Where the demand for coaching and consulting services has grown dramatically in recent years, a key challenge remains: demonstrating the value of these services in terms that executives can clearly understand. For most coaches and consultants, this means showing measurable impact and ROI.

This session provides a step-by-step approach to help coaches and consultants rise to this challenge and prove the value of their work. In this content-rich session, you’ll learn how to demonstrate the value of your work and leverage results to retain existing clients, attract new business, and drive revenue.

We’ll explore the top reasons organizations measure ROI:
 

1. Securing funding – demonstrating financial impact to justify investment.
2. Driving process improvement – identifying ways to make programs even more effective.
3. Gaining support – building credibility and stakeholder engagement.

All attendees will receive a complimentary copy of two of Jack’s books, Measuring the Success of Coaching and Maximizing the Value of Consulting.

After attending this session, participants should be able to:
 

1. Show the five levels of outcome from any coaching or consulting project. 
2. Identify the data desired by clients for coaching and consulting.
3. Design coaching and consulting to deliver impact. 
4. Plan next steps to show and leverage the value of coaching and consulting.

Jack has been recognized and awarded for his work by numerous professional organizations. He, along with his business partner and wife, Patti Phillips, received the 2024 Thought Leader Award from the Association of Learning Providers (ISA), the 2022 Association for Talent Development (ATD) Thought Leader Award, and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, he was named among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. SHRM presented Jack with its highest creativity award for an ROI study and awarded an ROI Institute book with a best book award. His work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine, and he has been interviewed by several television programs, including CNN.