Blogs
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I guess it’s now a good time to resume my regular blogging activities, once again, don’t you think? After all, it’s been over three months since I last created a blog entry over here and I suppose I am very much overdue on it. Perhaps even more so to share across an explanation of where have I been in the last three months and venture into sharing some additional details on why I have gone through the longest blogging hiatus that I can remember over the last 10 years that I have been blogging along myself. Was it needed? Yes, you bet it was! Why? Well, two words to define it that I can think of, so far, to explain such a quiet period: (re)focus and purpose.
Over the course of the last 3 months there have been several attempts where I drafted a blog post I just kept writing, and re-writing, over and over again, and I eventually gave up on it. It just wasn’t right. Don’t worry, it wasn’t the well known writer’s block that got me stuck. On the contrary. All along, I wanted it to go out and be published. I even came up with a title for it to describe a bit what I have been going through in the last few months: "Scalability and the Power of Letting Things Go". Then it hit me: it just wasn’t going to be worth it. Well, maybe it was, if only perhaps because of its cathartic power, but then again it just didn’t feel like it would eventually make it. And now, three months later, upon looking back, I’m glad it didn’t. Because, all along, I was just so wrong with it.
It was one of those blog posts where I was angry and rather upset about a good number of different things. Where my own internal rage almost unleashed itself into the unknown. Rather emotional and perhaps even somewhat visceral, if you would want to call it that way. Pretty damaging overall, if it would have gone out eventually. Even more so when plenty of my closed networks strongly discouraged me to publish it, because they thought it just wasn’t me. It was someone else taking over. Someone that I know I wouldn’t have been able to control myself once it went out. You see? That’s what empowering, trustworthy, caring and nurturing networks can do to you, when you least expected, after you have decided to go the extra mile and trust them dearly as if they were an integral part of you: they protect you to death even against your own self.
And I am grateful for that. They all know it. You ALL know it. I am thankful that I listened to each and everyone of them looking into things from their perspective versus just my own selfish and self-destructive one. Yes, self-destruction is what that blog post would have meant eventually. Of everything that I may have built over the course of the last 17 years in this rather fragile digital world. Of everything that I have strongly believed all along on what I have been meant to do with that digital footprint. And then it hit me. All of a sudden, this article I published nearly 2 years ago, under the heading "Reflections from 2011 - Focused and Purposeful Social Networking", came to my mind as a flashback to remind me of something I may have lost along the way in the last 18 months or so: (re)focus and purpose.
Indeed, upon reflecting through that long period of three months of very rare and scarce external social interactions from yours truly, I realised that all along I seem to have gone off track from my original purpose. It’s been an interesting experience, because it’s helped me evaluate how I would want to re-focus and re-find that purpose and aim back at the original source of the meaning of the things that I do in the world of Social / Open Business. In fact, I think what I have just gone through, perhaps without even realising about it all along (And that’s a good thing, I guess!), is letting serendipity do its magic, once more, and help my purpose re-find me again.
And it looks like it’s succeeded on its own, because I am now, finally, back! Full of that same energy, and passion, all intact as if it were yesterday, 14 years ago, when I first got started with social networking, and with a renewed source of purposeful meaning into wanting to change the world. At least, my world. That’s gotta be a good start, don’t you think? Well, the excitement is there and as I am starting to wrap up 2013, while currently enjoying a few days of holidays, 2014 is starting to look as exciting, nerve-wrecking, mind-blowing, uncertain, chaotic, complex, beautiful and, above all, more networked than ever before!
Quite an unprecedented learning experience overall, I might add…
Isn’t blogging such a wonderful thing? You bet it is! Once again, it’s managed to bring me back from that darker side of things in all things digital that was just taking me nowhere. Oh, my dear blog, how much I have missed thee throughout all of this time!
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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If you have been reading this blog for a while now you would remember how every year that goes by I always try to incorporate a new theme or topic that I would want to explore further along during the course of the year and see where it would take me, specially, if it aligns with the core subjects I get to cover over here from all along like Social Business, Social Computing, Enterprise 2.0, Online Communities, Collaboration, Knowledge Sharing (a.k.a. KM), Learning and, since last year, Open Business as well (Which, by the way, still remains as one of the Top Reads from this blog for 2013 overall and surely am very pleased about that one. Thanks much everyone for co-sharing that same interest!). So what is it going to be this year then, you may be wondering, right? Well, this time around, and to make up for the couple of extended breaks I took from this blog in the last few months, I am planning on making it up and, eventually, incorporate three different new themes, two of which I will be announcing in the next couple of weeks as we move into 2014, and a third one that I will be kicking off today with this particular article. The topic? Humanise. The what? Everything!
Indeed, over the course of the last few years, as I have been getting more and more involved with internal social networking in a business context, one of the many reasons that, specially, social computing evangelists have been sharing all along in terms of the clear benefits for Social / Open Business is the ability for all of those social technologies to socialise the workplace, to democratise it, to flatten it, to make it more personal and up close, to demonstrate how organisations are no longer that faceless corporate brand you just can’t engage with in a meaningful two-way-street open and direct conversation. And that’s all good. But I think we need to start aiming a bit higher than that, and perhaps become a bit more ambitious as to what we would want to achieve, beyond that social savviness. I want to aim higher myself and state how all of these social networking tools help humanise not just ourselves, as knowledge Web workers, but also the organisations we all may be working for, whether large or small.
Why? Well, essentially, because they are helping re-surface what we, human beings, have been all along and that the business world has managed to demolish over the course of the last 50 to 70 years in a very effective manner: our very own humanity. Our very own need to connect, to bond, to find that common spark amongst humans that helps us generate a connection, a link, a chemistry, a conversation, a smile.
Trust, really.
But what if humanise would be something bigger? What if humanise wouldn’t have much to do with social technologies after all, but a wake-up call to realise who we really are (and what we have been all along!) in terms of our behaviours and rituals. What if humanise is all about demonstrating, time and time again, how we cannot neglect anymore, nor ignore, our very own human nature of wanting to connect, to collaborate, to share our knowledge, to tell stories, so that we have got a perfect opportunity to relate to others based on just those connections?
Well, that’s exactly what I am hoping to achieve with this new theme that I will be incorporating into this blog over the course of the next few days, months, year(s). An opportunity for us to challenge our current way of thinking; to also challenge the status quo of how things work in today’s (working) reality, including perhaps in our own personal lives; to understand, finally, how, in most cases, we probably just have to let things go and focus on embracing the unexpected, the uncertain, what we just can’t control anymore, or don’t know the answer for; that is, embracing fully the magic behind serendipitous knowledge discoveries (of whatever kind!) that, just by not being out there, we would have missed out on them either way.
Want an example? Take a look into this one video clip then. Courtesy of the wonderful, rather smart and witty folks behind SoulPancake. It’s a 5 minute long clip under the title "Take a Seat - Make a Friend?" where the main premise is all about opening up. In this case, opening up to total strangers (in pairs) inside a ball pit to talk about "life’s big questions" and, eventually, figure out if there would be a connection in the making.
Now, I am not going to spoil the fun for all of you folks out there wanting to see the outcome of that humanising experiment . Instead I would encourage all to take a look into the embedded code of the video, hit Play, sit back, relax and think "WOW! What would happen if we run this at my workplace?"
See? Sometimes you don’t even need to make use of any social technologies to help demonstrate that human, basic characteristic of always wanting to connect with others by just opening up to the unexpected and let the conversation do the rest. Flow naturally.
Magical.
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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Life works in mysterious ways, doesn’t it? It comes and goes, never leaving you indifferent. It has got its own way of telling you when to stop, do plenty of thinking about why you were brought here in the first place and hop back into the train we all call the world to move on. I guess this time around though it also had something else in stock for me. Something that has made the writing of this blog post kind of tough and a bit too edgy at the same time, not necessarily for putting it together, but for its implications thereafter. Once again, and probably for the zillionth time already, I am now back to my (no longer) regular blogging schedule and, after nearly two months since the last article I wrote over here, I have got a piece of news to share that may come as a surprise to some of you folks. Maybe. May be not. On January 20th 2014, I quit IBM. On my terms. Since February 4th, I am a now free man. Whatever that means…
Quit a surprise, eh? Yes, I know. It even was a shock for me, too! That’s right. Earlier on this year, to be more precise, on January 20th, I announced, to my former employer, right on the same day when I was celebrating my 17th year anniversary at IBM that I was quitting my job as a Lead Social Business Enabler and that February 3rd would be my last working day. I still can’t believe it myself and I don’t even know whether I may be regretting the decision over time, or not, but it’s now done and dealt with. That can probably explain the main reason why I have been relatively quiet in the last few months out there in the Social Web. It hasn’t been an overnight decision. Quite the opposite, it’s been already in my mind for about two years and all along I have been delaying it, because perhaps I just didn’t want to face it. Perhaps I didn’t want to come to terms with the fact it was time for me to move on.
