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If a couple of days ago I was talking about job satisfaction, about happiness at work, that is, Arbejdsglæde, I think I am now ready to take things into the next level and declare, out loud and clear, how we may be running through that particular point in time where it may well be a good thing now to come to terms with the fact that you, too, will fail to have a great career. Get over it. Move on. Shocking, don’t you think? Well, what would you do about it? Keep trying? Really hard? Or give up on it altogether and be at the mercy of a world of mediocrity?
That’s pretty much the wonderfully inspiring proposition from Professor Larry Smith, at University of Waterloo in Canada, that he presented at a TEDx UW Talk event back in 2011 and which, funny enough, seems to be making the rounds out there on the Social Web at the moment, two years later. Specially, after this particularly inspiring Forbes article interview, where he talked extensively about his speech and what he actually meant with it. Quite a thought provoking read, just as much as the TEDx event with some rather witty and smart quotes, like this one:
"Find and use your passion and you’ll have a great career. Don’t do it, you won’t. It’s as simple as that. People don’t look for their passion because they haven’t tasted it. If you’ve never tasted what it’s like to get up in the morning and be pleased to go to work, you don’t know what you’re missing"
Or this other one, which pretty much nails it for me at this point in time for my own career:
"Get out doors. Do it all. Talk to as many different people as you can. Read as much different stuff as you can. Go out and see things—industrial tours, museums, walk on the street and look at what you see. Plug yourself into the whole array of human experiences. Don’t do one of them. Do all of them. And if you do, how can you not find something that you can’t stop thinking about? Read things outside of a narrow band of books, talk to people outside of a narrow band of a few friends"
Yes, indeed, curiosity can be such a wonderful thing! But even more, curiosity, inspired by serendipity, is just unstoppable. It’s that glue that makes magic happen, specially, on the Social Web. And that’s essentially, in a nutshell, one the main reasons why over 13 years ago I turned into social networks and social networking tools: curiosity, serendipity and passion.
Absolutely! That’s the whole point behind the 15 minute long presentation from Prof. Smith, where if there is a single reason out there that would be solely responsible for your failure to have a great career is, amongst several other things, that potential lack of passion in what you do. Followed behind, very closely, but that constant fear of failing, of learning (and wanting to learn even some more!), of trying. You name it. Actually, he *does* that for you enumerating plenty of the several reasons as to why we can’t keep advancing forward in our careers due to that lack of passion.
Interestingly enough, this is not the first time (Nor the last one for that matter, I am sure!) I get to talk about over here, in this blog, about the whole topic around passion, specially, in the Social Era of Open Business. And I am not going to be the only one either talking about the huge impact of bringing in your passion for what you do at work. We have seen how it’s an integral part of what drives social networks (Specifically, for that inner urge of connecting with other passionate believers to share and learn about that common interest). We have seen how it’s going to be one of the major key drivers of the future of work, as my good friend, Ross Dawson, brilliantly blogged about, just recently. We have seen how it transforms people’s lives to levels no other human trait is capable of accomplishing over the course of time. And the list goes on and on and on…
But if there is a particular aspect about it that I really enjoy in terms of how it describes the way I see passion myself, specially, in the context of the Social Web and work, in general, is the brilliant dissertation shared across a little while ago by my good friend John Hagel under the rather suggestive title of "Exploring Passion - what kind of passion do you have?", which he then developed further in a short speech that can be found over here and which culminated on another TEDx event (WestLake) that I thought would be worth while sharing across over here as well in this article. Yes, it’s that good and I just couldn’t help embedding it below as we speak:
John gets to talk about how passion and engagement are not the same thing. He gets to describe four different passions that pretty much drive our interactions. To name:
"Passion of the fan
Passion of the player
Passion of the true believer
Passion of the explorer"
I am sure that at this point in time you are all thinking about what kind of passion do you have and whether that would translate into what you bring to work. Or not. So I will leave you to read all of the various different descriptions for each and everyone of them that he talks about, and I would include over here, in this article, the one that I think is driving most of what I do: the passion of the explorer. And here is why:
"The explorer commits to a domain, usually one that is broadly defined, and is excited about the prospect of making a growing impact in the domain over a long period of time, often a life-time. But here’s a key difference relative to the true believer. The explorer has no idea where they will end up and they have little sense of the long-term path they will pursue. That’s part of their excitement, they get to carve out their own path as they go and they get to be surprised about where it leads"
To then pretty much state, loud and clear, what passion to those explorers really means in terms of how things work for them:
"Explorers also reach out to connect with others. They are constantly seeking new challenges that will test them and help them to make an increasing impact in their domain. As a result, they’re always seeking others who either share their passion or who have some expertise that’s relevant to the challenges they are confronting"
And there you have it… After having watched both inspiring speeches I am starting to think that I might as well fail to have a great career in the long run, after all, but, then again, for as long as that passion of the explorer keeps driving my core beliefs and inspiring my day to day interactions for what I truly believe in the area of Open Business, that is, I know I may be experiencing moments of weakness, here and there, where one would be inclined to head out through the easy way. But then again, let’s not forget, we are here for the long journey, for the experience, for embarking on that constant learning curve where you will not know, ever, where you will end up, nor that you would care much about it either. Essentially, you have come to terms with the fact that you are just planting the seeds for a harvest that will be collected afterwards. After you are long gone, but, to you, it’s that kind of sacrifice you are willing to make: because their success will be your success.
