As an individual, you have to be emotionally intelligent to get along with others. Similarly, as an educator, you must be emotionally intelligent to get along with students and participants to share your knowledge, skills, and abilities to achieve desired teaching and training outcomes.

Great music is made by a team of people who work together to create something grander than what could be created by an individual. Any Training department can take a cue from a great band. The CRASH system utilizes five concepts you and your team can use to achieve greater results.

Understanding the needs of your followers and flexing to those needs plays a huge part in being an effective leader.

The challenge in learning to hold difficult conversations begins by learning to understand yourself. You must be willing to take a look at your thinking and feelings and examine them for accuracy.

How can you performance-manage "creativity"? How long should it take to come up with an idea? How do you measure whether or not the idea is good, very good, or excellent?

In response to a rapid 2013 expansion, Novo Nordisk’s Clinical, Medical, and Regulatory Affairs (CMR) Leadership Team instituted IdeaStream to engage employees in the field and home office and to introduce innovations to create competitive advantage in a changing business environment.

Lessons learned after 15 years of training customer service.

It takes 30 to 33 weeks for an external recruit to transition into a senior financial position. Not to mention the cost of the recruitment process itself.

As organizations increasingly employ remote workers, successful managers must adjust work processes, both large and small, to ensure that remote employees feel connected. Here are three types of audio-based activities—along with examples, resources, and potential pitfalls—that can help.

One useful tool, particularly for structured collaboration, is a Logic Model and the graphical Results Chain, a simple graphic mapping out of the intended pathway to intended results.