If you’re a CLO or training leader you realize there are times when your clients are just checking-the-box and a death by PowerPoint is what they want. Part of being a leader is having a track record for results and – knowing what battles to pick. This means you can identify projects, initiatives, and curricula that really must – deliver results. And, you can develop sponsors who value the investment and are open to collaborating on a genuine training solution.

This session looks at strategies and tactics for driving retention, reinforcement and transfer of learning. At the macro level the session addresses the organization and the change management tasks that must be tackled. Using a different lens we will look at the micro level and explore tactical and tools such as e-learning, social media and m-learning that can help drive retention and transfer of learning.

Dr. Margaret Driscoll is a project manager for IBM Global Services, Global Process Services practice. She is author of Web-Based Training, and co-author with Saul Carliner of Advanced Web-based Training Strategies from Jossey-Bass. She is a featured speaker at national and international training events. Her work has appeared in the Training Magazine; Training and Development; Chief Learning Officer Magazine; and Michael Allen’s Online Learning 2009 Yearbook. Margaret has taught at UMass/Boston, Suffolk University, Teachers College Columbia University, NYC; and is a reviewer for InSITE papers.