Students in the Applied Ethics class at Globe University-Minneapolis recently had the opportunity to examine ethical obligations and considerations in a healthcare setting. Jessica Adams, charge nurse at Regions Hospital in the Post Anesthesia Unit, challenges students with real-life ethical dilemmas. Jessica Adams, charge nurse in Regions Hospital’s Post Anesthesia Unit, spoke at length with the students on various ethical concerns often encountered in healthcare. "Jessica’s visit to the Applied Ethics class challenged students with ethical questions such as the dying with dignity act, patient refusal of treatment," said Business Program Chair Angie Norbeck. "These real life situations create connections between students and community issues." Based on the information and classroom discussion presented by Jessica, the students in the class had to choose one topic for their final presentation. Jessica returned for the last day of class to listen to the presentations. Students had to not only address their topic, but also provide recommendations for the hospital to maintain ethical standards and laws. "The students were very inquisitive and asked relevant questions related to ethical decision-making within my field of healthcare," Jessica said. "They were a pleasure to visit with and made true connections between the classroom and real-life situations." Angie agreed. "The students’ final presentations were creative and provided research-supported recommendations for Jessica to implement within her organization that met ethical obligations and ideals for the healthcare industry," she said. The post Beyond the Classroom: Ethics in the Healthcare Industry appeared first on Globe University Blog.

Globe University-Woodbury has elected Carrie Kittleson, a medical assisting student, as our Star Student of the Year! Along with being an outstanding student, Carrie is a student worker on campus and in her free time she volunteers with her family. "It was surprising to be elected as Star Student of the Year," said Carrie. "It is also very encouraging. It actually came at a time in my life where I was having difficulties seeing my own self-worth. It was a needed encouragement after facing some recent discouraging words." She said the award renewed her courage. It made her realize that it wasn’t an accomplishment that she could earn outright; it was not a position she was trying to win. It was based on votes, and the people voted for her because of her work ethic and passion. "I thought about naming the people here who have made an impact on me. Then my list got really long and I got nervous that I might have missed someone because sometimes it’s the small comment or the smile from someone I connected with once that makes a big difference. Therefore, to all of you who make my life more positive, you know who you are. Thank you," said Carrie. Carrie’s advice: "If I could give any advice to a current or prospective student, it would be to go for what you are passionate about. And if you are afraid, do it afraid." Carrie chose the medical assisting program because she has a passion and interest in the medical field. However, the real motivation to go back to school was her children. She wanted to find a career that held her interest while also being flexible enough to allow her to attend her children’s sporting events and cheer them on. She said the small class sizes—along with being able to practice her skills in a hands-on environment—allows her to get her questions answered and sharpen her technique. Carrie added that the small classes enable students to get to know and depend on one another. "Overall, What I like the most about Globe University is that they encourage actual relationships between people that are extending beyond class time," said Carrie. We’re proud of Carrie and her accomplishments.  "I’m thrilled Carrie was selected as the Star Student of the Year. Carrie is a pure joy to have on campus," said Kelley Aliffi, dean of students at Globe University-Woodbury. "She is always welcoming new tasks with a smile and can-do attitude. Her work ethic and dedication is truly something to admire." The post Star Student of 2014: Carrie Kittleson appeared first on Globe University Blog.