And it all starts with passion. Your passion.
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:59am</span>
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I have been a remote knowledge (Web) worker for almost 10 years now (Back in November 2003, when I was still living in The Netherlands) and over the course of time, while I shifted from European based projects into worldwide ones I have been doing plenty of adjusting of work schedules to meet the demands of work and therefore become a night owl of sorts, but at the same time ensuring that work life integration is there, right from the start. It’s been an interesting journey all along and even more so when it has given me the opportunity to live fully key concepts like flexibility and negotiation in a collaborative workplace. Well, it’s now a good time perhaps to take things into the next level and become an early bird, once again.
Indeed, for a good number of years I used to be an early riser, and I mean, a really early one! However, and like I mentioned above, over the course of time, and as I have shifted into more global working schedules, I became more of a night owl, starting work at around noon, my local timezone, and then finish work related items late in the evening, never mind adding up after-work related activities, of course. All in all work life integration has always been a key theme for yours truly, since I have never believed in the so-called work life balance that plenty of people have been talking and writing about for a long time, more than anything else, because I have always believed, and rather strongly, that balance is just a myth. Why? Well, because work always wins.
What I am finding truly fascinating from this journey as a remote knowledge (Web) worker is how time and time again we all get to redefine and redesign our very own work habits and mindset to meet up a new set of behaviours that would allow us reach our business goals: mainly, get work done in both an effective and productive manner through the use of social technologies. You know, the good old mantra I have been talking about over here for a while now around working smarter, not necessarily harder. But what happens when, all of a sudden, everything gets disrupted because you end up finding out it’s becoming harder and harder to keep up with both worlds: internal and external? Is that something that has happened to you all as well?
What I mean with that is simply how ever since I moved into this new role as Lead Social Business Enabler for IBM Connections within the CIO organisation, my external participation on social networking tools has become more and more scarce, not necessarily because of a time issue, or intent, or motivation, or willingness to do it. But more than anything else because both my brain and body seem to have had enough with it all. No, don’t worry, this is not a blog post where I am going to announce I am going to give up on external social networking activities. This is more of an article to reflect how the time that I used to allocate for those external activities needs to shift accordingly to match a new reality: at the end of the day, both my body and my brain are just wonderfully fried.
Why? Well, because I am loving what I am doing. I am having a blast helping my company understand and embrace that new brave world of Social / Open Business. I am enjoying tremendously the huge amount of interactions I have daily helping fellow colleagues adjust their habits and mindset, and eventually adapt to a new set of behaviours, a new wave of interactions to do business, where they themselves become more open, collaborative and transparent on what they do. And it’s that passion that shines through that keeps me going at a rather full throttle pace that some times it’s hard to keep up with. The immediate result? At the end of my work day, I am wonderfully exhausted.
Indeed, it just doesn’t feel like work, this job role is truly aligned with my core values, even if that means that I get to fully challenge each and everyone of them, on a regular basis, in terms of what I have always believed over the course of last 13 years around social networking for business, so, yes, I am very willing to suffer as a passionate method into learning how everything flows around me and those I interact with, understanding fully where the limits may well be in terms of commitment, involvement, engagement and what not. Hopefully, it does get noticed as time moves on realising how pretty much that exhaustion, that fulfilment, that readiness to come back tomorrow for more pretty much drives what I do nowadays.
You could say that I have turned myself from a first thinker (around 2.0 matters) into a powerhouse practitioner in full mode for executing, and walking the talk, on the Social / Open Business mantras and philosophy. Am I enjoying it? Yes, you bet! I surely am! Is it having a price, a toll, on yours truly? Yes, it is! At least, on my external personal, digital brand / footprint. Am I really willing to sacrifice it for the greater good, i.e. helping everyone else get there? Yes, very much so! That was one of the main reasons why I took this new job in the first place! Will it mean that over time I will keep fading away till I pretty much disappear from the Social Web? I just don’t know. I haven’t explored that yet, or the implications of such thought, but I do sense how I am slowly going into oblivion, to the point that I am not too sure anymore I may be able to recover that external social presence anymore to what it used to be. I guess I will have to take that risk and, yes!, I am willing to take it. It’s perhaps all what I have got left, if I would want to grow further along on that learning path of becoming a fully engaged and empowered knowledge Web worker.
The trade-off is huge and rather risky, but quite an adrenaline rush all along. At the same time, I feel though how I am starting to miss those thinking times where you would pause and reflect on what’s happening around you, that is, your own thought leadership, in order to develop some ideas around it and share it across with everyone else to keep improving things for you and, hopefully, for everyone else. Yes, I am starting to miss that thinking time for reflection. Why? Mainly, because as soon as I start my working day at my home office, there is no time for a pause, or a breather. A constant influx of internal social interactions, instant messages, phone calls, videoconferences, meetings, conference calls, *cough* email *cough* , etc. etc. you name it, take over and by the time it’s all done and dealt with both my body and brain are so exhausted that I cannot longer think and reflect properly to interact in a meaningful way out there on the Social Web in conversations where I would want to share my ¢2 and still make sense out of it.
