Demonstrating the ROI in Leadership Development


Patti phillips headshot (1)
CEO, ROI Institute
Learning and Development Design Manager, Verizon
Webinar Recording Details
  • Category
  • Date and Time
    Tue, Oct 01, 2019 at 9AM Pacific / 12PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.



"Met police accused of wasting £10m on leadership development training programme as crime soars." This front-page, headline news on the London Telegraph sparked a flurry of concerns about how London's metropolitan police were allocating resources, given the needs of the community. This type of concern is not isolated to London. Organizations worldwide spend billions on leadership development; yet, for many organizations, little evidence exists that those investments are paying off.

Join Patti Phillips, CEO of ROI Institute and Katharine Aldana, Learning and Development Design Manager for Verizon, as they demonstrate how you can show the impact and ROI of your leadership development programs. Patti will present an overview of the ROI Methodology; Kat will present the application of the methodology to a leadership development program offered at Verizon. Together they will describe how you can make ROI work for you.

During the session, you will learn how to
  • Calculate an ROI
  • Isolate the effects of leadership development on improvement in key business measures
  • Make ROI work in your organization

About Patti Phillips, Ph.D.

Patti P. Phillips, Ph.D., CEO of ROI Institute, is a driving force in the global adoption of the ROI Methodology® and using measurement and evaluation to drive organizational change. Her work as an educator, researcher, consultant, and coach supports practitioners as they change their approach to defining and achieving success while improving future results, ultimately adding value to their work, organization, and community. Her work spans the private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as vice chair of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR) and faculty of the UN System Staff College in Turin, Italy; chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Senior Advisor, Human Capital, The Conference Board; board member of the International Federation for Training and Development Organizations (IFTDO); and is an Association for Talent Development (ATD) Certification Institute Fellow. She, along with her husband and business partner, Jack J. Phillips, is the recipient of the 2022 ATD Thought Leader Award, named among the top fifty coaches globally by the Thinkers50 organization, and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. 

Patti has authored and edited over 100 books, including Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor (Berrett-Koehler Publishers, September 2022).

About Katharine Aldana

Katharine Aldana is a Design Manager for Verizon, responsible for training needs analysis, learning experience design strategy, and effectiveness evaluation for two client groups consisting of 3500+ employees. Katharine's passion around training effectiveness and the data which tells the impact story led her to complete her ROI certification last year and now she's partnered with the ROI Institute, Inc. as an associate, facilitating classes and discussions to broaden organizations' understanding of the ROI methodology and how the framework can be applied early, during the initial planning process, to improve training effectiveness- not just measure it. 

Panel newest members
Digital Sponsors