We are operating in an era of continuous transformation.

Nearly 90% of organizations are leading major change initiatives but less than a third see sustained results, and employees are reporting change fatigue.

Unclear communication in change management conversations can lead to burnout, wasted time, and money.

This means failing to align your company’s priorities and employees’ needs can be disastrous.

The reality is explaining the “why”, managing resistance, and navigating sensitivities requires communication skills that support calm and confident connection when you’re put on the spot.

So instead of freezing, rambling, or discovering the right answer 10 minutes too late…

Join us as we introduce three Think On Your Feet® skills that help you:

1. Stay Focused: Delivering relevant information quickly and clearly
2. Get Buy-In: Discussing important ideas confidently
3. Respond to Tough Questions: Improving understanding and reducing conflict

 

Nicole Samuels-Williams is a Business Psychologist, Executive Coach, and Master Trainer who brings a powerful blend of warmth, energy, and business acumen to every learning experience. With over 7,000 hours of global training and coaching experience, she has supported professionals from Fortune 500 companies, government agencies, and multicultural teams in communicating with clarity, leading with confidence, and connecting more effectively.

Her facilitation style is highly engaging, combining brain-friendly techniques, and emotional intelligence to create a practical and inspiring learning experience. Whether in-person or virtual, she connects with participants across all levels to help them shift their thinking, speaking, and leadership—especially under pressure.

Her 20+ year career includes senior leadership roles at Diageo, McCann-Erickson, and Nabisco. Nicole has worked across the Americas, the Middle East, and the Caribbean, designing and delivering leadership development and communication programs that leave a lasting impact.

She teaches Think on Your Feet® across the Americas as an Associate of McLuhan & Davies Communications. 

Based in Florida, she enjoys travel, yoga, and spending quality time with her family and her husky.