So I just go elsewhere and do other things, typically, what most people would flag as private quality time with your family, friends and relatives. Basically, enjoy the other side of life. Still my external social presence gets to suffer on this one quite a bit, because that time that I had allocated for those external social interactions is now a thing of the past, since it is used for something else now. Still, like I mentioned above, I do miss the thinking times around Social / Open Business, perhaps as an opportunity for yours truly to keep advancing and learning plenty more, since we are just at the tip of the iceberg, right at the beginning, of this fascinating business transformation journey. Thus time to take action then, I suppose: become an early riser!
Indeed, there have been a good and rather extensive, varied number of different articles, blog posts, dissertations, research and what not, that talk about the various different perks of being an early riser. All packed with plenty of helpful, practical and rather relevant hints and tips on how to make it work accordingly. Well, to me, there will be a new one out there that I would be adding into the mix: my own thinking time.
Indeed, that time where you just kick things off with your day, where you just focus on what you would want to do, that may not necessarily be even work related, but that can certainly give you that opportunity to work on something you would want for yourself in terms of your own thought leadership, effectiveness at achieving something or just plainly personal productivity. In my case, an opportunity to pause and reflect on interesting and rather inspiring links I may bump into from my various different social networks or perhaps an opportunity to blog on a more regular basis, shorter pieces, maybe, as I will just be capable of focusing on that particular writing activity without constantly being pulled off in multiple directions.
Somehow I feel rather enticed by the idea of whether I can change my own habits from being a night owl into an early bird. To see whether I can regain that productive time (not related to my internal work) to focus on my external social presence and to whatever the level. Remember, no need to be constantly over-sharing stuff all over the place without thinking the potential purpose and additional for that activity, i.e. your audience and yourself. I can see how some times I may be able to spend the odd hour here and there, perhaps two!, or may be just 30 minutes, or even less, after all, don’t forget that we are all in here for the long run, so the important thing is just to kick things off, learn from that new experience and I guess that with this blog post I have just done that!
So, any other early risers on my external social networks … ?
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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Once again, it’s been nearly a couple of weeks since my last blog post over here on The Perks of Being an Early Riser and I am sure at this point in time folks out there may be thinking that, once more, I have failed to keep up with restoring my social presence as I mentioned on that last article. Far from the truth, I am afraid. Over the last few days I have been doing something that I have been looking forward to for quite some time and that it’s always something that I can never get tired of: Vacation. And this time around a very special kind of holiday, because it’s been a rather disconnected one, too! Not by choice though, although the world works in mysterious ways, so perhaps that was what I needed all along in the first place: a time to strike for "the best opportunity to take a step back, inhale, exhale, think about life, and ask: am I happy?"
Indeed, every year, during the course of the summer I have been enjoying tremendously that pilgrimage back home to see my family in León, Spain, where I was born and raised, and catch up with them for a few days to see what they have been up to. And time and time again, it’s been a fun experience, specially, when this time around you try to explain to your mum what you do for a living and you realise that she has never seen, played, enjoyed the Web. Quite an interesting and thrilling challenge I would encourage you all to go through, if you haven’t just yet!
Even worse when you try to show her what it is like from your laptop and there isn’t any ADSL or wi-fi around. Or you try to show her on your mobile smartphone and tablet through a so-called rather robust 3G network and you see that it fails to keep getting connected to the point of embarrassment. And you eventually give up, because you know that so-called pervasive connectivity isn’t just coming around. Yes, indeed, someone had to say it out loud, I guess, there are parts in this world where broadband and the Internet are just … not … there!
Goodness! I can’t believe that I am writing about this in 2013, where everyone keeps claiming that we are now more connected than ever before in our history through the (Social) Web, where wi-fi and ADSL lines are pervasive enough to make it an enjoyable experience and where, as a last resort, 3G may come to the rescue. Well, not really. Not everywhere as I have been able to experience fully in the last 10 days or so. And this is happening right here, in Spain, not some kind of remote island, in the middle of the ocean, where the 21st century may not have arrived just yet!
See? Disconnected holiday not by choice, but then again perhaps it was better that way, because I had a real blast altogether! And for a good number of reasons, starting off with having an opportunity to do a proper catch-up with family and friends face-to-face and without any smartphone or tablet devices getting on the way. Never mind that wonderful opportunity as well to find plenty of time to pause and reflect wondering about things, in general, whether I have been enjoying work, my personal life, and so forth. You name it. It’s amazing to see how much one gets to think when you do have all of the time of the world without the so-called distractions we are all pretty familiar with. What Ted Leonsis brilliantly described on a recent article under the suggestive heading "Find Time to Reflect".
Anyway, I am not too sure whether I eventually succeeded in explaining to my mum what I do for a living, or not, but I can tell you she was right on when she threw back at me a rather short, sharp question that I guess summarises everything and that it certainly puts things into perspective: "Are you happy, son? (Because that’s what really matters at the end of the day, you know)".
