Best Practices for Designing Meaningful, Compelling and Long-Lasting Virtual Learning Experiences


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Master Facilitator, ExperiencePoint
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Director of Customer Experience, ExperiencePoint
Webinar Recording Details
  • Date and Time
    Tue, Sep 15, 2020 at 9AM Pacific / 12PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


Long before the world became familiar with COVID-19, bold strides were being made to marry virtual technology with the learning space. Yet while tools such as simulation, video conferencing and virtual reality were being put into increased practice, the advent of the global pandemic turned what were once curious considerations into worldwide imperatives.
This new era for both business and for education means that the delivery of knowledge to students, workers, leaders and learners will be from a distance. In Southern California, for example, the state’s two biggest districts have declared they will begin the new school year with full-time distance learning. In the corporate realm, the Harvard Business Review reports that the majority of CFOs will be shifting at least 20% of their workforce to a permanent virtual model going forward.
If virtual learning is here to stay, what will this mean for those tasked with pivoting their delivery to replicate or even ameliorate what was traditionally an in-person endeavor? How might we create better and bolder virtual experiences that inspire and impact our audiences? And how might these learnings look different from space to space?
Join Tom Merrill, Master Facilitator at ExperiencePoint and Tanya Bell, Director of Customer Experience at ExperiencePoint for a live and interactive 60-minute webinar to discover:  
  • How ExperiencePoint successfully pivoted from its traditional in-person workshop delivery to offering highly immersive, virtual learning experiences, and the lessons learned along the way.
  • Tips, tricks and tools for creating and delivering the most engaging virtual learning and collaboration experiences possible.
  • Common pitfalls of virtual learning and how to overcome each.

About Tom Merrill

Tom Merrill is a Master Facilitator at ExperiencePoint and has facilitated sessions for Microsoft, Cisco Systems, State Farm Insurance, Nationwide Insurance, Watson Scientific, Exelon, Bayer Pharmaceuticals and other Fortune 500 companies.

Prior to joining ExperiencePoint, Tom was a professor and the Associate Provost for Academic Initiatives, Innovation and Strategic Planning at Xavier University in Cincinnati, Ohio. The Xavier University Center for Innovation (CFI) works with students, faculty and staff across the university to help bring new ideas to life, adapt to change, develop new products and systems and serve as a conduit to the regional startup ecosystem.
Dynamic, engaging and insightful, Tom Merrill welcomes every audience with a warm style that inspires participants to learn. An active composer and conductor, Tom finds that his formal training in music offers a unique perspective on creativity, human-centered design and innovation.

Tom also has a passion for cooking and, when he has time, loves to prepare multi-course meals for friends and family. Tom lives with his wife, Theresa, in Cincinnati, Ohio.

About Tanya Bell

Tanya Bell is the voice of ExperiencePoint’s valued customers. As Director of Customer Experience, she ensures that ExperiencePoint’s clients have an effortless and delightful experience across all touchpoints.
Having graduated with a Bachelor of Arts in psychology from Carleton University, Tanya began her career as a project coordinator at telecommunications provider Mitel before landing various management roles in the client services sector.
She joined ExperiencePoint in 2008, and has since delivered immeasurable support for the company’s end users, implementing key processes and procedures that ensure efficient and timely responses to customer needs. Among numerous initiatives, Bell has been responsible for creating and launching ExperiencePoint’s 24/7 support line and for developing the self-serve mechanism that has enabled clients to book their own workshops.
Tanya is a passionate advocate for the environment, a devoted hockey mom and the proud driver or her beloved Tesla.

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