Zena Collins’ Emotional Maths approach integrates the MSCEIT Emotional Intelligence framework with strategic coaching and a human-centered change management methodology to support individuals and organizations through complex transitions. Her method emphasizes the intrinsic connection between emotions and behaviors, helping clients recognize emotions as essential allies in achieving goals and realizing visions. Emotional Maths guides people through change in a way that prioritizes wellbeing, fosters resilience, and enhances performance outcomes.

By combining emotional intelligence insights with process improvement strategies that are tailored to the culture of different sectors Zena’s approach empowers leaders to help their teams to navigate emotional barriers, align behaviors with strategic goals, and create high-performing cultures. This model bridges the gap between human emotions and operational excellence, leading to healthier work environments, improved decision-making, and measurable improvements in productivity and team dynamics.

Learning Outcomes:

1. Apply Emotional Intelligence to Drive Behavioral Change: Participants will learn to use the MSCEIT framework to recognize and leverage emotions as tools for behavior change, enabling them to align personal and team actions with organizational goals.
2. Manage Organizational Change with a Human-Centered Approach: Participants will gain practical strategies to lead change initiatives that prioritize employee wellbeing, using emotional insights to manage resistance, reduce stress, and foster adaptability.
3. Integrate Emotional Maths into Process Improvement: Participants will explore how to embed emotional intelligence into process optimization efforts, improving team performance, decision-making, and workflow efficiency while maintaining a focus on human impact.
4. Enhance Leadership Resilience and Team Dynamics: Participants will develop skills to build emotionally intelligent, high-performing teams, fostering psychological safety, collaboration, and resilience in high-pressure environments.

 

Zena Collins is a dynamic Emotional Intelligence (EI) Consultant and Communications specialist with a passion for strategic leadership coaching, building high performing teams and wellness.
 
She focuses on helping individuals to see emotions as lifesaving friends to be embraced and understood not life destroying enemies to be locked up without exploration of their unique displays and interpretations. With a deep understanding of the Mayer Salovey Caruso Emotional Intelligence assessment model and its practical applications, Zena specializes in guiding clients to increase self-awareness and cultivate empathy, so they can make decisions that create healthier long-term outcomes regardless of the challenges they face.

With a rich background in change management, marketing, business development, and project leadership—including 14 years at EY (Ernst & Young)—Zena has successfully guided clients across diverse sectors, including media and entertainment, healthcare, government, financial services, and consumer products.  

Zena has worked with diverse groups, from young people navigating complex emotions, to entrepreneurs, career transitioners and executives seeking to enhance leadership capabilities. Her coaching style is compassionate yet results-driven, fostering environments where clients feel supported and challenged to grow. She has designed and delivered impactful coaching and training programs that have driven meaningful behavioral shifts for hundreds of people.  

Her lifelong interest in the cultural & creative industries is reflected in over 25 years working with creatives and creative organizations including her tenure as a Board Trustee at Theatre503, where she has also served as an Executive Producer, championing new talent. Her business development work with the Black Cultural Archives raising over $1m+ further highlights her commitment to cultural preservation and community impact.  

Zena holds a BA (Hons) in Media (Communications) Studies from the University of Sussex and is trained in multiple methodologies, including John Kotter’s Change Management, Williams Bridges Transition Management, Prince2 Project Management & Miller Heiman Sales Methodologies. Her unique blend of commercial acumen, emotional intelligence expertise, and creative vision makes her a sought-after coach and strategist, empowering individuals and organizations to thrive in today’s dynamic landscape.