But then again, signal after signal, conversation after conversation, and lots of thinking in between here and there, certainly help me arrive at the Christmas period where I was on holidays for a full month, away from everything, pondering whether it was the time for me to call it quits and do something else. Move on with my life. Picture me: a blank A4 piece of paper and a pen, two columns, one on pros and the other one on cons about whether I should stay or go, me frantically writing down for a good while on either column and at the very end reaching one rather massive conclusion. Picture this: family members doing the very same exercise without me telling them anything. Just writing down what they may have noticed. We compared notes. We talked. We were all shocked. The conclusions of both exercises were exactly the same. How weird is that? Or, better said, how scarily accurate is that?
It just felt right. It does feel right still. You see?, there is a time when each and everyone of us would come to terms with the fact that we would all need to question what we do with our (work) lives, figure out whether you are on the right track or not, whether we are still driven by the same passion as when we started working (In my case, 17 years ago), whether the motivation to carry on is strong enough to help you continue without deviations. I guess focus is the word I was looking for, you may think, right? Yes, probably, but I am more inclined to think I am looking more for a couple of other words: purpose and meaning.
A mid-(work)life crisis of sorts? Most probably, but then again, feeling all along, it may well have been just the perfect timing altogether. One where serendipity does its magic and helps provoke these happenings, just like that. I know that this may sound crazy, but I have always felt that my entire working career has been defined and shaped up by serendipity. And this time around was no different. Things happen for a reason. Always. No matter what. It’s just a matter, for each and everyone of us, to figure out whether we can see it or not. Oh, don’t worry, I am still currently going through that process myself, but I am now more convinced than ever before that it’s time for me to move on…
17 long years at the largest IT firm in the world can give you plenty of stretch to do and experience lots of different things. I feel privileged to have lived through that. In those 17 years at IBM I have worked in 6 different business units, with their own 6 different cultures, challenges and exciting opportunities, making them feel like as if I had 6 jobs already at any other place. I have had the opportunity, and the great pleasure, to work with some of the most amazing talented people I know. In fact, they are the only and exclusive reason as to why yours truly, an English teacher, after all, has been working for an IT firm for over 17 years while loathing technology to bits. No, I am not a techie and nor will I be pursuing a long term career in that field. I am all about the people. For the people. I am a connector. And when you feel that work for the people is now done and dealt with, it’s time to move on. On to the next adventure.
I am incredibly thankful, an equally grateful altogether, for all of the wonderful 17 years that I have spent at IBM. I haven’t got a single regret. There have been highs and lows, I guess pretty much the same as for plenty of you folks out there. I have had some absolutely stunning and beautiful work experiences working in an environment where a crazy idea, executed with lots of passion and brain, can change your life for good. And IBM has been a key enabler of that. The people. It’s what motivates me to come to work every day. Day in, day out. It’s what motivates me to have a smile on my face, to always try to be helpful, empathic, full of energy and passion, keen on both sharing my knowledge openly and learn from others at the same time. I guess that’s when the customer service skills course I did way back in time does pay off eventually.
But at some point, you realise that you start deviating from that people focus into something else. Something that you know, and see, it’s totally not you. Something I know plenty of you folks would be able to relate to, something that drains your energy out of you with no remedy taking away all of that passion and motivation to carry on. To help and care for others. And, that’s right, before it’s too late, you realise it’s the right time to make a move, to re-find your passion, your engagement, your motivation to push forward and, with a bit of courage and some bravery, embrace the unknown: quit your job:
After 17 years at #IBM it’s now time to move into my next adventure. February 3rd is my last working day @IBM #onwards
— Luis Suarez (@elsua) January 23, 2014
That was the tweet I shared across a couple of days later, where I announced to my world that rather unexpected change. Then it all got rather emotional and intense, as you can imagine. The responses both on the Twittersphere, as well as internally, have been truly AMAZING! I have felt, in massive waves, all the love from those who I have cared for and helped dearly over the course of the years. And it hasn’t been easy adjusting to the new reality.
In fact, this is my first blog post writing about it (Other than that tweet). But then you realise that in the world of the Social Web, you are not going away from people, you are just breaking up the firewall, while trying to help all of those folks embrace that notion that networks are *not* organisations. They are porous, they don’t understand, nor comprehend, nor even care!, about what organisation you work for, or which one would pay your bills. Your networks would only care about you and your well-being based on how much you have nurtured and cultivated them over time. Your networks become you. You become your networks. All one. Your one. No-one else’s.
And then you realise that your departure is no longer painful anymore, nor sad, nor shocking. You then realise as well how it is all a big, massive celebration of freedom. You are no longer trapped. The wild duck continues with its journey. It’s just the new reality. Networks are the new swarms. And you are just an integral part of them and whatever physical and virtual barriers they are no longer an issue. They just don’t exist. You are part of that system of networks. And the journey continues. That’s where I am at the moment.
I am pretty sure that plenty of you folks are now wondering what I will be doing next, where will this wild-duck go this time around? What is he going to do with his new freedom? What’s that new adventure he keeps talking about and hinting here and there with somewhat cryptic and obscure hints? Will he continue working in a large corporate environment helping people adapt to that brave new world of becoming a Social / Open Business? Perhaps giving it a go at a startup? Or maybe going solo? Or will he open up this rather lovely lounge bar called Sunset Cafe right where he lives offering delicious cakes and refreshing cocktails? What will he do? What would you do?
The uncertainty is killing us.
Don’t worry. That same uncertainty is going after me as well. It keeps lingering at the back of my mind. And some times it grabs me badly reminding whether I have made the right decision or not. Whether it was all a mistake. Whether I will regret it over time. But then again that inner urge and intuition of letting serendipity do its magic, of bringing back the passion for what you have always believed in, and the excitement of that newly embraced freedom to focus on re-finding your purpose and meaning on what you do, they all do help mitigate some of that uncertainty. Either way, this is the first of a series of blog posts I will be sharing in the next couple of days of what and where to next. For now, a teaser: it’s going to be something completely different to what I have been experiencing over the course of the last 17 years, and therefore a completely new learning experience.
One where I am hoping my hybrid networks (internal and external) would become an integral part of to help us all continue learning along the way on what our purpose and meaning may have been all along…
Let the next adventure begin!
Luis Suarez
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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After yesterday’s blog post, I guess today’s the one everyone has been waiting for. Myself included. For a good number of weeks, I have been having lots of conversations on the side with plenty of people, where I have been hinting what I will be doing next and while, all along, I have been trying to disguise my excitement about the next adventure(s), and what the future may hold from here onwards, it’s now the time for me to unleash what I will be working on from here onwards. A system of me, Luis Suarez, a.k.a. elsua.
Before I go on and explain what I mean with that system of me, please do allow me to share a story over here that would help explain why I am choosing those words carefully in terms of what I will be doing next. You will see how, once again, serendipity has done its magic into setting up the pace of how things will happen from here onwards. It all started with IBM Connect, IBM’s premier conference event around Social Business, that takes place, in January, every year in Orlando, Florida.
This year I was scheduled to speak at three different sessions, including the rather splendid and big hit Pardon the Interruption Social Business Hot Topics (Part Deux) my good friend Louis Richardson kindly hosted again doing a superb piece of work, along with both partners in crime Luis Benitez and Matt Ridings. Alas, as you can imagine, things didn’t work out and, eventually, I couldn’t make it. Matt graciously covered for me though pretty much nailing it! Thanks for that, Matt! Nice work! So, since I couldn’t be there in the end, I turned myself into the Livestream option (along with catching up with it over the various different streams). And BOOM! There it happened.
On Day 2 of the event, on perhaps one of the most inspiring keynote sessions I can remember in years, that I am pretty certain I would be able to cover in upcoming blog posts, there was one keynote speaker that totally blew me away and, judging from the lifestream itself, the live audience, too! Scott Adams (the father of Dilbert) was on stage talking about failure and the critical role it plays in helping you succeed in the long run.
You can watch a replay of the livestream of Scott’s speech over here or hit the Play button on the embedded code below. It would be totally worth it the 30 minutes of your time, I can guarantee you that, to say the least:
Without spoiling it too much, Scott gets to talk about three main key points that I thought I would share across over here, as teasers, to entice you to watch through it in its entirety:
"Goals are for losers
Passion, totally overrated
Luck can be manipulated"
He gets to talk about how goals no longer cut it in today’s constant world of change. Just the sheer complexity of it all makes it almost impossible to cope with them and still make sense. Instead, he talks about trying a system. "Something you do regularly that improves your odds and makes you more valuable (ideally)". A system where you get to build further along a lovely set of complementary skills that would accumulate over the years by putting them into practice on a regular basis so that it will keep improving those odds of becoming successful, regardless of what criteria you may want to use to define success.
He also has got a very interesting and noble approach towards replacing will-power with knowledge, towards replacing that same will-power with habit. And the examples he mentions are true golden gems most folks out there would be able to relate to.
