Too much training. Not enough traction. Every year, organizations invest millions in programs that don’t solve the real problem. In this fast-paced, practical session, Dr. Mike Saunderson of Ethnopraxis, Inc. introduces a simple, repeatable diagnostic framework that helps L&D professionals distinguish true performance gaps from system, process, and leadership issues.  

Managers aren’t struggling because they lack ability are willpower. They’re lost in a fog of conflicting priorities, unclear expectations, and too much complexity that drains up to 23% of organizational capacity according to research.  

Do your remote participants show up on video? Should they? If so, what about video fatigue? How about presenters and facilitators, should they be on camera? What exactly is the proper use of webcams in virtual events?  

Strong workplace relationships are not built by chance; they are cultivated through emotional intelligence and intentional connection. This session integrates the proven strategies of Emotional Intelligence (EI) with the RELATE component of the Rappel: Break Through To A Better You framework, which focuses on building trust, fostering understanding, and strengthening communication. Participants will explore how to read both verbal and nonverbal cues, listen for what is said and unsaid, and respond in ways that deepen mutual respect and collaboration.  

Your sales forecast looks great… until one deal stalls and another ghosts you. And suddenly your quarter’s at risk. Join Colleen Francis to identify danger signs early in your sales process so you can de-risk opportunities in your pipeline, tighten your close rates, and drive consistent performance -  no matter what surprises buyers throw your way.  

Recent studies are encouraging regarding the evaluation of talent development at the impact and ROI levels. For example, a major study showed that 43% of learning managers report that their business goals and learning goals are very aligned (that's impact). Also, 46% indicate that they are successful at comparing the costs and benefits of a learning program (that's ROI). Other trends indicate the improvement in measurement, pushing it beyond traditional measurement of reaction, learning, and sometimes application. While the driver for ROI is still the C-suite, more organizations are being proactive and getting ahead of the request. In the midst of all the positive news, there is still the nagging issue that evaluation at the impact and ROI levels appears to be difficult and time-consuming.   

What if the moments we label as "failure" are actually the most powerful catalysts for learning? In this engaging and interactive session, Look for the Learning: Leveraging Failure as a Teaching Tool, Artrell Williams—founder of Mukeva Learning Partners and self-proclaimed failure expert—invites participants to rethink the role mistakes play in the learning process. Using evidence from cognitive science, adult learning theory, and real-world practice, Artrell reveals why errors spark deeper understanding, stronger retention, and more confident performance.  

Margie Meacham is a leading expert in educational AI. The author of AI in Talent Development and Brain Matters has taught thousands of professionals how to use AI to enhance learning and performance - and she's here to teach YOU valuable new skills for 2026 and beyond.

How would you motivate a workforce that seems to live forever, rarely quits or gets fired, develops deep personal relationships, marries within the team, and raises children who then join that same workforce. That’s the challenge Santa and Mrs. Merri Claus face at their North Pole Workshop. Much of what you think you know about Santa’s Workshop is based on myth, not fact. The real story is much more interesting. 

Move over Oprah, it’s time for Becky’s favorite things: training edition. If you don’t have time to hunt for the best (and often free) resources, this session may be for you. From websites to podcasts to publications to gurus, we’ve got you covered.

Whether leadership development, communication, team building, problem-solving, empowerment, critical thinking, or mindfulness, soft skills are essential and can deliver value. The problem is demonstrating this value in terms that executives appreciate is sometimes challenging, particularly when Impact and ROI are the measures that matter.  

Learners and designers are constantly bombarded with information, leading to cognitive overload and diminished learning outcomes. Equip yourself with the tools to create learning experiences that not only inform, but create behavior change, resonate with your learners, and inspire them to transfer skills into the workplace.  

When I first discovered Gamma.app, I was simply searching for a quick way to make my conference slides look great. But soon, it became my secret weapon for eLearning creation, turning routine tasks into pure delight.  

Why do some customer testimonials spark immediate interest while others fade into the background? When designed effectively, testimonials can build trust, evoke emotion, and impact decision-making.  

You have a training program that you’ve delivered to hundreds of employees what seems like thousands of times, and it works to perfection. It seems like it would be easy to convert it to an e-learning course-but then you realize that only about 30% of the content is in the materials, and the rest is in the instructors’ minds. How do you get it out? Then, as you talk to the SMEs, you realize that everyone has a different way of teaching the material, and that no two people agree on some of the primary teaching points.  

What do great sales teams all have in common? A leader they respect and want to follow. For this session, billion-dollar sales coach Ryan Dohrn interviewed 75 sales leaders from a wide range of industries to uncover the 10 things that employees and salespeople consistently say they want most from their manager.  

Give your learners the power to learn by doing without spending days building complex scenarios. In this session, we’ll show you how to create realistic, interactive software simulations quickly using Adobe Captivate. Discover time-saving techniques to record, edit, and publish step-by-step simulations that help learners build confidence and master new tools faster.  

How we deliver learning is evolving—and AI is at the heart of this transformation. In this session, we’ll explore cutting-edge methods that are reshaping content accessibility, personalization, and reach. Imagine turning your learning modules into audio podcasts on the fly, offering real-time multilingual access to your courses, and deploying AI-powered coaches that support learners with contextual guidance—anytime, anywhere.

What if you could build an AI agent that could interview your learners, search your LMS, recommend a customized learning plan, provide a printable learning roadmap, and send occasional reminders to keep learners on track? By the end of this hands-on webinar, you'll have the knowledge and tools to do this - all with no code or specialo software.  

BCG U (Boston Consulting Group Upskilling) is not only building learning solutions to help clients drive transformation with generative AI; they are living it. Through their internal "GenAI in Practice" program, BCG U has equipped learning designers and program managers to integrate AI into workflows, design for ROI, and rethink how learning experiences drive business value. This inside-out approach ensures that everything they deliver to clients is grounded in real application and measurable results.   

How to Avoid Offending and Start Including in Real Time Even well-meaning professionals make cultural missteps—especially in high-pressure meetings, hybrid settings, or cross-functional teams. As one of only 400 National Speakers Association Certified Speaking Professionals and an award-winning thought leader in training and facilitation, I’ve gathered today’s most common cultural mistakes that derail engagement, destroy trust, and divide diverse teams. This eye-opening and action-driven session reveals real examples from modern meetings and gives you immediate tools to become a more inclusive, impactful leader.  

Getting your presentation design off to the right start is essential. PowerPoint templates and masters are the foundations that tie all your slides together. Having a consistent, branded, well-built PowerPoint template will not only ensure that all your presentations look the part from the beginning, but also allow everyone to do the same, and build decks more quickly.  

Tight deadlines don’t have to mean dull courses! Join us for this hands-on session where we’ll explore practical, time-saving techniques to make your eLearning come alive fast. Discover how to use templates, interactions, AI tools, and creative shortcuts to design courses that grab attention and keep learners engaged, even when the clock is ticking.  

In this lesson, you will learn:  The Components of the Continuous Improvement Cycle Where can I, or should I, leverage AI and other technologies Outcomes vs. Objectives Meaningful and Measurable Impact Interpersonal Competence