Whoahhh!! Mums are wonderful, aren’t they? They just know us inside out, and without having to say much, to find out really quick everything they would want to know and in just 4 words she was capable of detailing whether I am on the right track or not, and not just in my professional career, but also on a personal level. The intriguing thing is that I failed to utter some words as a response. Instead, I just got a huge smile coming across my entire face that she received warmly with a nod of approval and "That’s all that matters, really, that you are happy with yourself and those around you and that you keep smiling. The world needs that, son".
You can see why I am getting goose bumps all over again as I get to write down those few words of wisdom, right? And she didn’t even need to be aware of what the Internet is or have access to it or for me to explain what I do for work. Some things are just so profound, so touching and mind-blowing altogether, yet so simple and uncomplicated that it’s incredibly difficult to not just feel overwhelmed by that feeling of immense gratitude. She has done all right with all of her children all along throughout all of these years. And me being worried all along about not being connected to the Web to be in the know and everything, when all I needed was just right in front of my face! Right there! How could I possibly miss that?
I guess that’s what I meant earlier on in this post when talking about taking that disconnected holiday to visit my family and to pause and reflect on things, the smallest things, you know, the ones which seem to be the ones that keep driving us towards whatever our goals may well have been all along, but that, for whatever the reason, we may have deviated a bit in our directions and / or intent. I suppose that’s, amongst several other zillion things!, what mums are really good at over the course of time when they keep reminding you what you are here for in this world and everything, helping you focus on what you really need to focus on… those around you who you care for and … yourself.
In finding time to reflect Ted talks about several common steps that would surely help us all towards becoming happy and successful. To quote them briefly:
"Goal-Setting
Communities of Interest
Personal Expression
Gratitude
Empathy and Giving Back
Higher Calling"
It is a rather fascinating and inspiring read all along for sure and I highly recommend going through it, specially, if you are still enjoying some time off and could do with some additional hints & tips on what that thinking time could be like. I can tell you, after the 10 days I have spent back home, with my family, in mainland Spain, there are a couple of them that truly resonate with what I have experienced during that time: personal expression, gratitude and empathy and giving back, understanding fully that all of the above will eventually help me figure out the biggie, that is, the higher calling (Whatever that may well be, whenever … time will tell).
Ether way, you can probably sense from this blog post how after that holiday break my batteries are fully charged, and ready for plenty more to come along! I will be back to work next Monday. That outrageous, heretic, corporate rebel optimist, that hippie 2.0, is back in full throttle and interestingly enough with a new focus (I told you, that thinking time was going to have its toll as well! hehe) that will start unfolding itself from next week onwards, when as an early riser back into the social grid, will start unleashing his personal expression. But for now, I thought I would share over here a couple of photos I had the chance to take as well of the town where I grew up back in the day…
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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Earlier on this month, my good friend, Euan Semple wrote a short blog post on the topic of how tough it is to put together that initial first blog entry, if you are new to blogging, and even more so if you are an executive. It’s just like the whole world is watching you for that first article and you just want to do things right. You certainly don’t want to look like a fool, never mind that feeling of being ridiculed by your peers if things don’t work out. You just can’t afford to go through that and that’s where most of your reluctance to blogging comes from nowadays. You know how it goes, the longer you leave it, the stronger the pressure on you and when you, finally, decide to get things started with your own blogging you realise it’s not going to be as easy as you thought it would have been, but will it be worth it? Well, for the sake of bravery, authenticity, honesty and openness, yes, it surely will. Even for you as a CEO.
Blogging is coming back, in case you may not have noticed. Even for senior executives it’s becoming one of the most empowering opportunities to engage in an open, direct dialogue with your audience(s) about whatever the subject matter you may decide to write about. The thing is nowadays most executives feel like blogging is something that their communications & PR teams should be doing for them. After all, it’s just another publishing platform, right? Well, that may well not be the case, perhaps. Euan defined it as a "slippery slope" and I couldn’t have agreed more with him. To quote: "First they help you, then they start to write the posts for you, then you get busy or bored, and the next thing you know it is not your blog but someone else’s".
That’s probably one of the best descriptions of why I have never believed in ghost writing myself either over the course of the last 10 years that I have been blogging already. It just doesn’t work. And that’s probably one of the main reasons as to why blogging is so tough. It requires lots of energy, hard work and good effort to make it happen and for that you may need more time than just posting a tweet, or a short message on LinkedIn, Google Plus or whatever the other social networking tool. And we all know how tough it is nowadays to make time for your social interactions, even for blogging, in between your ever increasing workloads, right? Where is the balance then?
The balance is on trying to figure out whether you really need a blog or not for yourself. Remember, blogging still is the most powerful key element on the Social Web out there to help you build, sustain, nurture and develop your own personal (digital) brand. So should you, as a CEO, or a senior executive, for that matter, start blogging? Most probably.