He then gets to talk about how passion is totally overrated. How while it may get you there, that very same passion may as well be the main cause for your many failures over the course of time, and, while not neglecting it, after all, he still thinks it’s important and relevant to be passionate about what you do, he mentioned how it’s probably much more effective to not just focus on your passion, but focus on helping boost your personal energy. Essentially, become physically and mentally more alert instead. WOW! Just brilliant!
Finally, he gets to talk about luck and how it can be manipulated. How people who consider themselves "lucky" have, most probably, a wider field of perception, meaning that they would notice opportunities others wouldn’t notice. And embrace them. Essentially, you get to define and provoke your own luck, based on what you perceive and build further on over the course of time.
His major conclusion? An inspiring, rather thought-provoking and mind-blowing one liner that certainly has stuck with me ever since I heard it a few days back and that, I am sure, will define my life from here onwards and whatever the career path(s) I may get to choose:
"Use systems to boost your odds, passion to get energy, and luck to change the game"
That’s why I am very pleased and rather excited altogether to announce that after 17 years at IBM, working as a Knowledge Manager, Community Builder, Social Business Evangelist and Enabler, it’s now time for me to go independent and embrace that system of me, Luis Suarez, a.k.a. elsua.
Yes, that’s right! After 17 long years working in the largest corporate IT environment there is out there at the moment, and having had a blast all along, it’s now time for me to embrace both the unknown and the uncertain: to become an independent, a free spirit, a solopreneur, a provocateur of sorts, a change agent, a free radical, an outrageous and true optimist hippie 2.0 aiming at wanting to change the world, for the better.
Oh, and I won’t be alone, in case you are wondering…
That was the much needed change that I guess my inner self was looking forward to over the course of the last couple of years, where hint after hint, you start seeing it coming and, in the end, there is nothing else that you can do other than embrace the change and try to make the most out of it; and while I certainly looked into other potential opportunities of working in other large corporate environments, I thought this time around was probably going to be the best timing to go ahead and rediscover myself to find out who I really am, what I really want to do, how I can help others become better at what they do already and, eventually, change the world.
See? The true spirit of that free hippie 2.0 kicking in again.
But "how are you going to do that?" I am pretty sure that’s what’s going on in your head at the moment while you keep reading this article, right? Well, that’s where the system of me idea kicks in. Instead of focusing on a single goal and work really hard towards achieving it, as part of that new adventure of going solo, I am going to try to keep as many options open as I possibly can, and let that focus, purpose and meaning I mentioned earlier on, in another post, decide which one(s) would be a failure I can learn from, move on and stick around with the one(s) that will help me progress further in my life-long learning experience(s) with that new round of complimentary skills.
In a way, you could think about this next stage on my (work) life as an opportunity to rediscover myself, reflect on what I have learned and applied over the course of the last 17 years and see if there would be an opportunity to apply them in a completely different environment from that one of the big corporate world: that is, the freelance economy. A recent article under the suggestive heading of "How Freelancers Are Redefining Success To Be About Value, Not Wealth", pretty much nails it for me on what I feel, rather strongly, is the workplace of the future, if there ever was a brilliant one, that would be it. And, somehow, in whatever form or shape, I quite enjoy both the challenge and the opportunity of being part of it.
Now, I do know, and fully realise, that it’s not going to be an easy ride. I don’t expect it to be. Quite the contrary. It’s going to be full of uncertainty, facing the unknown in most cases, and experiencing plenty of new scenarios that I never thought, in the recent past, I would had the bravery and courage to face, like the prospect of no longer having a secure job or a fixed monthly income at a time when, where I live, in the Canary Islands, Spain, the unemployment rate is over 33% of the total active working population. Yet, somehow, I feel it’s also a good time for me to see if I can put to the test all of those acquired skills over the course of the years and put them to good use as an independent freelancer. I bet it will be quite an interesting self-discovery experience altogether as well, don’t you think?
So, at this point in time, and perhaps to close off this longish article for now, you may be wondering what are going to be the main focus areas I will be working on from here onwards as an independent freelancer, solopreneur or autónomo (Spanish), right? Well, like I mentioned above, and in order to unleash the system of elsua to help increase the odds of opportunity and success, here are some of the areas I will be working on:
Social / Computing Business and Open Business evangelism
Social Business Strategy and Digital Transformation Consultancy
Social Business Enablement and Adoption / Adaptation (Including IBM Connections)
Knowledge Management, Learning and Org. Change Management (Org. Design)
Online Community Building and Facilitation
Digital / Executive Coaching
International public speaking
Freelance writing
English teaching (See? I am still an English teacher with a passion for teaching and learning and that’s not going away any time soon!)
And, finally, Life Without eMail. Of course, I couldn’t let this one slip out, just like that, right? After all, it’s what most people still know me for out there and have been thinking that if I have managed to successfully survive in the largest email driven IT firm in the world over the course of the last 6 years, it’s now time to enter a new phase, a new challenge altogether: live a life without email as an independent freelancer / solopreneur. And see whether I am capable of pulling it off or not, moving all of my interactions into social networking tools. At least, as many as I possibly can, just like I have been doing for the last few years in the corporate world.
I know most of you folks may be thinking that there are perhaps too many different options out there that I will be working on from here onwards and everything and that, maybe, I will be spreading too thin, but all along I have been thinking that this whole new experience is pretty much going to be shaped not only by what I do and learn along the way, but also by how I would be interacting, conversing and learning with my networks across the board. Because, if there is anything that I have learned over the course of the last 15 years that I have been involved with social networking is that you are never going solo. There is an entire network of people who care, who surely know and understand what you are good at, and what not, and, as such, they would become your helping hand and invaluable source of feedback to keep you on track of how you are helping that very same network become successful at what they already do.
After all, we are living in a Network Era and there is no turning point back. And do you know what’s the one single ah-ha moment that I will be enjoying the most from this brave new world of (hyper)connectedness and conversations that I am about to enter from here onwards? Well, that, all along, and over the course of the last 17 years, I have been preparing myself to become a freelancer for life, always nurturing my networks, no matter what.
And I won’t be alone…
Let the next adventure begin! Unleashing the system of we!
Luis Suarez
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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And, finally, the last blog post of the series of entries where I’ve been detailing what I would be doing from here onwards, as I begin my next adventure as an independent chief emergineer. Earlier on in the week I blogged about the why, then the what and now I guess it’s a good time to talk about the with whom, as part of that mantra of "use systems too boost your odds, passion to get energy and luck to change the game". In short, the system of we! That’s why it’s a great pleasure and true honour for me to announce I’m now part, as a charter member, of the Change Agents Worldwide network with a simple and rather clear mission: change the way we work!
That’s right! In a now more than ever hyperconnected, networked and complex systems driven working environment I pretty soon came to the conclusion, as I went solo and independent, that my odds to make a bigger difference out there would have been more notorious by being part of a network of rather talented, passionate, engaged, inspiring and rather thought-provoking knowledge (Web) workers, with whom, if anything, you sense you aren’t anymore the smartest person in the room, the network is.
And being able to tap into that unprecedented brain power to share ideas openly, to learn from one another, to collaborate by sharing your knowledge in a rather open and transparent manner, to innovate, to co-create, to continue walking the talk on redefining the workplace of the future and, for that matter, the future of work, I felt it was just too much of an enticing opportunity to ignore that I haven’t just been capable of getting rid of from my mind over the course of the last few weeks. Of course, without a single doubt, I had to join Change Agents Worldwide (@chagww).
I know, I know. At this point in time I am pretty certain most of you folks out there would be wondering what Change Agents Worldwide are all about, after all, right? Well, here’s one of the elevator pitches we are using I quite enjoy as it describes, pretty nicely, what we are all about:
@chrisheuer @rhappe think of us as a collaborative sharing economy model for consulting services (sans the "firm" structure). cc: @jowyang
— Susan Scrupski (@SusanScrupski) January 14, 2014
Remember when I just mentioned above being part of a network of folks who walk the talk, leading by example, on redefining the workplace of the future? Well, that’d be it, in all of its splendour. Perhaps this other definition may help some more as well. A bit more wordy though, but worth while sharing across:
"We built our network based on the principles driving the evolving Web. We believe in transparency, sharing, collaboration, authenticity, and trust. Operationally, we function as a cooperative. Value is realised by every node in the network. As the network grows, the benefits to our client grow exponentially".
You can probably notice how excited I am for being part of such an amazing network of incredibly knowledgeable and generous people all around. To me, though, the beauty and mind-boggling privilege of joining #CAWW is something bigger, more massive than whatever I could have anticipated for. From here onwards I’m going to be working together AND networking with … friends, in the true sense of the word "friends". That’s right, plenty of the folks from the #CAWW network are people who I already know for over 10 years, way before Social Networking for Business or Social Business were the new buzzwords. The breath and extensive knowledge they all have got around areas like Knowledge Management, Collaboration, Learning, SNA, ONA, Org. Change, Org. Design, Management / Leadership Consultancy, Corporate Communications, Digital Workplace Transformation, Social Computing, Social Business, Social Learning, and a rather long etc. of skills, experiences and knowhow make me feel like my learning curve all of a sudden has gone sky through the roof!
