The Business Case for Learning:
Using Design Thinking to Deliver Business Results

Speakers

Patti smaller
CEO, ROI Institute
Jack phillips
Chairman, ROI Institute
Webinar Recording Details
  • Category
  • Date and Time
    Tue, Aug 01, 2017 at 9AM Pacific / 12PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.

Description

The expenditures for learning and talent development have grown significantly in the past two decades. Few leaders would argue that learning is critical for organizational growth. Investments in programs have generated mixed results. On the one hand the volume of programs is increasing; on the other hand, the business impact is less evident. Learning professionals try to measure their way to results; that is, to implement a measurement strategy to capture evidence of value. Overall, however, this attempt to capture value is not working.  Learning and development practitioners must move from a value capture focus to a value creation focus, which means using design thinking to drive results.

During this webinar, you will learn:
 
  • The importance of design thinking in driving business results
  • Eight steps that incorporate design thinking in the learning cycle
  • How to begin incorporating design thinking to deliver business results in your organization

    

About Patti Phillips, Ph.D.

Patti P. Phillips, Ph.D., CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology®️ in more than 70 countries around the world.

Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their own expertise in an effort to help organizations and communities thrive. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. She also serves on the faculty of the UN System Staff College in Turin, Italy.

Patti has authored or edited more than 75 books on the subject of measurement, evaluation, analytics, and ROI. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.

About Jack Phillips, Ph.D.

Dr. Jack J. Phillips, a world-renowned expert on accountability, measurement, and evaluation, is chairman of ROI  Institute, Inc. Phillips provides consulting services for Fortune 500 companies and major global organizations. He has been directly involved in conducting more than 200 ROI studies and has trained more than 5,000 managers and professionals to conduct evaluation studies. The  author or editor of more than 100 books, he conducts workshops and presents at conferences globally. His most recent book is ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing (McGraw-Hill, 2021).

Phillips has received several awards for his books and work. The American Society for Training and Development  gave him its highest award, Distinguished Contribution to Workplace Learning and Development for his work on  ROI. His work has been featured in the Wall Street Journal,  BusinessWeek, and Fortune magazine. He has been interviewed by several television programs, including CNN. Phillips served as President of the International Society for Performance Improvement in 2012-2013.

Recording

Rec image

Handouts

Handouts

Sponsored By




Panel newest members
Digital Sponsors