Service Learning: Applying Customer Service Concepts at the Volunteer Center of Brown County Business students pose with Michael Schwartz-Oscar, Executive Director of the Volunteer Center of Brown County What better way to learn than to jump head first into applying course concepts to real-life scenarios? Students in Nicole Virant’s Customer Service Strategies course did just that while providing useful information to the Volunteer Center of Brown County to help improve their customer service practices. Michael Schwartz-Oscar, Executive Director of the Volunteer Center of Brown County shared, "The fresh perspective Globe students brought to our Volunteer Center team was most helpful. They were able to reflect the experience our customers receive and gave us strong recommendations on how to improve."  The Mission: Secret "Shopper" Students were asked to call or email the Volunteer Center seeking a volunteer placement. Students tracked how they were greeted, what the staff did to assist them, how the process flowed, if they received a follow-up call, and how the customer experience was overall. Students then recommended improvements based on concepts learned in the course. Customer Service Guidelines Manual Students were tasked with creating a simple but effective customer service manual for the Volunteer Center. The manual pointed out best practices for each customer service interaction to serve as guidelines for staff Customer Service Surveys Students researched and wrote two customer service surveys. The surveys measured the level of customer satisfaction for two specific customer groups served by the Volunteer Center - volunteers and community partners.  The Organization: The Volunteer Center of Brown County is a non-profit organization whose mission is "Building a Stronger Community through Volunteerism." Serving over 200 community organizations and local schools in the Green Bay area, the Volunteer Center mobilizes volunteers to deliver creative solutions to address serious community needs The Outcome: "Globe students brought an impressive amount of enthusiasm to this service learning experience and were excited to learn about the Volunteer Center. They especially seemed to enjoy the "secret shopping" part of the project. During final presentations students reflected that what they learned during the project was highly applicable to course concepts," said Schwartz-Oscar. "As the Volunteer Center has grown with the collection of information, I have grown as well. I personally have spent a large portion of my working career in a field were customer service is key. But I have come to realize that customer service is key in any job." Alex Gardiner, information technology student.   The post Undercover Students Pose as Secret Shoppers appeared first on Globe University Blog.

By Tom Stoltz, business program faculty member Amelia Cohoes, Staff Member of the Year in Minneapolis Globe University-Minneapolis librarian, Amelia Cohoes, has a passion for her job which has led to her being popular among students, gaining respect from her coworkers, and receiving the honor of being designated Staff Member of the Year for 2014. Amelia, who has worked at the Minneapolis campus for nearly two years, enjoys every aspect of her job, especially when it comes to helping students with a variety of needs including APA formatting, composition, and research. "I had a work-study job at the University of Minnesota library system where I received my undergraduate degree in art history. It was there helping students that I found my passion for helping students succeed." Her passion for seeing students flourish in their programs led Amelia to pursue her master’s degree in library information science at the University of Wisconsin Milwaukee. "Being a librarian is the perfect job for helping others," said Amelia. "I thrive on the face-to-face interactions in the library and during my contact with students when I supplement classroom instruction with in-services." Globe University-Minneapolis Campus Director Jim Decker clearly recognizes the passion Amelia has for her position. "Over the past year, Amelia has really stepped forward in campus leadership and student services," Jim said. "Not only is she is always available for students at the Minneapolis campus, but she is also the primary designated school officer (PDSO) for all GEN students who attend school on a Visa. She puts students first every day." In her spare time, Amelia enjoys reading, bicycling, and antique shopping. She also has a talent for baking and cooking as the Minneapolis campus employees can attest to during potluck luncheons and holiday treat events. The post Librarian Receives Staff Member of the Year Award appeared first on Globe University Blog.

With the severe weather in Sioux Falls and the surrounding areas in recent weeks, Globe University-Sioux Falls wants to remind students how to stay safe in the cold temperatures. Items to fill a winter safety kit for your car. If you have not already, put together a car safety kit or purchase one with all essential equipment. The kit should include: Shovel and ice scraper Flashlight with extra batteries Jumper cables and tire chains Non-perishable food items Matches Blankets or sleeping bags First aid kit and medications If you are stranded on the side of your road, do not leave your vehicle or attempt to walk to a nearby location. This can be detrimental to your health and safety on the road. Call 9-1-1 if stranded and take note of your location or nearby landmarks to describe to emergency responders. If road conditions become dangerous, pull over to the side with your hazard lights on and wait for winds and snow to die down. Never allow your fuel tank to go below half a tank during the winter months. Always be prepared for severe winter weather and pay attention to local weather reports. Do not travel on highways or interstates unless absolutely necessary during severe weather conditions. Our students’ safety is very important to us. If you are not comfortable driving in certain conditions, please use your best judgement while traveling to and from campus. Call the front desk and let us know if you will be unable to attend class. Our campus is always aware of weather conditions in Sioux Falls and the surrounding areas. If campus is closed and classes canceled, the information will appear on the local news station, Close Lines. We will also post the information on our Facebook page and send an e-mail to all students, staff, and faculty. The post Globe University-Sioux Falls Reminds Students about Winter Safety appeared first on Globe University Blog.

