The Business Case for Learning:
Using Design Thinking to Deliver Business Results

Speakers

Patti smaller
President & CEO, ROI Institute, Inc.
Jack phillips
Chairman, ROI Institute, Inc.
Webinar Recording Details
  • Category
  • Date and Time
    Tue, Aug 01, 2017 at 9AM Pacific / 12PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.

Description

The expenditures for learning and talent development have grown significantly in the past two decades. Few leaders would argue that learning is critical for organizational growth. Investments in programs have generated mixed results. On the one hand the volume of programs is increasing; on the other hand, the business impact is less evident. Learning professionals try to measure their way to results; that is, to implement a measurement strategy to capture evidence of value. Overall, however, this attempt to capture value is not working.  Learning and development practitioners must move from a value capture focus to a value creation focus, which means using design thinking to drive results.

During this webinar, you will learn:
 
  • The importance of design thinking in driving business results
  • Eight steps that incorporate design thinking in the learning cycle
  • How to begin incorporating design thinking to deliver business results in your organization

    

About Patti Phillips, Ph.D.

Patti P. Phillips, Ph.D. is President and CEO of ROI Institute, Inc., the leader in measurement, evaluation, and the use of ROI in learning and development.  She works with organizations in more than 60 countries around the world. Patti serves on the board of Center for Talent Reporting and is an ATD CPLP Certification Institute Fellow. She also serves on the faculty of the UN System Staff College in Turin, Italy, and The University of Southern Mississippi’s Ph.D. in Human Capital Development program, where she helps human resources and learning practitioners develop capability in measurement, evaluation, and human capital analytics. Her work has been featured on CNBC, EuroNews, and in over a dozen business journals. 

Patti’s most recent books include The Business Case for Learning: Using Design Thinking to Deliver Results and Increase the Investment in Talent Development (HRDQ/ATD, 2017) and The Bottomline on ROI 3rd edition (HRDQ, 2017).


About Jack Phillips, Ph.D.

Former L&D manager, HR executive and bank president, Dr. Jack J. Phillips is chairman of the ROI Institute. World-renowned expert on accountability, measurement, and analytics and the author of more than 75 books, Phillips conducts workshops and presents at conferences throughout the world. Phillips has received several awards for his books and work. The Association for Talent Development gave him its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI. The International Society for Performance Improvement, with whom Jack served as president in 2012-2013, presented Jack with its highest award, the Thomas F. Gilbert Award, for his contribution to human performance technology with the ROI Methodology. His work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine. He has been interviewed by several television programs, including CNN. Phillips can be reached at jack@roiinstitute.net.

Recording

Rec image

Handouts

Handouts

Sponsored By