Making Upskilling Work


Patti smaller
CEO, ROI Institute
Webinar Details
  • Category
  • Date and Time
    Thu, Oct 28, 2021 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
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Upskilling, designed mainly for those already on the job, is the process of teaching employees new or additional skills. Upskilling, or reskilling, traditionally costs less than replacing employees with skilled new employees. With an expensive price tag and high stakes, upskilling has surged across organizations worldwide thanks to digital transformation. Several influences have caused this massive upskilling, including:
  • Technology is now an fundamental part of many jobs. Additional training is needed to ensure that employees are productive
  • Technology is rapidly changing. There is a rush to ensure skills are current to meet these technology shifts
  • Digital skill gaps exist for some new employees. Many educational systems do not provide proper training for the skills necessary in today’s workforce
  • Other skills are needed to support productivity and efficiency
This session will describe the comprehensive planning, design, and execution needed for upskilling. The challenge is to ensure that all components work seamlessly to generate positive results. Taking a systematic approach will allow you to successfully show the value that upskilling has delivered to the organization.
After attending this session, participants should be able to:
  1. Describe the need for upskilling
  2. Identify the approaches for upskilling
  3. Take steps to make upskilling focused and successful
  4. Show the value of the upskilling project

About Patti Phillips, Ph.D.

Patti P. Phillips, Ph.D., CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology®️ in more than 70 countries around the world.

Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their own expertise in an effort to help organizations and communities thrive. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. She also serves on the faculty of the UN System Staff College in Turin, Italy.

Patti has authored or edited more than 75 books on the subject of measurement, evaluation, analytics, and ROI. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.



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