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Did you know that organizations with a high-impact learning culture have 37% higher employee productivity? Download your free guide, "Build a Learning Culture in 5 Steps," and learn how you can develop a learning culture within your organization.
Training programs can influence employees' attitudes toward the company. Professional online courses are a great opportunity for skill development. Thanks to the numerous innovative features of the learning platform, employees can make the most of their time and take great courses.   Instructors often struggle to deliver high-quality skill development programs. Not only are they easy to create using MATRIX, but the deployment of modules is also efficient. Also, employees like to participate in training programs because they are involved and include innovative features. What you will learn from this brochure: The most important skills in the workplace How trainers can promote skills development with MATRIX How MATRIX can boost employee retention rates
The Equal Pay Act of 1963. The 9-to-5 movement. Sheryl Sandberg’s Lean In. The battle for gender equality in the workplace has a long history and it’s one that’s still being fought in every industry and level of work, from C-suite offices and boardrooms to service centers and shop floors. Along the way, new terms have emerged as our collective understanding of gender dynamics has grown: the glass ceiling, the broken rung, impostor syndrome, pink-collar jobs. But what is the state of gender diversity and equality in the workplace in 2022? How much progress has been made in closing the gender pay gap and uplifting underrepresented groups? To answer this question, we’ll look at recent statistics and headline-making stories about women in the workplace, piecing together the overall picture of gender equality today and how to move forward. Before we dive into the data, and anecdata, it’s important to get some context on gender equality as a whole. Discrimination doesn’t start and stop at the office door, it affects every aspect of life, from the personal to the professional. And it begins much, much earlier than you may think.
Training can be a costly process but it’s an important part of employee engagement and retention. With any training plan, leadership will want to know how much the training is going to cost, the profitability of the training, as well as what the value of it is to the organization overall.   That’s why proving return on investment (ROI) is a vital step in any training strategy. ROI helps leaders better understand how the efforts of the organization are performing and what changes need to be made to get the desired results. In this ebook, you’ll learn: The training costs of compliance, onboarding, and upskilling/reskilling  How much it will cost an organization if they don’t train employees  How to calculate ROI for new managers, compliance, and onboarding plans
A recent Fortune/Deloitte survey found that 71% of CEOs are anticipating that this year’s biggest business disrupter will be a skills shortage - costing businesses trillions of dollars by the end of the decade.    Finding the right kind of training to address the skills gap is a huge challenge. The marketplace is awash with traditional programs intended to boost a standard array of skillsets. But many of these won’t complement the specific transformation you’re looking to make. Especially as L&D teams are increasingly challenged to align learning programs to their organization’s strategic business goals.  How you choose to train your teams has never been more important. Learn why work-based learning is superior to traditional training and 6 key reasons businesses are embracing it to future-proof their business.
Over 25 Thinking Tools to Help Learners Scale
Organizations must commit to continually evaluating the employee learning experience and how technology is either making or breaking that experience. Is it disrupting their workflow? Is it hindering productivity? Do learners actually enjoy and find value in the programs they use? Is it making them better at their jobs? Is the work and time spent using systems having a positive impact on the business goals? These are questions that must be asked, assessed and acted upon. Download this eBook to learn how it’s done.
In high-consequence industries, accidents can lead to loss of life, general disruptions, or risks to safety. Imagine the business impact if your organization were suddenly unable to meet compliance, service, or production commitments. That’s not a position you want to be in. Keep these six things in mind as you make your contingency plans
Are games and gamification part of your learning strategy? We hope so. Game-based learning has been proven to increase employee participation, training enjoyment and knowledge retention. Perhaps your strategy is not quite right and consequently, you’re not seeing the desired results. We get it. The Game Agency interviewed five instructional designers about what could go wrong with a gamification strategy: They shared the 10 most common mistakes you may be making and how to fix them.