Life(-long learning) in perpetual beta FTW!!
And the excitement gets bigger and bigger, by the minute, when, early next week, I’ll be meeting up about a dozen of them, face to face, in Paris, at the Enterprise 2.0 Summit. Check out the overall agenda for Day One and Day Two (Along with the Masterclass Workshops) to get a quick glimpse of the massive brain share that will be taking place over the course of the next few days with everyone involved in Social Business flocking to what’s, by far, one of the best events in Europe around this very same topic… It’s going to be a fun event, I can tell you!
I bet at this point in time you may be wondering what are the various different names of that lovely global network of Change Agents, right? I tell you, if you have been in the space of Social Business and Social Networking for a good while you probably know already vast majority of them. But, as an additional teaser, allow me to share over here first a couple of testimonials from themselves about their own experiences of being a member of the CAWW network. Let’s start with my good friend Harold Jarche:
"Change Agents Worldwide is a new type of consultancy, which functions as a transparent cooperative. It includes solo change agents (like me) and enterprise change agents who are trying to bring about change in their respective workplaces. This is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done."
How about the always inspiring Kevin Jones:
"Imagine a company without managers or employees but a ton of leadership. One that has a physical address only because, by law, it needs one while it uses the world as its playground. Where the status quo does not exist. Nor does a hierarchy or a vacation policy. Where teams who work together may have never met, but their collective ideas and expertise melt together to create the most innovative solutions to business’ most vexing problems. We have recruited the best minds in a mere matter of a few months. Their experience is vast. The collective knowledge and wisdom frightening."
Or, perhaps, these few words from the only and only Marcia Conner:
"Without a doubt the smartest, most insightful, on-the-ball group of people I have ever worked with-and by ‘working with’ I mean ‘learning from, and at a distance no less’ because most everything any one of them says or writes or does is nourishing to my soul. Together and individually we’re all committed to creating a better world, where organizations can have dramatically better outcomes because they value the capabilities of people. We’re just getting started, but it’s a long time in the making, so many of us working on our own on this for years, dreaming of finding people who we can work on this with together … because it’s time!"
I could go on sharing some more additional testimonials (You could read them all over here in this link, if you would want to), but I guess you are all dying to know who the entire CAWW network of members are, right? So, here we go, then. Without much further ado, and in no particular order, this is the network of people who have made it possible, for me, the system of we!:
Susan Scrupski
Jon Husband
Christoph
Ernst Decsey
Patti Anklam
Marcia Conner
Kevin Jones
Harold Jarche
Lois Kelly
Sharon Richardson
Ayelet Baron
John Stepper
Thierry de Baillon
Carrie Basham Young
Peter Vander Auwera
Jane McConnell
Clark Quinn
Catherine Shinners
Charles Jennings
Jim Worth
Ian Thorpe
Harald Schirmer
Simon Terry
Bruce Galinsky
Danny DeGrave
Rob Caldera
Dennis Pearce
Bryce Williams
Eric Ziegler
CheeChin Liew
Frederic Chauvin
Jonathan Anthony
Dom Burch
Rainer Gimbel
Chris Carpenter
Josh Dormont
Celine Schillinger
Heidi de Wolf
Alvaro Caballero
Richard Martin
Kari Pearlson
Paul Andersen
There is a Twitter List out there already currently being curated by Celine herself, if you would want to start following what we are all up to. After all, one of our key main areas of joint work is, eventually, working out loud and I am sure I will have plenty of opportunities to share with you folks over here what we have been up to lately, including the publishing of an upcoming eBook under this rather suggestive heading: "Changing the World of Work. One Human at a Time".
And you know what is really cool about Change Agents Worldwide? Well, that it is not a closed network, so you, too, could join us! And start walking the talk today, actively participating on what it is like being at the forefront of the future of work: The Socially Integrated "Enterprise".
Let The Next Adventure Begin … Welcome to Change Agents WorldWide! (#CAWW)
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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It’s been a month since I last posted a blog entry over here and I am sure plenty of you folks out there may be wondering what I have been up to and everything, right? After all, leaving IBM after 17 years of dedicated work on topics I am very passionate about can definitely have a certain emotional toll that perhaps would need for some time to go by before moving into greener pastures. Well, that’s exactly what I have been doing in the last few weeks: learn, unlearn, relearn, and continue to help change the world of work. One human at a time.
Right after I announced I was joining Change Agents Worldwide, a lot of things have happened, as I am sure you would be able to guess, including my first business trip as an independent freelancer to the Enterprise 2.0 Summit event in Paris, meeting up some pretty amazing people (Old good friends and plenty of new ones!), celebrating my birthday shortly afterwards (@elsua v4.2 upload fully complete now!), and then upon my return back home I decided to go for a break, a detox break. One where I would have the opportunity to spend quality time offline, unlearning from over the last 17 years of big corporate work / life and start pondering what I would be doing next, including executing the system of me.
That break away from everything (highly recommend, by the way, if you are just about to embark on a similar journey) was just wonderful and so much needed I didn’t even realise about it till I eventually came back last week and got things started with my new business. Yes, as you can see, even on my writing I’m still coming to terms with embracing that new language and narrative of being an independent freelancer embarking on a new and exciting adventure. I know that time will eventually help out its fairer bit with the readjusment and everything, so I guess I will just let it play along. And wait. Patiently.
Interestingly enough, and over the course of that quiet period from the Social Web, I eventually spent plenty of time talking to people in my close networks about the massive change and what it could well mean for yours truly as I move forward into an uncertain, yet, exciting brave new world. And it was remarkable to notice how plenty of those good friends suggested how I may need between 4 months, up to two years!, for that transition to complete and to shake it all off. Whoah! I am not too sure I am ready for that. So I decided to kick things off, instead, and last week Monday was my first official day in the new job. And if there is anything that I have learned, and that I had a hunch for from way before about it becoming my new reality over the course of the years, was the fact that, whether you like it or not, you are the product of your networks and your networks are the product of you. So you may need to buckle up and start acting accordingly.
As simple as that. And right after that realisation I had that strong, big ah-ha moment, while talking to plenty of folks in my network (And many more to come, I am sure!, since I can only fit so many voice / video conversations on a given day!) that I may be successful (or not) as a freelancer on the topics that I am truly passionate about, but the odds increase tremendously when as part of that journey it all becomes a shared success, where one now embarks oneself on that determination to make your networks successful just as much (if not more!) along the way. Why? Well, because if you ever manage to make your network(s) successful, there is a great chance that you would be as well.
And to that extent last week was just incredible! The first couple of potential customer prospects came along around Social Business Adoption & Enablement. I am currently working this week on putting together the proposals for each of them hoping they will get accepted and we are off to some great work coming together. The usual catch up with my close networks brought up some pretty inspiring and thought provoking insights I am hoping to be able to blog about over here in its due time. One of them in particular has changed completely how I view my new work life and that one of others as I keep challenging them to think about that newly acquired insight that I will be blogging about shortly, since it does have a direct effect on my day to day work routines.
I resurfaced as well back from the dead quiet into the social streams and it’s been quite a surprising and reenergising experience altogether diving into the social networks while not thinking anymore there is a firewall out there! As a trivia of sorts, last week, as an example, I spent about a day and a half on Twitter alone, where I know that in my previous work life it would have been a whole lot less! And it was wonderful being capable of catching up with people’s lives and work from a far distance, but yet feel so loosely bounded. The engagement has been stunning and, of course, serendipity brought its magic into new heights resulting in having plenty of those same conversations not only about exercises of both clarity and work out loud, but also on finding ways of helping each other continue to grow further along. And that, of course, includes Change Agents Worldwide as well in the mix. Just brilliant!
But not only that. I also had the opportunity to launch the new elsua with its corresponding about.me link ready to go:
Ohhh, and so it begins! One month after I quit IBM, new work, new life, new avatar! The new #elsua is born! #socbiz #openbiz
— Luis Suarez (@elsua) March 3, 2014
With a new logo, which eventually became my Twitter avatar while I am already working my way towards putting together a Web site with a brilliant designer I know and whom I would be introducing you all to him once we are ready for launch! (Yes, I am going to keep the suspense for a little while longer… He is that good! hehe)
But there have been some initial challenges as well, for sure. And some pretty good ones, too! Like, for instance the following one that I tweeted about and that I am still trying to figure out how to best work around it. To name:
Ok, so, why is it so difficult to rewrite your online bio/profile on social spaces out there? Struggling more than I thought I would Grrr
— Luis Suarez (@elsua) March 4, 2014
Ha! Who would have thought that after having worked at the largest IT firm in the world for all of those years, doing what I am really passionate about all along around KM, Social Computing, CommunityBuilding, Learning, Enterprise 2.0, Social Business, Open Business, etc., I would struggle this much now to put it all in writing to share it out there with folks. Writing your own biography or profile is not easy, perhaps it wasn’t meant to be in the first place, despite the couple of rather helpful links available out there to guide you on how you could get it done easily.
