Typical workplace learning content makes it more difficult to learn, remember, and apply. Content that overloads memory. Writing that makes it hard to understand intended messages. Design that is confusing and hard to follow. Too few activities that we know are needed to promote application on the job.

Designing for memory means intentionally making it easier to learn, remember, and apply! Here’s the (very) good news. Research offers instructional, writing, usability, and information design principles that show us how to make instruction work better on-the-job use.

In this session, we'll discuss the learning tactics research show are helpful for remembering and applying.  In this session, participants will apply research-driven and actionable tactics that helps us:

• Strengthen encoding, storage, and retrieval
• Reduce unnecessary mental effort
• Make content clearer and easier to understand
• Support remembering and use

Patti Shank PhD is the author of Write Better Multiple-Choice Questions to Assess Learning, Write and Organize for Deeper Learning, Practice and Feedback for Deeper Learning, and Manage Memory for Deeper Learning. She’s an internationally recognized instructional designer, researcher, and learning analyst who makes these tactics clear and actionable in her books and courses.

Books by Patti Shank, Ph.D., CPT