Zena Collins is an Emotional Intelligence Consultant and communications specialist with extensive experience in leadership development, change management, and workforce transformation, including 14 years at EY (Ernst & Young). With a deep understanding of the Mayer Salovey Caruso Emotional Intelligence assessment model, she has designed and delivered coaching and training programs for hundreds of professionals across diverse industries and levels of leadership.

Zena holds a BA (Hons) in Media (Communications) Studies from the University of Sussex and is trained in multiple methodologies, including John Kotter’s Change Management, William Bridges’ Transition Management, PRINCE2 Project Management, and Miller Heiman Sales Methodologies. Her leadership experience also includes serving as a Board Trustee and Executive Producer at Theatre503, where she championed new talent and supported the development of emerging creative professionals.