I mean, it’s been 7 years since I last updated my LinkedIn bio profile (Yes, I know, I know, so much overdue altogether!). It’s been well over a year that I last updated my bio in Google Plus, Slideshare, Flickr, Tumblr, amongst several other different social spaces. The About page, for instance, on my blog (Supposedly, the most frequently visited page from *any* blog, according to some studies) hasn’t been touched for a good couple of years (Even my profile picture will no longer show up!). Goodness! What a mess! Who would have thought having a good relevant bio that talks about your skills, experiences and know-how would be this difficult to put together and then share across, right?
Well, here’s when your network(s) will come to the rescue for you and help you out where you may need it the most! Right when I was conversing about this existentialist challenge on Twitter about updating your own biography in terms of one’s own digital bio footprint my good friend Esteban Kolsky shared this tidbit:
@elsua dude, dont overthink it - i have not revised mine since day one; your work is more important than your profile - write, not a profile
— Esteban Kolsky (@ekolsky) March 5, 2014
WOW! Right there it just hit me. And big time! Right there, indeed, I realised how most folks from my network do not necessarily know me because of my brilliant profile and extended biography, but more because of what I have done over the course of the years around the main themes I mentioned above already, and, perhaps, specially, around Social / Open Business. That’s probably where I should continue to focus on from here onwards, i.e. write about my / our joint work, instead of procrastinating away, day in day out, trying to figure out what to put together for one’s biography. The bio should be a collection of the work you have done over time and that you may well have documented, more or less, through your own Internet blog or whatever other social networking tool of your choice. Anything else is just a bit silly, don’t you think? I mean, it’s been 5 years since the last time that I updated my CV! Yes, 5 years! And no-one ever asked me to keep it up to date. There was work to be done, instead.
But what happens when you need to put something together for those people who may not know you just yet? What would you tell them? How would you describe yourself to them to give them a quick glimpse of what you are about without sounding too much like an elevator pitch (Topic that, by the way, I will be talking about plenty more shortly!)? Well, I gave that one a bit of thought and I eventually put together the following short bio:
"Luis Suarez is a Chief Emergineer, People Enabler and Charter Member of Change Agents Worldwide. A well seasoned Social / Open Business evangelist and 2.0 practitioner with over 15 years of experience on knowledge management, collaboration, learning, online communities and social networking for business, and has been living, for the last 6 years, a corporate world without email challenging the status quo of how knowledge workers collaborate and share their knowledge by promoting openness, transparency, trust, sustainable growth, engagement, connectedness and, overall, smart work. He currently blogs over at elsua.net and can be contacted over in Twitter at @elsua, Google Plus or LinkedIn"
And, somehow, it’s sticking along. For how long? I am not too sure, I guess it will be one of those projects on perpetual beta, but I do know for the time being it’s helping me focus not so much on putting together multiple bios for multiple different sites and get the job done effectively while I keep working along on other, perhaps more important, items. Like writing, or creating the new wave of all things #elsua.
Either way, over the course of the next few days, I will be updating all of the various different online bio profiles to include that text or something very similar, while I ramp up efforts for the Web site launch, which will mark the official kick-off of my new work life as an independent freelancer. Oh, and one more thing, since a long time ago I embraced both the working out loud mantra and the various different Open Business principles, I am also hoping to continue blogging over here from now onwards on a more regular basis detailing what it is like this whole new adventure. More than anything else, because I suspect that your learning is going to be my learning. And that’s a good thing, I suppose, don’t you think?
Let’s do it!
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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A few weeks ago I put together the attached article for CMSWire where I tried to reflect on what I feel is the number #1 challenge for today’s corporations in terms of embracing a much more open, transparent, knowledge sharing culture through the emergence of social technologies behind the firewall. Indeed, Human Resources is right in the eye of the hurricane in terms of trying to figure out whether it stands, that is, whether it would want to continue sustaining a rather sick, corrupted and disturbing system of mismanaging resources commanded by senior management or whether it would finally want to transform itself into what it should have been in the first place: (facilitating) Human Relationships.
"Here we are, 2014 and still wondering what the future of collaboration is — as if we didn’t know already.
Despite all efforts to trump it or get rid of it altogether in favour of other noble concepts like cooperation, the hard truth is that collaboration has always been here. And it will continue to be here for many years to come. It’s a human trait. It’s our capability of getting work done together. Effectively.
So why is it that even today we are still questioning its inherent value within the business world? Is it because of technology? Or certain business processes? Maybe it’s the people after all? In reality, it’s none of these. It’s because of Human Resources and its inability to get it right by empowering knowledge workers to excel at what they already do: collaborate sharing their knowledge more openly and transparently.
We human beings cannot deny helping others when in need. It’s in our genes. It’s part of our DNA, always has been. Yet, in a business environment, knowledge workers typically keep hoarding and protecting their own knowledge as an opportunity to not relinquish their own power (i.e., that very same knowledge), thinking that the less knowledge they share, the more indispensable they become.
But it’s not really all that. It’s because all along, knowledge workers have been encouraged to compete with one another versus helping, caring or collaborating with one another. It’s easier to manage individuals than to facilitate communities and/or networks working together towards a common set of objectives. And that changes the entire game, because when both technology and business processes are no longer a barrier, there is still a bigger hurdle: incentives.
An End to Unhealthy Competition
That, to me, is the biggest challenge of the future of collaboration. And HR is at the forefront of determining whether collaboration will keep flourishing with the emergence of social technologies or whether it will bury it for good. I am not saying that to be an effective collaborator you need to be incentivized. I am saying that for collaboration to be effective within the workplace HR needs to fast forward into the 21st century and understand that the only effect of recognizing the performance of the individual versus the group is to evoke unhealthy competition.
We have had that for decades. And it’s probably the main reason why we are still questioning collaboration today and its inherent value. Yet we all understand we can’t get work done anymore by ourselves. We will always need the help and support of others, and this is where political games, managing up, bullying or even extortion (to a certain degree), amongst several other issues, keep playing a key role in terms of how and why we do not collaborate as effectively as we could and should. And because it’s happening inside the firewall, the vast majority of knowledge workers don’t notice. Or care. HR is at a critical crossroads in terms of figuring out how it’s going to transform itself to recognize people for doing their work collaboratively. And while that takes place there is an even greater pressure out there that’s going to help accelerate that shift: your customers.
A Challenge, An Opportunity
With the emergence of social networking tools the good old concept of the firewall is becoming thinner and more porous than ever, because more and more customers are demanding (and rightly so!) to participate actively on the collaboration AND co-creation process with other knowledge workers. And all of that corporate kabuki around internal politics, the constant stabbing between teams, the always awkward hoarding of one’s knowledge are now becoming — at long last — a thing of the past.
Why? Because it’s all exposed beyond the limits of the firewall not only to their clients and business partners, but, more importantly, to their potential competitors. And eventually knowledge workers understand that in order for them to be more successful to meet and address their customers’ needs, open knowledge sharing and collaboration is a must. No longer a nice-thing-to-have but an imperative to getting work done.
It’s that massive tidal wave of co-creation with your customers and business partners in the external world that’s demolishing HR’s stronghold position in terms of how they evoke bad behaviours that, if anything, keep slowing businesses down. It’s no longer the IT department, or sales, or marketing, but HR that needs to be at the forefront of the Social Business transformation journey. HR needs to understand that collaboration is at the epicenter of this journey and this requires a new method and business principles, perhaps a new business ethos, of how evaluation of overall performance and business outcomes would be delivered and recognized by those networks of true hard working professionals.
An interesting emerging (or worrying) trend — for HR especially — is that if it fails to inspire a work ethos of "How can I help you today?" (versus the good old standby "What do you want?"), knowledge workers will start looking for opportunities to move on to greener pastures, the ones where they can focus on providing business value to their customers rather than fighting an obsolete, corrupted system, sponsored by HR, that fosters unhealthy competition that takes focus away from what our goals and mission should be in the first place: delighting our clients with not just better products, but better conversations, too!
It’s a fascinating challenge for HR to embrace. While everyone else keeps watching out for how social technologies and business processes can help collaboration flourish and move forward from its current impasse, I will focus on what I feel is the future of collaboration itself: the tremendous transformation that Human Resources needs to go through to become, once and for all, Human Relationships, because that’s where collaboration begins …
The people."
As usual, the comments have been absolutely a delightful and rather thought-provoking read and worth while going through them (if you haven’t done so just yet). One of them in particular, caught my attention to highlight an issue that perhaps has gone by unnoticed for far too long. The comment was shared by Mike Kennedy and it reads as follows:
"It’s not HR that’s the problem - they’re implementers, like IT. It’s the LOBs that consolidate power and make it hard to collaborate and share knowledge. Irrespective of function, the culture needs to change first or collaboration will never work regardless of process and technology. Its always been and forever will be about the people."
