When it comes to measuring the success of talent development, no metrics are more important to top executives than business impact and ROI. ATD-supported research indicates that the number one measure for executives is business impact, and the number two measure is ROI. In these studies, 74% of top executives want to see the ROI of learning, while 96% want to see the business impact of learning. For most talent development professionals, the challenge is to evaluate programs when there is little budget or time.

This session will show how to meet these challenges with limited resources. One myth about ROI is that the process is too expensive and complex. The reality is that it is a logical process using simple, easy steps with plenty of cost-saving opportunities. Most organizations have the resources to successfully demonstrate the value of their programs—they just may not realize it. This session will show you what is needed to conduct an ROI study with a small budget and little time. 

Objectives:
In this session, participants will learn how to:

1. Select an appropriate program to evaluate at the ROI level
2. Plan an evaluation study using job aids and simple tools
3. Execute an evaluation study using shortcuts and cost-savings tips

Jack has been recognized and awarded for his work by numerous professional organizations. He, along with his business partner and wife, Patti Phillips, received the 2024 Thought Leader Award from the Association of Learning Providers (ISA), the 2022 Association for Talent Development (ATD) Thought Leader Award, and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, he was named among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. SHRM presented Jack with its highest creativity award for an ROI study and awarded an ROI Institute book with a best book award. His work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine, and he has been interviewed by several television programs, including CNN.