Artificial Intelligence (AI) is revolutionizing the way we work, learn, communicate, and connect, reshaping almost every aspect of our lives. The question is, how can users ensure they are maximizing AI’s value? A recent Gartner survey of over 700 IT leaders from organizations that have implemented or plan to implement AI revealed that nearly half of the respondents cited difficulties in demonstrating its value. At its core, ROI is a financial metric that compares the benefits of an investment to its cost. Simply put, when investing in AI, the returns should outweigh the costs.

In this webinar, we will explore the critical role of measuring the return on investment (ROI) in AI initiatives and why designing an AI strategy with measurable outcomes is essential for long-term success. Using the ROI Methodology®, participants will learn how to assess the financial and non-financial impact of utilizing AI, enabling them to make informed decisions that drive performance, innovation, and results.

Objectives

After attending this session, participants should be able to:

• Identify the five levels of outcomes possible from AI.
• Identify the levels of data desired by executives.
• Design AI programs that are aligned with organizational goals and measurable outcomes.
• Explore best practices for evaluating the long-term impact of AI initiatives.

Each webinar participant will receive an e-copy of the facilitator’s book, The Value of Innovation (Wiley, 2018).

Jack has been recognized and awarded for his work by numerous professional organizations. He, along with his business partner and wife, Patti Phillips, received the 2024 Thought Leader Award from the Association of Learning Providers (ISA), the 2022 Association for Talent Development (ATD) Thought Leader Award, and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, he was named among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. SHRM presented Jack with its highest creativity award for an ROI study and awarded an ROI Institute book with a best book award. His work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine, and he has been interviewed by several television programs, including CNN.