The good thing is that those folks who may decide to jump into the blogging bandwagon do have it relatively easy in terms of the huge amount of resources, helpful how-to articles, pragmatic blog posts, lessons learned, hints and tips, productivity hacks, numerous user guides on blogging that surely help address the potential technological barriers, even for guest blogging. Even more so The Next Web has put together a stunning article where they have detailed "The 15 Best Blogging and Publishing Platforms on the Internet Today. […]".
So there are plenty of choices and helpful support / resources out there, no doubt. Why is it so tough to get things going with your own blog then? Well, I think Euan pretty much nails it with this particular quote which pretty much summarises some really good and practical advice:
"Be brave, say what you really think, say it in your own words. And I mean your own words - the way you would talk to a friend. Not falsely informal nor nervously official. Your real voice, the real you. Surprisingly this is what makes it so damn hard. We are often not usually our real selves at work. Often we have forgotten how to speak normally! It feels raw, you feel vulnerable, it an’t natural. But it is. It is the most natural and effective way to truly communicate with someone. To make a real connection. If you can remember how to do it, and write like you mean it, then things can only get easier and real magic starts to happen." [Emphasis mine]
Indeed, at the end of the day, it’s all about a couple of things, really. It’s about whether you, as the blogger, may be able to find both your own blogging voice and your own blogging style, no matter how high you may well be in the organisation. And stick around with both of them. Being afraid or fearful about what others, including your peers!, may say about your own blogging style / voice is not going to help much. In fact, it will manage to keep you in your cave for a good while, so that you, too, can conform with their own inability to leap forward and get their own blogging going. That’s where Euan’s commentary on bravery is so accurate. We just need to be braver out there and share more of what we know and what we are good at and what we would be able to keep writing on and on and on for years as if it were still the first blog post.
Yes, absolutely!, blogging, eventually, is all about sharing your passion about that subject matter. About making it contagious for others. About being open, transparent, trustworthy enough to comfortably share your thoughts out there in the open, understanding that they may be incomplete, imperfect, awkward, at times, perhaps, but they are still your thoughts, your passion, your blogging voice and style coming together. Now, I am pretty sure we don’t have an issue with finding our passion, do we? I think we all know pretty well what it is that drives us not just at work, but also in our personal lives.
I think we all know how we can, once again, become more authentic, transparent, honest, open, engaged, more our selves, really, on the Social Web out there while we interact with others. We just need to bring it back and don’t take ourselves too seriously. Let’s not forget the play factor, please. Will your peers continue to make fun of you and ridicule you? Most probably, since that’s how they would want to keep hiding themselves and fight their own uncomfortable circumstances by deviating the attention elsewhere. Should you care about it? Definitely not. Remember, after all, you have got a passion hidden inside wanting to burst out and be shared with the rest of the world. Yes, that’s the moment you know you are now ready to start your own blog.
Yes, we know, we have been waiting for you all along. Don’t worry, the waters are lovely.
Welcome to the Internet Blogosphere!
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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One of the really interesting things in the world of social networking is how every now and then you bump into a specific resource, an online video clip, a blog post, a mainstream news article, a dissertation or whatever else, that is just so thought-provoking and rather mind-boggling in challenging your own notion, experiences, know-how, skills and expertise on the topic of social networks that surely makes you think about your own experiences twice, to the point where it makes you pause and think, really well, whether you are doing it right or not (and whatever that means with "doing it right"). Gary Hamel calls it "changing the way we change". I call it growing-up, although my notion of growing-up is a completely different kind of growing-up than the one Euan Semple blogged about just recently as well. Indeed, welcome to the disturbing world of Loneliness!
Euan, in a rather inspirational short blog post, puts together all of his hopes around the Social Web (and our societies, for that matter) on those people who "are brave enough to be naive, foolish, enthusiastic, and open - because maybe that is how real grown ups should be?". I would put my hopes on those, too, although I would also include those who are always open to exercising plenty of critical thinking, in a constructive manner, of course, but always willing to challenge the status quo to help us move forward, to progress further, to grow, to keep learning, to understand how we should strive for avoiding becoming a commodity and thrive in the new Creativity Economy (Yes, another economy to add into the mix) as empowered knowledge (Web) workers.
And then you bump into absolutely stunning video clips like the one put together by Shimi Cohen on the Innovation of Loneliness (Vimeo link, if interested) that starts off with a rather evocative and refreshing question that I doubt most of us out there on social networks have ever even dared to ask ourselves: "What is the connection between Social Networks and Being Lonely?"
I am not going to spoil the contents of the video for you. Not even going to give you a teaser or two, like I typically do to entice you all to go and watch through it. This time is different. This time I am too shocked to even muse about what I thought about some of the key messages coming through after I watched it. It’s a little bit over 4 minutes long, and it’s one of those wonderfully troubling videos that would not leave you indifferent. On the contrary.