How have you helped your community? Tell us how you have and you could be eligible to receive a $2,000 scholarship! Minnesota School of Business and Globe University want to reward you for your commitment to community service. Minnesota School of Business and Globe University offer a Community Service Scholarship once a quarter to four students who have shown participation in their community, while maintaining enrollment in school.  If you are interested, you do need to meet the following criteria: Be enrolled in a diploma, associate or bachelor’s degree program Be a continuing student by having completed at least one quarter at MSB/Globe University Not be in arrears with financial aid of have an outstanding balance Maintain a GPA of 3.0 or higher Meet and maintain a 90 percent attendance ratio of required contact hours Be enrolled in a minimum of 12 credits to be eligible for the quarter Provide, as a scholarship application, a minimum of a one-half page written summary of the community service activity you performed within the past three months Agree to let MSB/Globe University promote your community service involvement If you are chosen for the scholarship, you win $2,000! Are you interested in applying this quarter? Send your application to Cassie Jensen at cjensen@msbcollege.edu. Your application needs to be received by the end of Week 8 (Friday, February 27, 2015). The winners of the scholarship will be announced Week 10 of the quarter and have it applied to their financial aid package for the upcoming Spring Quarter.    If you have not previously done community service, get a start on it and you can apply next quarter for the Community Service Scholarship. While doing your community service it gives you an opportunity to network and meet new people, it also just feels good to give back to your community! There are also many other scholarship opportunities available, make sure to check them out to help fund your education!  The post Be Rewarded for Your Community Service appeared first on Globe University Blog.

After days of preparation and a constant nervous feeling, the day of your job interview has come and gone and you’re feeling confident. But the final handshake before you leave the company isn’t the end of the interview process. A well-written and impactful thank you letter should always follow a job interview. Writing a thank you letter seems easy enough, but there are a few factors you will want to consider when drafting your letter. 1.  Don’t Delay Hiring managers meet candidates each day who are interviewing for many different positions. With that in mind, it is necessary to get your thank you letter in the mail immediately - the same day as your interview. Writing a thank you letter immediately following an interview not only gets the letter in the hands of the hiring manager quickly, but it also makes it easier for you to recall specific details from the interview while they are fresh in your mind. Consider writing down notes you want to be sure to cover in your thank you letter in your car before you leave the company. 2.  Reiterate Important Qualifications While a thank you letter is meant to express appreciation for a hiring manager considering you for a position, it should also be used as an opportunity to reiterate your qualifications. Following an interview, you will have a better idea of what the hiring manager is looking for in candidates. Use your thank you letter to connect your experience and qualifications with the duties listed on the job description or comments the hiring manager made during the interview. 3.  Get to the Point Keep in mind that hiring managers are busy and while it is important to be detailed in your thank you letter, it is equally important to be concise. Make a bullet list of the points you want to include and work to combine those thoughts in fewer words. It is important to note that a thank you letter is not a cover letter and should be professional, but doesn’t need to be overly formal. 4.  Correct Any Interview Mistakes Chances are you will make some sort of blunder during your interview. Whether you forgot to mention a key piece of work experience you have or you realize after the fact that you didn’t fully answer one of the hiring manager’s questions, a thank you letter gives you a chance to "right your wrong". 5.  Don’t Be Generic Handwriting your thank you letter is one way to show the hiring manager that you took the time to personalize your message. While it may seem efficient, refrain from writing your letter before your interview. It can be easy for a hiring manager to differentiate which thank you letters are generic templates from those that are personalized and specific. Be sure to draft different thank you letters for each of the individuals you interviewed with. If you had an initial screening with someone from human resources, a thank you letter should be addressed to them separately. For more career tips or to learn more about the career services assistance available at Globe University, visit http://www.globeuniversity.edu/your-experience/career-services. The post 5 Ways to Improve Your Job Interview Thank You Letter appeared first on Globe University Blog.

