Managing Change With Emotional Intelligence


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Global Leadership Development| Change Strategist| Talent Management| Diversity & Inclusion| Organization Effectiveness
Webinar Recording Details


With change, the only constant in many organizations, helping others build resilience through uncertainty is arguably one of our most important competencies as learning professionals. With seismic shifts in the world, organizations have to adapt and get ahead of changes that include:
  • Globalization
  • New technologies and disruptors, including Artificial Intelligence
  • The rise of the gig economy and evolving definitions of the employer/employee contract
  • New business models
  • Mergers and acquisitions
  • Diversity & inclusion as a competitive advantage
  • Building innovation for success

Recent neuroscience findings have demonstrated that change triggers a sense of danger (the “fight or flight” response) as we are hard-wired to prefer stability. Thriving in this environment, then, requires developing new levels of agility that promote seeing change as an opportunity and a catalyst for personal and professional growth.

Join Marjorie Derven in this interactive webcast to explore how emotional intelligence (EQ) can help us lead others so they can best manage the inevitable stressors to take charge of change for organizational progress.  Leveraging EQ is essential to manage our own biases and enhance the use of self as an instrument of change.

  • Explore the four dimensions of Emotional Intelligence (EQ) and how they apply to change management
  • Identify what your personal "triggers" are & how they affect your role as a learning and change management professional
  • Help others learn how to take ownership of change to contribute fully to organizational progress
  • Discover how EQ can help you become a more effective change leader

About Marjorie Derven

Marjorie Derven, Consultant, RGP has 20+ years building capabilities of leaders and managers for some of the world’s best companies across a wide range of industries, including banking, consumer products, food & beverage, energy, healthcare, pharma and technology. Marjorie brings a broad portfolio of skills, including training, organizational effectiveness, D&I, emotional intelligence and change management to client engagements. She has helped organizations undergoing major transformations to accelerate change adoption and increase organizational effectiveness with a holistic approach that enables people to be ready, willing and able to make change successful. A frequent speaker at global conferences, Marjorie has written 25+ articles and blogs on a range of talent development issues.


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