Design Thinking Explained


Gregwarman (1) (002)
Co-founder and Principal, ExperiencePoint
Senior Facilitator, ExperiencePoint
Webinar Recording Details


For companies who leverage design thinking, the prizes are rich. Research by the Design Management Institute finds that design-led S&P 500 companies outperform the rest of the index by 211 percent.
Design thinking is a powerful competitive advantage that many of the world’s leading companies are using to drive innovation, transformation, customer-centricity and business outcomes. But what exactly is design thinking?
In an era of always-on transformation, organizations face increasingly diverse and complex business problems that need to be understood and addressed — design thinking helps with both.
Combining analytical and intuitive thinking, the design thinking process reshapes companies and people, and embeds new creative problem-solving capabilities, so they can continuously address emerging, and often poorly understood, shifts in customer needs, technology, and the competitive environment.
Join Greg Warman, co-founder of ExperiencePoint and Rick Menchaca, Senior Facilitator at ExperiencePoint to:
●     Understand what design thinking is and how it can be used across organizations to drive customer-centricity, innovation and transformation
●     Learn how design thinking creates a repeatable, scalable and disciplined framework for examining complex problems and solutioning them
●     Learn the difference between solution-based and problem-based thinking
●     Hear how innovative companies are using design thinking as a competitive advantage
●     Learn the hallmarks of a design-led organizations and how “innovation catalysts” can help your organization champion design thinking company-wide
●     Understand how to identify and overcome common challenges in the design thinking process 

About Greg Warman

Greg Warman believes that every organization has the ability to innovate — they need only awaken the problem-solving capabilities that exist inside their people. Warman has spent the past two decades teaching leaders and people at Fortune 500 companies, government agencies and global non-profits how to leverage human-centered thinking to unlock innovation potential. He’s introduced this mission-critical approach and toolkit to teams at Google, Ford Motor Company, Habitat for Humanity, the U.S. Air Force and many more of the world’s leading and most innovative companies. 

Warman’s passion for teaching began early in his career. After receiving a Bachelor of Commerce (Honours) from Queen’s University in Canada, he pursued courses in design thinking at Stanford University’s renowned d.School and earned a master’s degree in Learning Design and Technology from its Graduate School of Education.

While at Stanford, Warman developed a partnership between ExperiencePoint and IDEO, the celebrated innovation consultancy. Today, ExperiencePoint and IDEO collaborate to bring digitally-driven workshops to innovation-hungry organizations worldwide.

About Rick Menchaca

Rick Menchaca is a facilitator at ExperiencePoint, focused on delivering value-creation, capability building, and cultural impact with clients.

Prior to working at ExperiencePoint, Rick founded and led an innovation and consulting program at Dell. For five years, he led trainings, projects, and teams across Dell and with its top industry technology providers and supply chain partners to solve complex, global, and cross-functional challenges.

Highlights of that work include generating $120 million in cost transformation savings for Dell’s enterprise business, and identifying and implementing over $520 million in procurement synergy savings after Dell merged with EMC.

Before Dell, Rick ran an independent sourcing company based in Shanghai, China. He graduated from Harvard University in 2010, where he received a Language Citation in Mandarin Chinese. 

Sponsored By

Panel newest members
Digital Sponsors