Leadership support is critical to the success of a training program, but many are challenged in building that bridge and actually gaining the support that is necessary.

In this session, we’ll cover why leadership buy-in is critical and introduce a 10 step program to make it happen. You’ll walk away with ideas, guides and action plans to implement.

This session is perfect for anyone just starting out or struggling to make the leap.

In this session you’ll learn:

• The 7 Key Factors for Learning Program Success
• Learn about the Maturity Model, what it is and how to take action
• Go through the 10 steps to gain leadership buy-in
• How to manage change or interruptions to your launch
• Valuable recommended resources to continue on your journey to leadership buy-in

Shannon is in her 12th year with BizLibrary and 15 years in the learning and development industry.

Shannon has been on the sales and account management teams, working directly with hundreds of clients prior to moving into her current role 6 years ago as Vice President of Client Success.

Shannon has successfully impacted customer satisfaction and overall retention rates at BizLibrary by implementing several new models and was recently recognized as a Top 100 Influencer of Customer Success by MindTouch.