Measuring the Impact and ROI of Training
Date and TimeTue, Apr 11, 2017 at 12PM Pacific / 3PM Eastern
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During this webinar you will learn how to:
- Demonstrate the real impact of your program
- Isolate the effects of your program
- Convert data to money
- Tabulate the fully-loaded costs of your program
- Calculate the ROI
About Patti Phillips, Ph.D.
Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their own expertise in an effort to help organizations and communities thrive. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations.
Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. She also serves on the faculty of the UN System Staff College in Turin, Italy.
Patti has authored or edited more than 75 books on the subject of measurement, evaluation, analytics, and ROI. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.
About John R. Mattox, II, Ph.D.
John is a Managing Consultant with the Metrics That Matter team at Gartner and serves clients by helping them develop measurement strategies and determine the impact of training programs. In February 2014, CEB purchased KnowledgeAdvisors where John was the Director of Research. In 2017 Gartner purchased CEB. Prior to joining KnowledgeAdvisors in March 2010, John led training evaluation teams at KPMG, PricewaterhouseCoopers and Arthur Andersen for 12 years. Recently, he co-authored a book with his colleagues titled, Learning Analytics: Measurement Innovations to Improve Employee Development. In 2014 he co-authored a book with Jac Fitz-enz entitled Predictive Analytics for Human Resources. He lives in Franklin, TN with his wife and three children.