Too much training. Not enough traction. Every year, organizations invest millions in programs that don’t solve the real problem. In this fast-paced, practical session, Dr. Mike Saunderson of Ethnopraxis, Inc. introduces a simple, repeatable diagnostic framework that helps L&D professionals distinguish true performance gaps from system, process, and leadership issues.

You’ll discover how asking the right questions—before building a single course—saves time, protects your credibility, and delivers measurable results. Join this interactive webinar to practice the Diagnose First, Train Second approach, uncover what’s really causing performance challenges in your organization, and leave with tools you can apply in your very next stakeholder meeting.

Dr Mike Saunderson; Director of Training & Evaluation, EthnoPraxis, Inc. Dr. Mike Saunderson is Director of Training & Evaluation at EthnoPraxis, Inc., where he helps organizations connect learning initiatives to workplace performance and measurable business results. He brings extensive experience in instructional design, performance improvement, learning transfer, business impact and ROI. Mike holds a PhD in Learning Design and Technology and is the creator of the Five Essential Questions Performance System™ and Diagnose First, Train Second™ frameworks.