Right there, Mike, perhaps without not knowing, nor realising about it, may have highlighted what’s the main issue why HR still behaves as HR = Human Resources (20th century) vs. Human Relationships (21st century) and why they seem to be perceived as always coming late to the party around the Social Business Transformation Journey. I thought though it’s perhaps a good time to bring up something that has been in my mind for over the course of the last 2 to 3 years in terms of thinking further along why the adaptation to Social Business has been perceived relatively slow at times, or either inefficient or ineffective.
It’s a culture issue. Yes, I know what you are all thinking about… it’s always a culture issue, isn’t it? It’s the perfect scapegoat altogether. Blame it always on the culture, since it’s the most difficult one to quantify, embrace and live through. But hang on for a minute, what would happen if that culture issue would be just championed by a single group? A group that has always been rather comforting in terms of supporting, sponsoring and "getting out of the way" when helping knowledge (Web) workers adjust to the new reality of social collaboration? The whole game changes, doesn’t it?
Mike’s comments reminded me of a recent interview I did for the smart folks organising the Enterprise 2.0 Summit in Paris where I reflected on the following question posted across: "What are the biggest challenges the projects are facing at the moment?" This was my answer:
"While I know that this may sound as a cliché, throughout my over 15 years of experience with social networking for business, I have always believed it’s all down to a single aspect: corporate culture. And in this case from one particular group: Management / Leadership. They are starting to become, if not already, the main obstacle towards the realisation of the full social business transformation, because the traditional hierarchy and status quo of how things get done at work *do* certainly understand and comprehend what social networks can do for business, yet, they neglect not only supporting and sponsoring the effort, but also their active involvement in the process, mainly because they think the moment they do, they would lose their power, i.e. overall control of the information to make business decisions. Management needs to understand that this is no longer about command and control, managing your employee workforce to make the decisions for them, but it’s about how you lead them, as a servant leader, to make proper business decisions with the information freely available through networks by providing proper counselling and support vs. becoming the main obstacle. The rather high rates of actively disengaged employees would certainly confirm that challenge as the most critical one for the successful adoption of the social business philosophy and mantras."
That’s why, as we move forward into 2014, I am starting to strongly believe it may well be a good time to begin upping the game in terms of the so-called involvement and true leadership from (senior) management in helping facilitate the adaptation to Social Business and social networking tools for that matter, both inside and outside of the firewall. I am sure time and time again most of you folks working in both Adoption & Enablement of Social Business keep being confronted with the one of the main show stoppers from practitioners telling you that they totally get it, but their (senior) management don’t and therefore need to be educated to get them on board. Otherwise the whole effort stagnates or ends up on a complete stop.
Really? In 2014? Still? I mean, 20 years after the first instances of both blogs and wikis becoming available on the Web and we still need to justify the inability for (senior) management to get on board leading by example on their own social business transformation (even as a personal journey), arguing that they just don’t get it and therefore need to be coached, mentored and educated on the topic? I am sorry, but things don’t work out like that anymore. Their time is running out and pretty quick, if not already!
You see?, as a (senior) manager / executive, who is leading whatever the business and has been doing that for a while, We are going to start questioning your skills and ability to both manage and lead your firm if you are not leading by example on helping your business transform into becoming a successful social / open business. Oh, and please, don’t use the excuse of ghost writing. It lacks authenticity, uniqueness, engagement and honesty.
We don’t want to talk to your hand. We want you to finally understand and embrace the power of open, transparent, engaging conversations through social networking tools, where knowledge flows, both inside and outside of the firewall, with your employees, your customers and business partners (Oh, and don’t forget about your competitors!), and where you get to sense and feel the pulse of your organisation and the ecosystem around it in terms of what’s happening, and what is not! happening, so you can act together accordingly helping solve plenty of the potential business problems you may well have, like a bleeding and rather discouraging percentage (13%) of actively engaged employees, which on its own would probably be a good enough reason to start considering whether social networking tools could help improve the way they collaborate and share their knowledge out in the open. With, or without you.
There is a great chance that both social and open business would eventually help you and your company address those poignant business issues and pain points, like re-engaging your knowledge workforce or retaining your talent, as they continue to flock massively away on to greener pastures, and, eventually, get back on track. Remember that this is not about you. It’s never been about you. This is mostly about the kind of (business) world (and society) you would want to leave behind when you are long gone not just for your children, but for your children’s children. Your legacy.
But at the same time, it’s also probably a good opportunity now for you to stop thinking that HR should continue to be at your service vs. that one of serving the employees you have hired as hard working professionals in the first place. You know, the ones you took the trouble to court and entice over months and months of multiple interviews offering whatever perks to then be hired and join the company because they were, at one point, incredibly passionate, knowledgeable and truly committed to the mission of wanting to change the world for a better place. Through your business.
Something went wrong along the way though and I am starting to believe that it’s got to do more with your ability to put HR to your service vs. the service of the knowledge (Web) workers currently employed by your firm and, that, eventually, is the current business problem (senior) management would need to start addressing AND fixing pretty soon, because at the current pace we are going we may have run out of time already. Remember, only 13% of your total employee workforce is actively engaged at work. That’s a piece of data that you probably shouldn’t ignore for much longer anymore.
Please, please, don’t get us to question your management and leadership skills by neglecting nor embracing social networking for business. Instead, join us, show us the way, lead by example, walk the talk, start challenging the status quo that got you there in the first place and look behind to those who are continuing to follow you through thick and thin and help them understand how if they would want to see the future of collaboration shine through, both inside and outside of the firewall, thanks to social networks, you would need to become the new leading shining stars. With them. For them.
After all, the future of work (not just collaboration) is the future of Leadership. And it’s up to all of us to define it, live through it and make the most out of it:
"Work is a human task. Leadership is the work of mobilising others to action. Leadership is how we help people to realise their human potential. Much of our network and collaboration technology is just an infrastructure for the work and leadership required. The network can magnify the culture of the organisation, but we need the right leadership models for managers to realise the potential of a network era of work".
Luis Suarez
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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Today is a special day for yours truly. A very special day, actually. And I am not saying that because I know how perhaps half of the world (if not the whole world already!) may well be enjoying the various different celebrations of St. Patrick’s Day. So, if you are celebrating it, Happy St. Patrick’s Day nonetheless! Hope you are all having a good time with your loved ones, family and friends. The reason why I am very joyous and rather happy today though is because it’s exactly 10 years ago today that I decided to reboot my life, restart with a clean slate, and make a move to Gran Canaria, where I might find a new home and a new life altogether. That’s right, March 17th, 2004, I took a flight from The Netherlands (Rotterdam, to be more precise) to Gran Canaria to start a new life and 10 years later only thing I can say is that I’m rather privileged and grateful for having found it and for still going strong.
There are no regrets. None whatsoever. In fact, all along, I have always felt it was probably the best decision I have ever made in my life, next perhaps to the one I have made 10 years later when, just recently, a bit over a month ago, I decided to make a move from IBM after 17 years of service in three different countries: The Netherlands, Ireland and Spain. Interestingly enough, I have always felt a rather close connection with Ireland myself, even more so when I spent a year over there in Dublin on an assignment for some project work I did back in the day. There are just so many things that I truly heart from that country, so when I decided I was moving back home from The Netherlands, I knew I would have to pick up a special date. One that I would remember forever with plenty of fond memories all around. And that date chosen is St. Patrick’s Day.
Throughout the whole day I’ve been having lots of really good friends congratulating me and wishing me well for my birthday. I guess I have been a little bit of a naughty boy, because it’s actually not my birthday today. It was already in February (Another fellow Aquarian, I know, hehe), so I lied on the Web :-)
On most social networking tools out there where I keep getting asked about my date of birth for my profile I never put my real one, since with it and a couple of other pieces of data, it’s relatively easy to impersonate someone. I mostly put the year I was born next to March 17th, perhaps more than anything else, because when I came over here it all felt like I was being re-born again, so what a better tribute one could pay to such a special date than to celebrate it as if it were your real (Internet) birthday, right?
For all of those folks who have been sending along their kind and best wishes I would want to take this opportunity to thank each and everyone of you for making this day even more special. For helping me get a reminder of what it was like moving over here, to Gran Canaria, to begin everything again from scratch. 10 years later, I am only now just getting started, although it feels like I have been living over here forever. It’s not there just yet. It’s the second longest place I have ever lived in, apart from my family place, back in mainland Spain (León). So it does feel like I have been here for a long long time.