It will help you question, and big time!, not only your own notions of what social networks are all about, but the role we all play in them. I can tell you that after I watched it I just couldn’t utter a single trend of thought that would be meaningful enough to share across other than "WOW!! Is this really where we are heading with our very own social networking experiences out there on the Social Web? Please tell me it isn’t. Please tell me we are aiming higher, bigger, better, because otherwise I know we are going to be in trouble, in deep trouble altogether". If not, judge for yourselves on what I mean and watch through the video clip itself below. Let me know what you think in the comments. Yes, I know, I’m, too, still coming to terms with it myself on how brilliantly poignant it is altogether:
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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One of the things that I got to appreciate quite a bit during the course of the summer vacation I took earlier on this month was having the opportunity for doing plenty of reflective thinking and one of the recurring themes that came up over and over again was that one of Leadership and how the role leadership itself is being transformed, in a now more complex than ever (business) world, thanks to the significant impact of digital technologies. Those of you who have been reading this blog for a while would remember how much of a big fan I am of concepts like Servant Leadership, but there is one type out there that’s been there for a while now and which I am finding rather inspiring in terms of describing the emergence of a different kind of leader: Situational Leadership® (Paul Hersey).
Inspired by Kathy Sierra (Who by the way is now back into the Social Web as serious pony with some stunning blogging coming along as well) I put together, what today, still remains as one of the most popular blog entries over here in this blog: Social Business - Where Bosses and Managers Become Servant Leaders, where I reflected on the changing role of management into leadership in today’s complex world. Fast forward to 2013 and that assessment is probably even now more accurate than ever. I am not sure what you folks would feel about it, but I am starting to think we are witnessing perhaps one the most profound, deep and impactful crisis in Leadership in our entire human history.
If you look into the world today, not just the business world, by the way, but the world in general, you would see how there is a massive crisis in terms of both Management and Leadership. Look around you and see where we are with today’s financial econoclypse, the various different unjustifiable war conflicts, the abundance of corruption and fraud (All the way to the top spheres and across the board!), lack of morals and ethics, the so-called NSA protocol, you name it. If anything, you would probably be able to say that we don’t have much of a world leadership going on at the moment. Quite the contrary. I’m starting to think that we got stuck in that 20th century model of tailorism / management (The Hierarchy) in a world that has clearly demonstrated it cannot longer by managed. It never was. If anything, it can only be facilitated and lead accordingly (The Wirearchy).
Steve Denning all along has been talking about how the business world needs to make that leap of faith and push forward for that transformation of today’s workplace with Radical Management. According to him, we are nowadays experiencing the Golden Age of Management. To me, this is bigger. Much bigger. We are probably witnessing, in the flesh, the perfect storm of how Management is going to transition into Leadership provoked, more than anything else, by that massive disruption of knowledge stocks no longer cutting it and instead transitioning into knowledge flows in order to survive into the 21st century. The scarcity of information for better decision making that used to be in the hands of the few is now transitioning into that massive free flow of information and knowledge that’s helping inspire a new generation of leaders: situational leaders®.
Interestingly enough, situational leadership is not a new concept. It’s been with us for 30 / 40 years already and I am finding it rather intriguing how it’s now making the rounds 30 years later, and well into the 21st century, to describe not only the role of the leader, but also the role of the follower(s). In case you may not be familiar with the concept, here’s a short description of what it is like, taken out from Wikipedia:
"The fundamental underpinning of the situational leadership theory is that there is no single "best" style of leadership. Effective leadership is task-relevant, and the most successful leaders are those that adapt their leadership style to the maturity ("the capacity to set high but attainable goals, willingness and ability to take responsibility for the task, and relevant education and/or experience of an individual or a group for the task") of the individual or group they are attempting to lead or influence. Effective leadership varies, not only with the person or group that is being influenced, but it also depends on the task, job or function that needs to be accomplished"
I am pretty sure that after you have read that excerpt the first thought that may have come to your mind would probably have been this one: "Oh, yes, I, too, can certainly be a situational leader (at times)". In fact, you may as well have been all along a few times without not noticing, right? Whereas if you think about Management the whole equation changes quite a bit. All of us can certainly be situational leaders at some point in time, in a specific context and scenario, but if I were to ask you whether you could be a manager the answer would probably vary. Naturally.
That’s why I am finding all of these conversations around Leadership in today’s interconnected, hyperconnected, smarter world than ever, through digital technologies, more fascinating than anything else. Specially, from the perspective of how every single person out there seems to have an opinion about what leadership should be really all about. So, to that extent, while I was going through that thinking time, I decided that from here onwards I am going to start talking over here, in this blog, about some of my favourite reflections around leadership, that others may have shared across already, and its key paramount role in today’s complex (business) world that I have bumped into over the course of time.
Essentially, what I will try to aim at is to eventually hint, perhaps, a new kind of Leadership. That one that would thrive in an Open Business world. Yes, indeed, you know where I am heading. Just like I have made the transition, earlier in the year, from Social Business into Open Business, from here onwards I will move along with a follow-up transition from Leadership into Open Leadership, where I will try to decipher and reflect, every now and then, how both Servant Leadership and Situational Leadership fit in together in terms of how we need to keep pushing, by challenging the status quo, the traditional hierarchy, understanding that while there may well still be a role for traditional (senior / executive) management out there in today’s corporate environment, we may have run out of steam with it altogether, because as Don Tapscott quoted a while ago: "Business can’t succeed in a world that’s failing". And we are failing pretty badly right now.