Laurie Anne Caamal, admissions representative at Globe University’s Madison-West campus, may be a familiar face to most. But did you know she started out as a student herself? Her inspiring story of becoming a student and later working to help others with their dream of going back to school is quite amazing.  As the Madison-West graduate speaker, graduating with a Bachelor of Science in Business Administration, she asked her fellow classmates: "Graduates, do you remember the first time you stepped into Globe University? Do you remember the beginning of this journey?" Laurie Anne’s journey began in Crivitz, Wis., where she was raised. Her first attempt at college was the University of Wisconsin-Stevens Point for communicative disorders, but admits she stood in the way of herself and did not finish.  "After I left college, I moved to Los Angeles and spent 17 years there. I never thought I would ever return to Wisconsin, but I moved back to the Madison area in 2006," she said. Back in Wisconsin, Laurie Anne realized she needed a job. "Back in the day, the only skills you needed to work in business administration were communication, typing, phone and filing. I never had a problem finding a job with these skills," she said. "When I returned to Wisconsin, I took three years off of work to raise my children. Somewhere along the way, a degree became a necessity to work in business administration—which, I did not have. My marriage failed and I jumped from one part-time job to another, unable to secure full-time work, until I said enough is enough. I saw the commercial on TV for Globe University and I made the call. My next beginning was my first quarter at Globe." Laurie Anne said that, as a non-traditional student, Globe University was "a good fit for me—and it still is!"   Laurie Anne remembers what she enjoyed most about going to school here: "I liked the smaller setting, and that the instructors got to know me and treated me like a peer rather than simply a student. The schedule worked with my family and work life. But I think what I liked most about being a student here is the respect I received. I was able to find my confident, independent self again, all because someone appreciated my potential and opened the door!" Soon after becoming a student, Laurie Anne was offered a position as an admissions representative. She shares her own experiences with potential students who can relate. When asked why she loves working at Globe University-Madison West, she instantly responds with, "That’s easy—the students! My coworkers are and have been amazing, but we all do what we do because of the students. I think what makes it special for me is that I once sat in their chair—I was once where they were." Laurie Anne knows how Globe University is different from other colleges. "Support, support, support. I hear it all the time. ‘I couldn’t speak to an actual person.’ ‘I couldn’t get anyone to call me back.’ ‘Financial Aid was confusing.’ ‘After my college graduation I didn’t hear from them again…’ From the admissions process to career services, students can always reach someone and receive the support they need." In her graduation address, she left the stage by saying: "We have all been through things that have made it tough to continue and we have all made it to the other side—not to the end, but to the beginning." Want to make 2015 your new beginning? Talk to Laurie Anne Caamal or Cheryl Redenz in the Admissions Department at Globe University-Madison West to see how we can make this year, your year!  The post Graduate/Employee Knows the Student Struggle and Rising Above Obstacles appeared first on Globe University Blog.

