"Met police accused of wasting £10m on leadership development training programme as crime soars." This front-page, headline news on the London Telegraph sparked a flurry of concerns about how London's metropolitan police were allocating resources, given the needs of the community. This type of concern is not isolated to London. Organizations worldwide spend billions on leadership development; yet, for many organizations, little evidence exists that those investments are paying off.

Join Patti Phillips, CEO of ROI Institute and Katharine Aldana, Learning and Development Design Manager for Verizon, as they demonstrate how you can show the impact and ROI of your leadership development programs. Patti will present an overview of the ROI Methodology; Kat will present the application of the methodology to a leadership development program offered at Verizon. Together they will describe how you can make ROI work for you.

During the session, you will learn how to

• Calculate an ROI
• Isolate the effects of leadership development on improvement in key business measures
• Make ROI work in your organization

Patti P. Phillips, PhD is CEO of ROI Institute. She helps organizations implement the ROI Methodology® in more than 70 countries. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations. Patti has authored and edited more than 75 books on measurement and evaluation.

Patti serves as chair of the International Federation of Training and Development Organisations Board of Trustees; chair of the United Nations Institute for Training and Research Evaluation Advisory Board; co-chair of the Institute for Corporate Productivity People Analytics Board; and board member of the American Board of Optometry. From 2018-2024, Patti served on the United Nations Institute for Training and Research Board of Trustees. During her tenure she served as board vice chair and finance committee member.  

She, along with her husband and ROI Institute co-founder Dr. Jack J. Phillips, is the recipient of the 2024 Association of Learning Providers (ISA) Thought Leader Award, 2022 Association for Talent Development (ATD) Thought Leader Award, and the 2019 Center for Talent Reporting Distinguished Contributor Award. Additionally, in 2015, Patti was honored as the ATD CPTD Fellow, a distinction that recognizes her contributions to the professionalization of the talent development field.  

Patti can be reached at patti@roiinstitute.net and https://www.linkedin.com/in/pattipphillips/
 

Katharine Aldana is a Design Manager for Verizon, responsible for training needs analysis, learning experience design strategy, and effectiveness evaluation for two client groups consisting of 3500+ employees. Katharine's passion around training effectiveness and the data which tells the impact story led her to complete her ROI certification last year and now she's partnered with the ROI Institute, Inc. as an associate, facilitating classes and discussions to broaden organizations' understanding of the ROI methodology and how the framework can be applied early, during the initial planning process, to improve training effectiveness- not just measure it.