The Future of Learning and Work
– By Design


Tony odriscoll
Research Fellow and Academic Director, Duke University
Executive Director of Innovation Lab, US Office of Personnel Management
Webinar Recording Details



“Design Thinking” is permeating many aspects of organizational life – including how the federal government is engaging its employees. Global Head of Duke CE Labs Tony O’Driscoll will show how Design Thinking can be applied to design work, just as it has been used to design products and services. Discover some basic tenets of design thinking and a process to innovate and implement in a lean and experiential way.

Then, find out how Sydney Heimbrock is leading the charge to build an innovative public sector workforce, helping create a workplace in the U.S. government that unlocks creativity to solve complex problems. Learn how her work leading the Innovation Lab at the US Office of Personnel Management is teaching federal leaders and professionals to apply human-centered design.

In this session, you will…
  • Discover a mindset that can help learning leaders better innovate the way they design, develop and deliver training.
  • Learn what is required to future-proof your workplace.
  • Explore how high-performance teams are reshaping leadership, learning, and development.

This webinar showcases themes from Training magazine’s recent Innovations in Training event, as well as previews topics that are part of the Duke CE Leadership Experience, which is hosted at Ernst & Young’s Atlanta Headquarters on February 12, 2018, as part of the Training 2018 Conference & Expo.

About Dr. Tony O’Driscoll

Tony O’Driscoll is Global Head of Duke CE Labs, and Lecture Fellow at Duke University’s Fuqua School of Business. This dual-role affords Tony the opportunity to operate at the intersection of cutting-edge academic research in business and the design of groundbreaking leadership development interventions. 

During his 18-year corporate career, Tony held several strategic leadership positions. He was a founding member of IBM Global Service’s Strategy and Change consulting practice where he consulted at the highest level with business executives on creating a sustainable competitive advantage in increasingly complex environments. He also served as a member IBM’s Almaden Services Research group where he investigated the changing roles of leadership, innovation, and collaboration as enterprises become more global, virtual, open and digitally mediated. At both IBM and Nortel Networks, Tony had responsibility for crafting and implementing enterprise-level human performance and learning strategies.

Tony has authored and co-authored articles for business periodicals such as Harvard Business Review, The Financial Times, Strategy and Business, CLO Magazine and Dialogue. He also writes a regular column for Training Magazine entitled “Learning Matters.” Tony has also published two books on Organization Performance and Learning: Achieving Desired Business Performance, and Learning in 3D: Adding a New Dimension to Enterprise Learning and Collaboration.

Tony’s current research and practice examine how rapidly emerging technologies are disrupting existing industry structures and business models. He specifically focuses on how to develop leadership systems that enable organizations to adapt and evolve in increasingly unpredictable and turbulent business environments. 

About Sydney Heimbrock, Ph.D.

Sydney Heimbrock is executive director of the Innovation Lab at the US Office of Personnel Management, as well as a project fellow at Hasso Plattner Institute of Design at Stanford ( ). She is a public-sector innovator, helping make government a workplace that unlocks creativity to solve the complex problems facing our nation. Sydney leads the Innovation Lab, where they teach human-centered design through workshops and immersion projects with federal leaders and professionals. 

Sydney also leads the Presidential Management Fellows program, which strives to bring the highest-caliber graduate students to lead in the federal government. She is dean of OPM's HR University, the federal government's one-stop resource for training and education on people management in the federal environment.

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