Don't worry - according to our 2025 Trends in Training Report - they are. Almost 47% of HR and L&D professionals reported that they expect their top challenge in 2025 to be a lack of time to devote to building a training program. This has been the number one challenge for the last three years! Our 2025 Trends in Training report explores how a CEO’s influence shapes programming, dives into content focus areas, and uncovers program planning logistics—all tied together with actionable insights. Download our 2025 Trends in Training report today!

As the workplace evolves, so do the demands on leadership. The way we lead, train, and develop people must adapt to shifting expectations and challenges. For 2025, three pivotal leadership development trends stand out.  Ignoring them could leave your organization falling behind—but embracing them can propel your team forward. Let’s explore these trends and how programs like Lead in 30 are designed to address them.

So, you want to train your employees with videos. Which video type should you choose? How do you create it?   Whether you're an educator, a corporate trainer, or simply someone who wants to share knowledge, this guide is your one-stop resource to help you get started on the path to creating engaging and impactful training videos.

Have you ever looked at someone who seems to hit all of their goals while you’re stuck on the first one? Maybe the problem isn’t you - it’s the goal or the way you’ve set it. Goal setting seems like it should be intuitive, but there’s actually a scientifically studied framework behind most successful goals and well-defined methods to encourage yourself and others to set goals that are achievable. Download BizLibrary’s Guide to Setting Goals for Success and learn actionable strategies for helping learners stay focused and hit their targets.

Struggling to keep learners motivated throughout your training programs? Wish your sessions felt more like games and less like lectures? We’ve got you covered! Download the guide and learn how to:  Turn dull content into visually stunning animated modules with Animaker  Enhance learner participation with Storyline's interactivity  Use your LMS to introduce rewards and challenges  Drive learner engagement up by 80%  Improve knowledge application rates by 3x! Gamification starts here—unlock the guide now!

Where do you fall on the continuum of technology adoption? Are you an innovator, chomping at the bit to get your hands on new tools before everyone else? Do you lag the majority, resisting new tech until it’s an absolute must? Or, perhaps you’re like me, cautiously optimistic? Cautiously optimistic has been my approach with generative artificial intelligence (AI). When ChatGPT set a historical record in 2023 as the fastest growing consumer application, I paid close attention to early adopters as they experimented with AI, before determining how I might incorporate this new wave of technology into my own ecosystem and work in measurement and evaluation (M&E). Optimistic me was excited about the potential of generative AI to support and even revolutionize our approach to measuring learning outcomes. Yet, cautious me was quick to remember our industry’s challenge with "shiny, new object" syndrome. In the context of measuring and evaluating learning outcomes, is generative AI just another shiny new technology tool, or can it truly revolutionize the way we demonstrate learning impact?

The workplace is evolving, and the future is human. As technology continues to automate tasks, prioritizing human connection at work is more important than ever. To help you prepare for the changes we foresee heading into 2025, the Arbinger Insitute has put together its second annual Workplace Trends Report. The 2025 edition of this report delves into the critical role of people-centric leadership, fostering a culture of genuine connection, and creating a sense of purpose. Get your copy now!

Executive summary: At the edge of the cliff — The overwhelming challenges of today’s workforce Psychology research shows that when we face an overwhelming number of challenges, it’s easy to lose hope and feel helpless. In reality, today’s employees are faced with more challenges than ever before, and while some of the variables are outside employer control, that doesn’t make the situation any less difficult for the workforce. For example, headlines abound focusing on the business risk of losing high-performing employees, and a recent PwC report indicates that the second wave of the Great Resignation could be just around the corner. Not only that, but for yet another year, Gallup and other reputable organizations indicate that employee engagement remains stagnant, costing employers upwards of nine trillion dollars annually in lost productivity. It's an overwhelming series of challenges for employers as they attempt to support a productive and capable workforce. What options exist to help drive engagement and retention while giving each employee a sense of progress in their skills and work? In a new research study of 2,000 global learners, the team at Lighthouse Research & Advisory partnered with Adobe to uncover some of the aspirations, needs, and priorities of workers, and one clear opportunity stands out as an option to combat this variety of challenges—a culture of learning based on autonomy and opportunity.