Scrap Learning -
Your Learning Programs Are Not As Good as You Think They Are


John mattox
Managing Consultant, Gartner
Webinar Recording Details


How much of the learning is wasted in your organization?  5%?  10%?  30%?  Would you be surprised to learn that most organizations waste roughly 50% of their investment in development programs because learners only apply 50% of what they learn?  It’s shocking how much is invested and lost each year.  This session will focus on defining scrap learning and measuring it within your organization. Scrap learning benchmarks will also be shared. Additionally, the link between scrap and performance improvement will be discussed.

Spoiler alert: As scrap goes down, performance goes up. Research from Corporate Executive Board will support the findings.  Additionally, a new feature in Metrics That Matter will be shared which combines some simple principles of Big Data and predictive analytics to put information in the hands of learning professionals for decision making.

About John R. Mattox, II, Ph.D.

John is a Managing Consultant with the Metrics That Matter team at Gartner and serves clients by helping them develop measurement strategies and determine the impact of training programs.  In February 2014, CEB purchased KnowledgeAdvisors where John was the Director of Research. In 2017 Gartner purchased CEB. Prior to joining KnowledgeAdvisors in March 2010, John led training evaluation teams at KPMG, PricewaterhouseCoopers and Arthur Andersen for 12 years.  Recently, he co-authored a book with his colleagues titled, Learning Analytics: Measurement Innovations to Improve Employee Development.  In 2014 he co-authored a book with Jac Fitz-enz entitled Predictive Analytics for Human Resources. He lives in Franklin, TN with his wife and three children.

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