And talking about Don himself, I thought I would go ahead and share over here a short video interview he did recently around "A New Model of Leadership" where he doesn’t quote situational leadership per se, but he gets to describe it pretty well on what it would look like in today’s business world dominated by the Social Web:
And, finally, I thought I would finish this initial blog post on the topic of Open Leadership pointing out another video clip that I bumped into earlier on this year, and that, although a couple of years old already, it provides a very good entry point in terms of what would be the main differences between Managers and Leaders. The video was put together by Scott Williams and lasts for a bit over 5 minutes. It’s totally worth it and I can certainly recommend you go through it to understand how and where the shift needs to start happening, if not already, as we move onwards and transition into a brave new world of uncertainty, perseverance, resilience, coherence and, finally, complexity. Essentially, a more human world:
Luis Suarez
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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It’s rather interesting to ponder how, over the course of years, us, consumers, have been asking traditional industries to move on with the times and enter the 21st century (of the Digital Era), so that they could embrace and apply different business models, than those they have been operating under over the course of last few decades, to make themselves profitable again, in order to meet, at the same time, their potential new reality: a smarter, interconnected, mobile, always-on consumer force.
Of particular importance and relevance is the massive fight the Entertainment Industry has been putting together all along, where, instead of making that transition, it has consistently made things even more complicated and worse for their main constituents, i.e. us, consumers, to the point where they have tried, repeatedly AND unsuccessfully, to even criminalise both our behaviours and ourselves for something that in most cases is even part of our constitutional rights: that one of sharing our culture with others.
The fact they have never succeeded is perhaps a good indicator of how things may have changed in the last couple of years as they are starting to come to terms with the fact that they no longer control us (they never have) and that, instead, they would be much better off eventually handing over such control towards those who seem to know better not only what we are consuming, but also how, with whom, when, where and for what purpose we are consuming that particular piece of content.
Some times you eventually need to have some trojan mice. People who can disrupt the system from the inside out strongly enough to provoke a stir and continue to challenge the status quo. Specially, if you keep seeing how very little things have changed from the outside after all of this time. Essentially, no matter how many zillions of times people may be telling you about needing to change and adapt with the new times, stubbornly enough, you keep moving your own way ignoring those wise words of wisdom. Till it might be just too late.
Well, Kevin Spacey is the trojan mice of the Entertainment Industry. A few days back, he gave one of the most inspiring, noteworthy, and refreshing speeches (for the keynote James MacTaggart Memorial Lecture at the Edinburgh Television Festival) that I can remember in a long while. So much so that it was one of those rather mind-blowing dissertations that you would probably watch this year in terms of taking upside down an entire industry that kept refusing to move on with the times and that, eventually, will need to give in and relinquish control to that group they wanted to the least… their audiences. At the risk losing them, for good, otherwise.
Now, as usual, I am not going to spoil the contents of the nearly 5 minute long highlights that have been shared on this YouTube video clip about Spacey’s speech, I would rather encourage you all to take a look, watch it through in its entirety and then make the switch into a pure corporate environment and you will see how scarily accurate it is in terms of seeing that reluctance from various different industries to enter the Era of Open Business, the so-called Connection Economy:
My favourite quote, you may be wondering, right? Well, without any doubt, this one:
"And through this new form of distribution, we have demonstrated that we have learned the lesson the music industry didn’t learn: give people what they want, when they want it, in the form they want it and at a reasonable price and they’ll more likely pay for it rather than steal it."
Or also this other one that I am sure would resonate with those folks who have been following this blog for a while, as we have talked about this very same topic on a rather regular basis over here. To quote:
"[…] It’s all content. It’s just story […] And the audience has spoken. They want stories. They are dying for them. They are rooting for us to give them the right thing. And they will talk about it, binge on it, carry it with them on the bus, and at the hairdresser, force it on their friends, tweet, blog, Facebook, make fan pages, silly gifs, and God knows what else about it. Engage with it with a passion and an intimacy that a blockbuster movie could only dream of. All we have to do is to give it to them".
I guess folks would now understand why I am such a big fan of services like Spotify and, most importantly, I suppose now people would understand as well how change in the (Digital) Era of Open Business, most of the times, doesn’t just necessarily need to come from the outside, i.e. from those outsiders who seem to know better than you what you are doing on a daily basis as part of that business transformation. Some times, it’s just right there, inside, right beside you, watching over your shoulders, …
Thus, do you know who your trojan mice are? Can you find them within your own organisation and empower them to become those catalysts of change, pretty much like Kevin Spacey has done for the Entertainment industry?
In case you haven’t, hurry up. You are running out of time. You may as well start looking around right away, as they may already be disrupting your business, without you not knowing it …
Remember, they are now in control…
Luis Suarez
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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One of the things that I have always enjoyed, and quite a bit, from the Social Web, and the different social networking tools out there, and the main reason why I keep coming back for more, is that no matter how much time may have just gone by, the good content, the golden gems, those pieces of reflection and insight that you know you are going to bump into over time they keep resurfacing time and time again, making the mere presence on social networking tools just worth it on its own. Earlier on this week, I had the opportunity to experience it once more, by bumping into "The Mindset of a Winner". Perhaps one of the best short video clips you will be bumping into this year on the topic of focusing and pursuing your passion(s) through multiple dips.
