Sales of the latest handheld devices have been increased 150% over the last quarter. The senior executives asked the question, “What caused it?” Employee turnover has declined 20% in the past nine months. Senior executive asked the question, “What caused it?” This simple question “What caused it?” is asked frequently in organizations around the world.

It is not an unfair question for senior executives to ask. Our ability to isolate the effects of talent development programs positions us so that we can answer this important question in a credible and reliable way. Our inability to answer this question, opens the door to let others answer it for us. Isolating the effects of the program is not about isolating talent development initiatives from other activities going on in the organization. Far from it.

In fact, by isolating the effects of your program, you’re positioning yourself as a better business partner because you can credibly explain how you know the investments in talent development initiatives are driving results; and you can help your business partners better allocate resources to the different programs, projects, and activities in which they are investing.

During this session, you will learn four techniques to isolate the effects of talent development programs. Case studies will demonstrate each technique.

Participants will calculate the improvement in business measures as described in the case studies. Don’t forget to bring a calculator.

Application on the Job: Upon completion of this session participants will be able to:
 

• Describe the importance of isolating the effects of the program
• Apply four techniques to isolate the effects of your program
• Determine when to use each of the four techniques covered in this session

Patti P. Phillips, Ph.D., CEO of ROI Institute, is a driving force in the global adoption of the ROI Methodology® and using measurement and evaluation to drive organizational change. Her work as an educator, researcher, consultant, and coach supports practitioners as they change their approach to defining and achieving success while improving future results, ultimately adding value to their work, organization, and community. Her work spans the private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as vice chair of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR) and faculty of the UN System Staff College in Turin, Italy; chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Senior Advisor, Human Capital, The Conference Board; board member of the International Federation for Training and Development Organizations (IFTDO); and is an Association for Talent Development (ATD) Certification Institute Fellow. She, along with her husband and business partner, Jack J. Phillips, is the recipient of the 2022 ATD Thought Leader Award, named among the top fifty coaches globally by the Thinkers50 organization, and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. 

Patti has authored and edited over 100 books, including Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor (Berrett-Koehler Publishers, September 2022).

Jack J. Phillips, Ph.D., chairman of ROI Institute, Inc., is a world-renowned expert on accountability, measurement, and evaluation. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 100 books, he conducts workshops and presents at conferences globally. He has conducted hundreds of evaluation studies and helped thousands of professionals demonstrate the impact and ROI of their work.