And, of course, it was time to celebrate such milestone, don’t you think? Well, that’s exactly what I have been doing whole weekend long, including today!, of course by spending most of the time visiting one of my favourite places on the whole island: Puerto de Mogán, to just be reminded, once again, why I moved over here 10 years ago:
Those of you who may have visited Puerto de Mogán at some point in time would know, and probably agree, what a stunning place that little fishermen’s village is to not only just walk out and about, but also to enjoy some stunning scenery that can be, if anything, rather breath taking:
But not only that. Little Venice, as it is very well known for, has got a lot more to offer, like rather long walks along the harbour enjoying spring in full bloom in almost every single corner of the village making it a true pleasure for your eyes and your sense of smell to be taken away while the rest of the senses are just getting started to experience beauty and charm in equal doses:
And, finally, the last stroll along the beach that acts as a clear reminder as to why I felt in love with Gran Canaria 10 years ago and why, 10 years later, it is just as strong as ever! Yes, it probably doesn’t get any better than this:
I don’t know how much longer I may be living in Gran Canaria. Only time would know for sure, perhaps different various circumstances as well, I guess. At this point in time, I am taking each year as another gracious gift that I have been given without asking for anything in return and, as such, the only thing that I have got left is to write down this blog post as a token of immense gratitude for having Gran Canaria make me feel right at home in paradise. Carpe diem, as some of you may be thinking about at this very moment. For me, it’s a sincere Thanks! for changing my life back 10 years ago and for continuing to do so today.
March 17th, 2014! Happy St. Patrick’s Day everyone and here’s to many many more years in paradise to come further along! And, remember, if you ever come over to Gran Canaria, get in touch. I would love to share with you all plenty of the hidden, golden gems this gorgeous island has got to offer to every single explorer.
Me, included!
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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You may have noticed how over the course of the last few days I haven’t had much of a chance to blog over here. And it is not because things may well be so incredibly hectic that I wouldn’t have enough time for it. Quite the opposite, actually. I am continually looking at the prospect of writing away, as, you know, there is always time for blogging, right? In my 11 years of blogging itself I don’t think I have ever experienced the good well known writer’s block when putting together the next article. I have always felt it’s just a matter of whether you have got something interesting, relevant and valuable to share across for others to keep improving with their additional commentary and eventually have a really good conversation on a given topic as a result of it. And today’s musing, while it’s been in my mind for over a week now, is pondering what is a blog without comments, after all? Is it still a blog? Or, on the other hand, just a regular Web site that you dip in your toes for a minute or two and then move on? Should blogs have comments turned off by default and still be called a blog? What do you think?
The main reason why I am reflecting on this topic of whether a blog is still a blog without comments enabled is because over the course of the last few days (nearly a week now!) elsua.net has been under an attack of spam comments that I have never seen in the 11 years that I have been blogging away. So vicious that I eventually had to turn comments off, because even Akismet couldn’t handle the load. And they are still disabled. And it hurts. Tremendously. More than anything else because I feel like I have just killed off the conversation.
This is not the first time that I get hit by spam comments. In fact, till recently, Akismet was telling me it caught over 4 million of them since October 2005 when I started this Internet blog (two years after my Intranet corporate one came alive). However, this is the first time that it’s taking me so long to turn on comments and bring back the conversation. And the issues are still there, which is the main reason why I haven’t been blogging in the last week, because I kept thinking what’s the point of writing over here, if other people can’t read AND comment on the blog, right? (If they so wish, that is…)
Yes, I know plenty of people out there would still view blogging (despite the 20 years that have gone by since the first weblog came out) as a publishing platform where people just show off. Of course, they do. They show off constantly, but not necessarily their selves, but, most importantly, their ideas or deeper thoughts on those topics they are truly passionate about and that they would want to share with others to start off a conversation. That’s where comments kick in.
Yes, I know plenty of people out there think that blogging, in some way, is a kind of therapy and I would probably have to agree with that sentiment, as that is, some times, the kind of effect that I get when I sit down and start writing myself. Like in this case, for instance, this article I am putting together, where, out of sheer frustration about that spam comment attack, I am using it as an opportunity to flush it out, get it out of my system and carry on, hoping that at some point things would go back to normal.
Yes, I know as well plenty of people have been writing over the course of time about the multiple various benefits of blogging and how to get things started with your own, whether for personal or business interests, but perhaps one of my favourite quotes that would keep justifying for me the argument as to why a blog is still incredibly powerful is the one that, just recently, Dave Winer put together under the heading Why Blog?:
"The mission of blogging is to empower all of us to go directly to each other with our expertise. So if you know something as well as anyone else, or you learn something or know something that should be shared, then you should share it on your blog" [Emphasis mine]
And, once again, here I am finding myself debating what’s the point of having and maintaining a blog if you cannot keep the comments open and available to everyone who may want to share their ¢2. Rather frustrating altogether. Then you remember the beautifully crafted articles like David Weinberger’s "What blogging was" or Tim Kastelle’s "You Should Start a Blog Right Now" and you realise that you just need to build on further on your patience levels and wait for the attack to go by to then turn comments back on and you will be fine. Back in business.
Well, that’s essentially what I will be doing. I will keep hanging in there and see if the spam comments attack will eventually go away so that I can get back on track. After all, blogging is still lots of good fun! And I miss it. Terribly. So I suppose I will just keep blogging away from here onwards imagining the wonderful conversations I could have had with you folks, but that they may need to wait for a little bit longer. So, please bear with me while we get over this spam storm. Hopefully, it won’t be too long before we get back to normal …
Interestingly enough, and moving on into another topic that I would want to briefly touch base on, somewhat related, but perhaps worth of a separate blog post on its own to dig in further on it, a few of you commented, when I mentioned this issue through Twitter, and other social networking tools, that I should perhaps outsource the commenting system rather into Disqus or even Google Plus and move on forward with things.
That certainly was a very interesting suggestion that I have been contemplating as well for a good while, even before this spam comment attack and all along I haven’t been convinced it would be the best option out there. In fact, it raises a number of different questions and concerns with yours truly in terms of where you host your (long term) content. Allow me to explain it perhaps with a metaphor I have been working my way through over the course of time, that I originally crafted for discerning the differences of publishing content in your blog versus elsewhere, i.e. other social networking tools.
Imagine your blog is your home. That special space that you keep coming back to over and over again, because, you know, it’s your own online space on the Social Web. The place where you belong, where your thoughts are entertained in ways you couldn’t possibly even imagine by sharing them freely and openly with others, so that, over time, conversations develop, open knowledge sharing goes back and forth and trust builds up naturally, as folks have got an opportunity to visit your home, feel comfortable, learn about you and what you are passionate about and develop a relationship over the course of time through multiple interactions and overall good old participation in the back and forth dialogue.
Now, imagine you decide to go to someone else’s home and live there permanently. Like LinkedIn (with its recently open-to-everyone publishing platform), Medium (Blogging for the 9%), Tumblr, Google Plus, Blogger, WordPress.com, amongst several other options. How would you feel if, at one point, you are no longer welcome at their homes, or, even worse, how would you feel if those homes just disappear overnight without an opportunity for you to leave the party on time (with your content) to event share it elsewhere with others? I guess you know where I am heading, right?
John Battelle described it beautifully in a recent LinkedIn article under the rather suggestive and thought provoking heading of "LinkedIn Is Now a Publishing Platform. Awesome. But First, Get Your Own Site", where he confirms with this brilliant quote why I am myself not ready just yet to outsource my home for someone else’s:
"From now on I’m going on record as a passionate advocate of posting to your own site first, then posting to LinkedIn (or any other place, such as Medium).
Why? Well, it comes down to owning your own domain. Building out a professional profile on LinkedIn certainly makes sense, and bolstering that cv with intelligent pieces of writing is also a great idea. But if you’re going to take the time to create content, you should also take the time to create a home for that content that is yours and yours alone. WordPress makes it drop dead easy to start a site. Take my advice, and go do it. Given the trendlines of digital publishing, where more and more large platforms are profiting from, and controlling, the works of individuals, I can’t stress enough: Put your taproot in the independent web."
And that’s essentially what I will be doing from here onwards. Focus plenty more on building a beautiful home that everyone else out there on the (Social) Web can enjoy, if they so wish to drop by and pay a visit, and where I can help facilitate the space without hijacking the conversation just for the sake of thriving on attention. I don’t need it. At least, I don’t think I need it. What I do need though, for sure, is for the conversation to take place, openly, publicly, and available to others, because that’s how we, you and me, can keep up with our ongoing, constant learning paths.
For now, though, and while we wait for the spam comment attack to fade away, I guess this blog is under construction, currently being refurbished, if you wish, just like any home out there would do every so often, while we wait to turn on the comments once again. And bring back the conversation to life.
I just can’t wait for that to happen!
