How would you motivate a workforce that seems to live forever, rarely quits or gets fired, develops deep personal relationships, marries within the team, and raises children who then join that same workforce. That’s the challenge Santa and Mrs. Merri Claus face at their North Pole Workshop. Much of what you think you know about Santa’s Workshop is based on myth, not fact. The real story is much more interesting. 

Move over Oprah, it’s time for Becky’s favorite things: training edition. If you don’t have time to hunt for the best (and often free) resources, this session may be for you. From websites to podcasts to publications to gurus, we’ve got you covered.

Whether leadership development, communication, team building, problem-solving, empowerment, critical thinking, or mindfulness, soft skills are essential and can deliver value. The problem is demonstrating this value in terms that executives appreciate is sometimes challenging, particularly when Impact and ROI are the measures that matter.  

Learners and designers are constantly bombarded with information, leading to cognitive overload and diminished learning outcomes. Equip yourself with the tools to create learning experiences that not only inform, but create behavior change, resonate with your learners, and inspire them to transfer skills into the workplace.  

When I first discovered Gamma.app, I was simply searching for a quick way to make my conference slides look great. But soon, it became my secret weapon for eLearning creation, turning routine tasks into pure delight.  

Why do some customer testimonials spark immediate interest while others fade into the background? When designed effectively, testimonials can build trust, evoke emotion, and impact decision-making.  

You have a training program that you’ve delivered to hundreds of employees what seems like thousands of times, and it works to perfection. It seems like it would be easy to convert it to an e-learning course-but then you realize that only about 30% of the content is in the materials, and the rest is in the instructors’ minds. How do you get it out? Then, as you talk to the SMEs, you realize that everyone has a different way of teaching the material, and that no two people agree on some of the primary teaching points.  

What do great sales teams all have in common? A leader they respect and want to follow. For this session, billion-dollar sales coach Ryan Dohrn interviewed 75 sales leaders from a wide range of industries to uncover the 10 things that employees and salespeople consistently say they want most from their manager.  

Give your learners the power to learn by doing without spending days building complex scenarios. In this session, we’ll show you how to create realistic, interactive software simulations quickly using Adobe Captivate. Discover time-saving techniques to record, edit, and publish step-by-step simulations that help learners build confidence and master new tools faster.  

How we deliver learning is evolving—and AI is at the heart of this transformation. In this session, we’ll explore cutting-edge methods that are reshaping content accessibility, personalization, and reach. Imagine turning your learning modules into audio podcasts on the fly, offering real-time multilingual access to your courses, and deploying AI-powered coaches that support learners with contextual guidance—anytime, anywhere.

What if you could build an AI agent that could interview your learners, search your LMS, recommend a customized learning plan, provide a printable learning roadmap, and send occasional reminders to keep learners on track? By the end of this hands-on webinar, you'll have the knowledge and tools to do this - all with no code or specialo software.  

BCG U (Boston Consulting Group Upskilling) is not only building learning solutions to help clients drive transformation with generative AI; they are living it. Through their internal "GenAI in Practice" program, BCG U has equipped learning designers and program managers to integrate AI into workflows, design for ROI, and rethink how learning experiences drive business value. This inside-out approach ensures that everything they deliver to clients is grounded in real application and measurable results.   

How to Avoid Offending and Start Including in Real Time Even well-meaning professionals make cultural missteps—especially in high-pressure meetings, hybrid settings, or cross-functional teams. As one of only 400 National Speakers Association Certified Speaking Professionals and an award-winning thought leader in training and facilitation, I’ve gathered today’s most common cultural mistakes that derail engagement, destroy trust, and divide diverse teams. This eye-opening and action-driven session reveals real examples from modern meetings and gives you immediate tools to become a more inclusive, impactful leader.  

Getting your presentation design off to the right start is essential. PowerPoint templates and masters are the foundations that tie all your slides together. Having a consistent, branded, well-built PowerPoint template will not only ensure that all your presentations look the part from the beginning, but also allow everyone to do the same, and build decks more quickly.  

Tight deadlines don’t have to mean dull courses! Join us for this hands-on session where we’ll explore practical, time-saving techniques to make your eLearning come alive fast. Discover how to use templates, interactions, AI tools, and creative shortcuts to design courses that grab attention and keep learners engaged, even when the clock is ticking.  

In this lesson, you will learn:  The Components of the Continuous Improvement Cycle Where can I, or should I, leverage AI and other technologies Outcomes vs. Objectives Meaningful and Measurable Impact Interpersonal Competence

Employee engagement alone is no longer enough. Leading organizations are replacing outdated engagement models with purpose-driven Human Experience Design. This program explores how to activate employee purpose, connection, and strategic contribution through a modernized approach to training and development.

Corporate training is a billion-dollar business. And why do organizations take the associated effort and enormous costs upon themselves? Why do we continue to send executives and employees to training? The answer from companies usually is "We invest in training because we expect these investments to produce positive results for us. We expect trainees to learn, and then apply what they’ve learned to their world". So, successful transfer is the goal and the key expectation behind the investment.

Are you struggling to prove learning outcomes or collect useful data to evaluate program outcomes in real-time? Instead of waiting until a program ends to evaluate its effectiveness, consider data-enabled instructional design. This approach provides real-time insights into program achievement, offering both formative and summative evaluations.  

What is the competitive advantage of a sales organization that humanizes every client conversation? In this session, you’ll discover the answer to this question in a sales approach called Story Design. You’ll articulate the client journey in an overarching story from first contact to sale and every step in between. Unearth the role you play within the overarching client story.

Many learning professionals who are successful at work feel invisible in their jobs or in the field. Doing good work is not alway enough to get the recognition and opportunities you want. Increasing your visibility can lead to advancement, new opportunities, and deep connections.  

Let's face it: We've all tried to copy a slide from one deck to another, only to have formatting, colors, fonts and layout blow up in our face. If you've ever thrown your hands up in frustration at trying to understand masters and how to maintain brand consistency when copying and pasting slides from here to there, then this session is for you.   

While it may be tempting to hop over to your favorite conversational AI tool when you can't get the time and attention you need from your project's subject matter expert(s) (SMEs), is that really your best choice? Consider your SME as your fellow human-in-the-loop and join us to explore best practices for using AI to help you work with your SMEs — not instead of them.  

In a world full of distractions, how do you make training stick? The answer lies in connecting with people on a human level. Join learning design experts Christy Tucker, Garima Gupta and Rance Greene as they explore how to leverage the power of storytelling and scenarios to create memorable and impactful learning experiences.