If it's your job to train adults--whether they want to be trained or not--adult-learning theory can give you insight and practical help.

The Discomfort Zone is the moment of uncertainty when people are most open to learning. An emotional reaction occurs at this moment, indicating a chance for the person to develop a new perspective, see a different solution to the problem, and potentially grow as a person.

How to deliver service with a smile when no one’s smiling back.

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you April’s top three business books recommended to our readers.

Welcome to Training magazine’s second annual Top Training Videos (Ttvs) Awards Program. Here’s your chance to showcase your filmmaking abilities. Submission deadline has been extended to July 7, 2015.

The annual Curtain Call Program provides an opportunity for Florida Blue sales representatives to demonstrate their ability to conduct strategic and consultative sales discussions with agents, brokers, and clients.

Contrary to popular belief, people don’t do better just because you tell them they’re doing something wrong. Some things to consider before you offer feedback.

Do you have to be staring at your phone every time you have an idle moment, or are you compelled to reach for it because that’s what you’ve trained yourself to do?

Getting clarity is the first practice of personal leadership. It allows you to connect to an inner source of inspiration that will call you forth and compel you to achieve a powerful new vision.

Quality is almost always harder to monitor and measure than productivity. Tracking quality requires regular auditing of work product, close attention to the details, and plenty of subjective judgment calls.