We now understand that gamification is more than throwing points, badges, and leaderboards at a program. And we’ve also peeked into the full potential of gamification with hundreds of possible mechanics, not to mention all the dynamics and other considerations that go into successful gamification. So where do we start? What do we have to have to create quality gamified programs, and what are the things we can add in later? This eBook provides some of the fundamental questions to inspire creative gamification design. It includes questions to ask yourself before you begin the gamification process, as well as questions to ask yourself continually throughout the process. Keep in mind, these questions will not apply to every situation and should be taken in context to what you are gamifying. Also, constant monitoring of feedback and metrics will be required as you slowly make incremental improvements, add new game features, and utilize new game mechanics.
Organizations that have successful learning programs are  very often ones that start learning right away — during  the onboarding phase. Having a fully integrated onboarding process and fully  integrated technology allows organizations to treat onboarding  as part of a holistic process designed to show value to new  employees (or employees in new roles), which has an impact on  organizational culture, employee resilience and business metrics such as customer satisfaction and even revenue.   Explore these concepts further in OpenSesame's newest eBook, "Onboarding in 2022 - What Has Changed and What Remains Critically Important."
Your organization’s approach to Diversity, Equity, and Inclusion matters, and has for a long time. In recent months, contributing to an employee’s sense of Belonging is proving to be massively important. Belonging is one of the fastest growing influences on how your employees and prospective employees, customers, partners, and others view the organization. This plays an increasingly large role in their decision to pursue a role with the organization or to leave. This eBook provides guidance on how learning and development can and should play a role to influence how employees experience an organization’s DEI&B. This eBook makes a case for how and why learning and development can be an agent for shaping the culture of an organization. Learning can contribute to a sense of employee belonging by creating a culture of engagement, opportunity within the organization, and productivity. Ultimately, supporting employee belonging can make great strides toward employee retention. In this eBook, we focus on a few key issues around Belonging: Tying Belonging to Strategic Talent Outcomes A Belonging self-assessment guide Opportunity checklist for ways to improve Community building Creating space to respond to changes
According to a recent study by the Brandon Hall Group, most L&D leaders say their technology ecosystem is falling short - but why? Cultural changes including a remote/hybrid workplace, the new "metaverse," and the expectation of knowledge on-demand are forcing learning strategies to adapt. Innovations including virtual reality, augmented reality, microlearning, video-based practice, and machine learning are getting better results, so how do you prepare? If you haven’t already been asked already to implement these newer strategies, expect it. Get a jumpstart on building your next-generation learning technology ecosystem with this eBook.
"The customer is always right." For a long time, this slogan was the shorthand for good customer service and relationships. And many businesses put it at the center of their strategy for growing a loyal base of happy, repeat customers. It is more important than ever to provide quality customer care in today's competitive market. More than half of all customers find they’ve gotten nothing from their customer service interactions. Consumers are more likely to take their business elsewhere if they don't receive the level of customer service they expect. The numbers are telling, as 40% of customers in 2020 stopped doing business with a company because of poor customer service. While offering a top-notch product or service may be enough to inspire an initial purchase, quality alone is not what keeps a customer buying from a brand for life. Brand loyalty is, and it’s at the core of quality customer relationships, which is in partnership with customer service. For the purpose of this article, we are combining customer service and customer relationships and calling it "Customer Care".
