Speaker: Tanya Bell

Tanya Bell is the voice of ExperiencePoint’s valued customers. As Director of Customer Experience, she ensures that ExperiencePoint’s clients have an effortless and delightful experience across all touchpoints.
Having graduated with a Bachelor of Arts in psychology from Carleton University, Tanya began her career as a project coordinator at telecommunications provider Mitel before landing various management roles in the client services sector.
She joined ExperiencePoint in 2008, and has since delivered immeasurable support for the company’s end users, implementing key processes and procedures that ensure efficient and timely responses to customer needs. Among numerous initiatives, Bell has been responsible for creating and launching ExperiencePoint’s 24/7 support line and for developing the self-serve mechanism that has enabled clients to book their own workshops.
Tanya is a passionate advocate for the environment, a devoted hockey mom and the proud driver or her beloved Tesla.


  • Full Name
    Tanya Bell
  • Job Title
    Director of Customer Experience


  • Name

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