[Thanks ever so much everyone for the continued patience while enduring this painful experience and for all of the wonderful support offered thus far. It’s greatly appreciated. As always]
Written by Luis Suarez
Chief Emergineer, People Enabler and Charter Member of Change Agents Worldwide and a well seasoned Social / Open Business evangelist and 2.0 practitioner with over 15 years of experience on knowledge management, collaboration, learning, online communities and social networking for business, and has been living, since February 2008, a (work) life without email challenging the status quo of how knowledge workers collaborate and share their knowledge by promoting openness, transparency, trust, sustainable growth, engagement, connectedness and overall smart work. He can also be contacted over in Twitter at @elsua, Google Plus or LinkedIn.
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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A little while ago Courtney Hunt, from the talented Denovati Group, reached out to me through Twitter, and then LinkedIn, to ask me whether I would like to contribute to a book project they are working on to go and celebrate the World Wide Web’s Coming of Age, since this year, 2014, we all, collectively, celebrate its 25th anniversary. Yes, I know, I couldn’t just reject such kind, generous and overall wonderful opportunity, as I am sure you would all agree with me on how much we owe Sir Tim Berners-Lee for such life changing invention with a huge impact on each and everyone of us, not just in a work context, but also in our personal lives and our society. I mean, could you possibly imagine a Life Without the WWW today? I know I couldn’t, and that’s why I thought about participating further along to that effort with my humble contribution, as a token of immense gratitude for a lifetime transformation journey from, once being a technophobe, back in the day, into, nowadays, truly loving the enablement power of the Web that’s helping us regain our very own essence: our humanity.
What you will find attached below, since it is already now publicly available at the Denovati Group Web site, is the book chapter that I submitted where I reflected on my own overall experiences and interactions with the World Wide Web from over the course of the last 17 years that I have been actively making the most out of it, day in day out. It hasn’t been an easy task to do, more than anything else, because there have been so many anecdotes, stories, life changing experiences and good overall transformation all around that I eventually decided to just focus on what I feel is perhaps the most profound impact that the World Wide Web has had in yours truly over the course of the last 15 years. Of course, I am talking about the Social Web and I am sure, as you continue to read further along, that you would probably be envisioning what single experience I picked up to reflect further on that would describe that shift from hating technology / computing (back in my high school years) to absolutely loving the WWW for what has done not just for me as a knowledge (Web) worker, but also for everyone else, for that matter.
The title of the article / book chapter is "The Humanity of the Web: Reflections of a Social Computing Evangelist" and you would be able to find it as well over here. However, since it has been out already for a good few days I thought I would also take the liberty to reproduce it over in this blog as an opportunity for me to reflect and continue to celebrate perhaps one of the most profound and of deep impact inventions in the history of the human race on this planet. Most probably, at the very same level as the invention of the Printing Press, if not even more significant.
Thus, without much further ado, here’s the article, on its entirety, reproduced below:
"There was a time when I didn’t quite like technology. Back in my high school years, computing was one of the subjects that I kept struggling with time and time again. Eventually I gave up on it. You could say I was a bit of a technophobe. I moved on to a career in humanities instead. Fast forward to 2014 and today I wouldn’t be able to get by without the World Wide Web. What happened then? Well, transformation is what happened. The Internet changed my life 17 years ago, and my relationship with it is still going strong.
On January 20th, 1997, I started working for the largest IT firm in the world, IBM. From the very beginning, at the infancy of the World Wide Web, I realised that perhaps my high school experiences with computing didn’t provide the best foundation for my relationship with technology, and maybe I needed to move forward and restart with a clean slate. That’s when the transformation journey commenced.
As time went by, I started to get more and more heavily involved with technology. It all began for me with customer service - first the mainframe, then PCs, then ultimately the Internet. It was in 2000, when I was exposed for the first time to something called "wikis," that I had that aha moment, realising how the Web - the Social Web that was then only just getting started - would change us all for good, whether in our personal or work lives. There would be no turning back.
That was the time when I realised the key, paramount role that technology and the Web would play in helping us collaborate and share our knowledge much more effectively in the workplace. It was that time as well when I realised that, if anything, the main purpose for the Web was to help us connect, build relationships, collaborate more effectively and eventually do our jobs better. The Web as an enabler - a very powerful enabler, reflecting a fundamental shift in terms of how we would get our work done, how critical remote, virtual collaboration would become over the course of time. How hoarding and protecting your own knowledge would be very limited in the long run. And, instead, how sharing it openly and transparently, through the (Social) Web, would give us an opportunity to change how the business world works - and for that matter, society as a whole.
During those early years, as I got more heavily involved with wikis, profile aggregators, blogs, social bookmarks, file sharing, podcasting, tagging, messaging, and various other key elements from the so-called Web 2.0, I continued to nurture the excitement of how technology would have a much more significant impact than anything we may have witnessed over the course of the last few centuries. And so I became a Social Computing Evangelist.
It’s not an easy task to help people understand how they can benefit from the Web, especially all the various social networking tools, but I have learned over the course of time that the job of a social computing evangelist becomes a whole lot easier when you practice what you preach. That’s essentially when people will start noticing the potential impact of the Web, when they can see it working in real day-to-day work interactions not just for the benefit of a few, but for everyone. That’s why, after years of evangelising about the enabling capabilities of the Social Web, I decided to take things to the next level and make it an integral part of my work and personal lives.
Email has been with us for over 40 years, and most people would probably tell you they couldn’t live without it. It’s become so integral to how we share information, stay in touch, get work done, etc. that to imagine a world without email would be probably more of a nightmare than anything else. Well, that’s exactly what I did - I not only imagined a world without email, I lived in it!
In February 2008, after 8 years of evangelising about the power of social networking, both in a work and life context, I decided it was a good time to put my actions where my words were. To help demonstrate what the Social Web was capable of, I decided to tell the whole world that I would no longer use email in a corporate environment to get work done and collaborate with my peers. It was pretty much like that already in my personal life, where the vast majority of my interactions happened through the Web, so I figured I might as well give it a try at work and see how it would play out.
Many of my colleagues thought I was crazy. You know, "How are you going to survive in a large corporate environment without using email?" they would say. "There is a great chance that you would end up getting fired if you continue pursuing that unrealistic idea," they added. Yet I was convinced more than ever that the move would open the door to a new reality of sharing, caring, and helping one another, which is essentially what the Social Web has been enabling all along. And as stubborn as I am, I decided to continue pulling it off to see where it would take me.
Initially, plenty of people thought that I just wanted to kill email, ban it for good, get rid of it, annihilate it from the corporate workplace. I must confess that back then I too had those thoughts. However, things didn’t work out that way. Throughout all of those years of living a "Life Without Email" I realised that I didn’t want to kill the tool, or the system. I just wanted to improve the way we work together, as a team, as a network, as a community. And that’s when it all turned into helping people understand how this movement I founded over 6 years ago had then a single premise: open up to a new world of interactions, of connections, of serendipitous knowledge discoveries that, sooner or later, would affect the way we work and eventually become the new norm: an interconnected, hypernetworked (business) world.
The Web is a wonderful thing, especially the Social Web. We owe a great deal to Sir Tim Berners-Lee for helping change our lives forever. Indeed, all of these social media capabilities have helped us generate that conscious collective knowledge of wanting to do wonderful things, of repurposing and creating a new meaning for what we do with our daily lives: connectedness. It’s developed an ability to regenerate our empathy by caring and helping one another that we humans can’t just deny, neglect or ignore. We have been born with an innate urge to help each other when in need. It’s in our genes. Part of our DNA, our social fabric.
And that’s what makes the Web so special. It’s got that ability to help us humanise ourselves, to remind us all tof our ability to connect, share and build relationships with others no matter where they may be in this world. And that’s exactly the journey I started over 17 years ago, a journey that has proved how an initial dislike of technology (from my high school years) can turn itself into an unprecedented love of technology. The Web is helping us regain our very own sense of humanity: that of belonging to the group, our tribe. The one with which we can make the world a better place. One human at a time. Not just for us, or our children, but for our children’s children.
That’s the legacy the Web will be leaving behind. That’s our legacy: leave this world a better place than we found it. The Internet is us, we are the Internet. And all of that, without using a single email but through the power of the Connected, Social Web.
Hello, my name is Luis Suarez, a.k.a. @elsua. I am one of the billions of netizens out there… Are we connected yet?"
Happy anniversary, our very dear World Wide Web! May you keep flourishing for many, many decades to come!
We don’t need no regulation.We don’t need no thought controlNo dark sarcasm in the networkGovernment: Leave our net aloneHey! Government! Leave our net alone!All in all it’s just another brick in the wall.All in all you’re just another brick in the wall
Written by Luis Suarez
Chief Emergineer, People Enabler and Charter Member of Change Agents Worldwide and a well seasoned Social / Open Business evangelist and 2.0 practitioner with over 15 years of experience on knowledge management, collaboration, learning, online communities and social networking for business, and has been living, since February 2008, a (work) life without email challenging the status quo of how knowledge workers collaborate and share their knowledge by promoting openness, transparency, trust, sustainable growth, engagement, connectedness and overall smart work. He can also be contacted over in Twitter at @elsua, Google Plus or LinkedIn.
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:56am</span>
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