Measuring the Impact and ROI of Training
Date and TimeTue, Apr 11, 2017 at 12PM Pacific / 3PM Eastern
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During this webinar you will learn how to:
- Demonstrate the real impact of your program
- Isolate the effects of your program
- Convert data to money
- Tabulate the fully-loaded costs of your program
- Calculate the ROI
About Patti Phillips, Ph.D.
Patti serves as vice chair of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR) and faculty of the UN System Staﬀ College in Turin, Italy; chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Senior Advisor, Human Capital, The Conference Board; board member of the International Federation for Training and Development Organizations (IFTDO); and is an Association for Talent Development (ATD) Certiﬁcation Institute Fellow. She, along with her husband and business partner, Jack J. Phillips, is the recipient of the 2022 ATD Thought Leader Award, named among the top fifty coaches globally by the Thinkers50 organization, and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching.
Patti has authored and edited over 100 books, including Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor (Berrett-Koehler Publishers, September 2022).
About John R. Mattox, II, Ph.D.
John is a Managing Consultant with the Metrics That Matter team at Gartner and serves clients by helping them develop measurement strategies and determine the impact of training programs. In February 2014, CEB purchased KnowledgeAdvisors where John was the Director of Research. In 2017 Gartner purchased CEB. Prior to joining KnowledgeAdvisors in March 2010, John led training evaluation teams at KPMG, PricewaterhouseCoopers and Arthur Andersen for 12 years. Recently, he co-authored a book with his colleagues titled, Learning Analytics: Measurement Innovations to Improve Employee Development. In 2014 he co-authored a book with Jac Fitz-enz entitled Predictive Analytics for Human Resources. He lives in Franklin, TN with his wife and three children.