Introduction to Veterinary Technology Class Volunteering at Senior Living Community Students in the veterinary technology program at Globe University-Woodbury regularly volunteer at two local senior-living communities, Sunrise of Roseville and Boutwells Landing, to help the residents groom their pets. The efforts were part of a service-learning project, helping students apply the skills they learned in their Introduction to Veterinary Technology class.  Each quarter, students in every program are required to complete service-learning projects in order to give back to the community and utilize skills learned in the classroom. "I think this service-learning project was more about learning how to communicate with real customers as well as learning how to apply the skills we learned in class," said Vanessa Ciha, veterinary technology student. "During the service learning, I had the opportunity to perform everything we do in class on an actual person’s dog. I think this service is very beneficial to the field of veterinary medicine because it shows how much we can give back to the community, even if we are only in our first quarter." The students performed a variety of services to the animals at the senior living communities, including nail trims and ear cleaning, and one student even helped a gentleman put a harness on his cat. Tony Knapp, veterinary technology student, talked about how service learning is like a field trip in which students are able to put their talents on the "main stage" while volunteering. He added that volunteering and working hands-on is the best way to learn. Said vet tech student Lizzy Vanasse: "We had to explain the procedures we were performing and talk with the owners so they would be comfortable with a stranger clipping their pet’s nails and cleaning their ears. It was a good initiation into the real world and working with owners and not just their pets." Lizzy concluded by explaining how grateful and happy the residents were. "It made me feel like I could use my skills to do some good in this world," she said. Service Learning: As a career college, Globe University believes applied learning is one of the best ways to equip students for the job market. Service learning focuses on preparing students for the workforce by taking the skills learned in the classroom and using them in real-world settings, while at the same time giving back to the community.  Globe University’s Mission: Globe’s mission consists of two simple yet powerful words: We Care. We care about our students, our employees and the communities we serve. We will demonstrate We Care by preparing career-focused, community-minded graduates for the global workforce. Globe is committed to: The success of our students Providing growth and a dynamic environment for our employees Building strong relationships with local businesses Enriching our communities The post Globe University Vet Tech Students Help Seniors With Their Pets appeared first on Globe University Blog.

Who knew Matthew Grenier, Globe University student, developed a propensity to write poetry right here at the La Crosse campus? And who knew that he would be so good at it? Matthew recently won this year’s Globe La Crosse Campus’ Creative Quill Award for Poetry. I sat down with Matthew recently to pick his brain about why and how he wrote his winning poem, "Endless Hills," as well as how poetry came into his life. Matthew Grenier, Creative Quill Poetry Winner 2014 "I had just started to get into writing my own poetry before I had Introduction to Literature with Globe humanities instructor Angie Mellor," Matthew said. He never really appreciated poetry or spent too much time reading it, but because he had a hard time coming up with poetry ideas on his own, he started looking up writing prompts.  "One of them was about ‘Your ideal place to live,’ so I wrote my poem about that," he said. Matt went on to say that "I don’t write a lot of poetry and I wish I wrote more." When he does take pen to paper, it’s usually because it’s a great source for self-expression and catharsis.  Matt is currently earning his bachelor’s degree in software application development and graduates this summer.  Working toward his degree has given him a future and a potential work life with many options.  Matt decided to go back to school because he believes it is nearly impossible to get a quality career without a degree, and he picked Globe because of the small class sizes and shorter terms than those of traditional universities.  Globe runs on a quarter system, so one of Globe’s perks is obtaining a degree very quickly. "These factors were huge to me in my decision to come to Globe. I get burnt out way too fast in a more ‘traditional’ system," he said. I asked Matt if he would help those aspiring poets by recommending a place to start, and he was not sure recommending poetry was possible. Matt advised: "It’s all too subjective. I guess Robert Frost is pretty accessible and appeals to a wide audience, but other than that, it is entirely up to the reader what they do and don’t get attached to. The only thing I would say is go into it with an open mind, and don’t give up if you don’t find anything you like at first." Great advice Matt! Matt envisions his life in 10 years as "hopefully living in a big city, far away from the Midwest. I’m not sure other than that; I’m just kind of going through the motions at the moment."  He has developed a taste for writing poetry, however. "I do write fairly often in my free time. I try to write something at least once a week," he said. If you want to read Matt’s winning poem, a copy will be up on the Globe La Crosse Library Guide at our library website and posted in the library. Matt had one more piece of advice for those would-be poets and current college students. "I would force my past self to enjoy pre-college life more, before all the responsibilities and stressors show up," he said. Now, Matt knows how to reduce those stressors! He just sits down and writes a poem.  The post Creative Quill Award: La Crosse’s Newly Discovered Bard, Matthew Grenier appeared first on Globe University Blog.