Why should you invest in online employee training? That’s the question on every leader’s mind. Well, 61% of adults in the U.S. seek career development opportunities when considering job opportunities, so it can help with hiring and retention. Also, 89% of employees want training available anywhere and anytime they need to do their job, so it’s what employees want. From upskilling to reskilling to building an attractive and engaging culture, training has the potential to be a catalyst for change for organizations. This ebook can provide HR & L&D professionals with:  More statistics in favor of investing in employee training  Tips on how to bring leadership into the fold and buy into the idea of training  Strategies to make sure your training program is successful and shows ROI
Engaging learners is a difficult task for L&D professionals. In the corporate environment, developing a training program that everyone can participate in and follow to improve their skills is critical. Learn more about increasing learner engagement in online training courses by reading this brochure. What you will learn from this brochure: Understand the learner’s needs and skills Create personalized learning experiences Make content mobile-friendly Multi-source learning Collaborative knowledge and skill development Gamified learning
Learn how successful organisations worldwide use skills to ensure they and their people are thriving post-pandemic and how your organisation can do it too.   Download this eBook to learn: How high-performing organisations are leading with skills The employer vs employee confidence gap The current state of skills development around the world Practical tactics from leading with skills and becoming an HPO
Building the organizational culture now appears to be part of the mandate for Learning and Development (L&D) professionals, as how employees feel about working for an organization is perhaps just as valued as improving their knowledge base—particularly as the "Great Resignation" continues to roil the workforce. This white paper looks at the challenges Training Hall of Fame companies are experiencing and the strategies they are developing to design training and development programs and foster the culture that learners, managers, and senior leadership need in order to thrive, regardless of whether they work virtually, in-person, or in a hybrid environment. Having come from the pre-pandemic landscape where options typically were in-person or virtual and talent management, culture building, and L&D were separate functions, we now appear to be in the land of "and" when it comes to the role L&D is expected to play in employee training, development, and engagement.  
Are you considering working with a custom content development shop to help frame your learning strategy, create a curriculum, convert existing training, or simply give you a hand?  Working with the right vendor can deliver extraordinary results—ones that engage learners, drive behavior change and foster a culture of learning in your organization—IF you choose the right partner. Download this free eBook and learn 7 best practices that will help you build a successful partnership and deliver better learning experiences. 
Hybrid learning presents many opportunities for students and educators, alike. However, is your current web conferencing tool up to the task? Are you able to provide accessible, engaging, and personalized learning experiences for all? This ultimate guide for educators is designed to help you overcome common hybrid learning challenges and find the best platform for your organization. We’ll also explore how top-tier learning solutions stand apart from the rest and do away with traditional tools’ limitations.
Finding New Ways To Connect Learners The workforce is still adjusting to the new reality of a changing workplace. Many employees continue to work remotely, or on a hybrid schedule. This further complicates employee collaboration, especially as it relates to learning and development. No matter where an employee starts or ends their workday, the ongoing need for person-to-person collaboration is essential for the organization’s success. Adapting learning and development programs to serve this new workforce is not without its challenges. The creation of engaging learning experiences is no longer a top-down structure, as many employees are choosing to have a say in the process. Individual learners are increasingly creating their own learning content to offer their personal knowledge and experience on how to be successful in their respective roles. Leveraging peer-to-peer learning for all employees requires a modern learning solution that can connect learners despite distance and can accommodate custom content that is highly personalized to the organization. Helping learners find the help they need quickly and contribute to the conversation is an excellent way to boost collaborative learning efforts within the organization. In this eBook, we focus on a few ways to boost collaborative learning programs. Topics include: Responding to Workplace Culture Changes Connecting Mentors to Learners Peer-to-Peer Learning Real-time Collaboration Learning Tech Flexibility in Teams
Today’s business climate presents challenges both new and old. The world of business has truly turned to operating globally around the clock. The velocity of technical innovation is increasing, and businesses struggle to keep up. In this environment, it has become more important for businesses to keep pace with the needs of the customer and be ready to deliver to meet ever-changing requirements. Download this White paper to learn how customer education can help achieve these goals.
In the business world, data analytics is the new superpower that can be wielded to achieve impressive results. It allows companies to do things that were never possible before, like predict customer satisfaction, analyze competitor information and identify fraud. For these reasons it is predicted that by 2023 over 33% of large organizations will utilize data analysts to unlock business intelligence, including decision modeling. 
The Great Resignation is real! Nearly 70% of organizations expect employee turnover to increase over the next 12 months, with only 1% expecting it to decrease. This is despite widespread support for a hybrid work model wherein some employees work on-site and others, remotely. Focusing on upskilling and reskilling the workforce helps address this challenge. By linking skills to business outcomes, it is no longer just Learning & Development pushing for learning programs. These links will drive leadership buy-in that gets the concept of skills pushed throughout the company to support business goals. Explore these concepts further in our newest eBook, "Reskilling and Upskilling to Stop The Great Resignation"
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