Too much training. Not enough traction. Every year, organizations invest millions in programs that don’t solve the real problem. In this fast-paced, practical session, Dr. Mike Saunderson of Ethnopraxis, Inc. introduces a simple, repeatable diagnostic framework that helps L&D professionals distinguish true performance gaps from system, process, and leadership issues.

You’ll discover how asking the right questions—before building a single course—saves time, protects your credibility, and delivers measurable results. Join this interactive webinar to practice the Diagnose First, Train Second approach, uncover what’s really causing performance challenges in your organization, and leave with tools you can apply in your very next stakeholder meeting.

Dr. Mike Saunderson is Director of Training & Evaluation at Ethnopraxis, Inc., where he helps Fortune 500 organizations connect learning investments to measurable business impact. With over twelve years of experience in instructional design, performance consulting, and training evaluation, Mike specializes in diagnosing performance problems before building solutions. His research and consulting work focus on bridging the gap between training design, behavior change, and organizational outcomes through data-driven evaluation frameworks.