It’s pretty remarkable that the video clip is a short interview published on January 2008, conducted by Gerhard Gschwandtner from Selling Power, of Seth Godin and how five and a half years later it’s just as fresh, insightful and relevant as ever. In it, Seth, once again, is at his best talking about a whole bunch of different subjects, starting off with spending a few minutes on what I feel is one of the main issues at all levels we have got to deal with in today’s (business) world: mediocrity.
While the interview may have that connotation of just being relevant for sellers, as that’s the primary audience, I can tell you that it’s very much worth while going through it as plenty of Seth’s relevant insights would apply to everyone out there who wants to escape mediocrity on everything they do, whether at work or in their personal lives, with stunning reflections like this one: "The big win is when you refuse to settle for average or mediocre. […] What you do as a sales person is you communicate emotion. But you can’t communicate emotion and trust to someone if they are not listening and the only people who are going to listen to you are the people who are pre-sold on you, because someone told them about what you do and how you do it." Just brilliant, don’t you think? Specially, how it applies to not just everyone out there, but to everything else that we do as well for that matter.
From there onwards, it just gets better. Seth then gets to talk about focusing on what you are good at and forget about all of the different distractions that may well be out there enticing you to go into multiple directions making you lose focus of what you should be working on. He uses the example of his blog, which is just a part of himself, as his own voice out there on the Web. That is, his presence, his digital footprint and personal brand for that matter, in contrast to his light involvement on the various social networking spaces out there. His follow-up insights on experiencing multiple dips to keep moving forward is just rather inspirational on its own. If not, judge for yourselves playing the video clip below:
The interesting thing, for me, while going through the interview itself, is how it reminded me of a superb blog post by the always inspiring Valeria Maltoni under the rather thought provoking title of "Why on Earth Would You Still Bother with Blogging?" where you would find incredibly insightful quotes like this one:
"Providing a frame of reference, composing thoughts in an open forum like a blog, publishing a point of view, are more than merely a way to develop a personal channel for getting the word out on what matters in your world.
Stand for something and work on backing it up over time"
that she then develops further under "Why bother with all the blogs" with perhaps one of the most descriptive, helpful and reflective reasons as to why blogging still matters. To quote:
"They are an opportunity to shape a conversation about topics that matter right now — whatever we call this moment, whether the age of conversation, or real time something, or collaboration, the path to useful is a path to usefulness.
Sticking with topics also allows you to explore ideas and develop new thinking. In most cases it goes beyond that. A blog helps you keep track of what you said about how something would develop. And that is incredibly useful to understand how you got to where you are today"
So perhaps that’s what blogging is after all. An opportunity to experience plenty of dips on multiple topics of interest that you can reflect upon at your own leisure, so that, over time, while you develop your own blogging voice and style, and you keep building on your own digital footprint, you get to understand what your focus area(s) may well be, find those strengths that keep you moving along, and stick around with them, so that at some point in time they become you, you become them, without having to fall back into that world of mediocrity that’s just destroying everything we have ever believed in and built over time.
Yes, I, too, "refuse to settle for average or mediocre". And that’s probably one of the main reasons as well why I keep blogging on a regular basis, i.e. to reflect on these golden gems that one keeps bumping into, but also as an opportunity to share, out there in the open, what my passion(s) are and what drives me to work day in day out. Why? Well, because, amongst several other things, the alternative, that mediocrity, is just too ugly to bear.
Yes, indeed, I refuse to settle for average or mediocre. And you?
Luis Suarez
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Blog
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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You know that summer is almost gone when September comes along in full force, work peaks up again a notch or two, and conference month kicks in. Pretty much like March, after the rather long winter months. I am not sure why, but it’s really interesting to see how both March and September themselves seem to be the busiest times of the year, at least, this year, in terms of public speaking and attending various different conference events over the course of a short couple of weeks. So as I get to prepare myself for the upcoming European World Tour I will be embarking on shortly I just couldn’t help get reminded of the power of changing the world through a rather simple, yet, incredibly inspiring action: the sharing of ideas.
Indeed, late last week I bumped into this short article by Michael Hyatt under the suggestive heading "How Your Next Speech Can Change the World". It’s a couple of years old already (Got to love the Social Web, for that matter, in helping resurface, once again, the true golden gems hidden out there!), but it is totally worth it. It points out to a TEDx East event speech that the one and only, Nancy Duarte, the presentation goddess, put together to help demonstrate how powerful delivering a good presentation can be to excite and inspire your newly found hero: your audience.
In the past, I have been sharing a good number of different articles over here, in this blog, where I have referenced plenty of practical hints & tips on the topic of public speaking. It’s a subject that fascinates me, because there is always room for improvement. There is always something new that you can learn about inspiring others, no matter how seasoned your presentation skills may well be. There is always an opportunity to do better. That’s why, as a public speaker myself, I keep collecting, digesting, reading, learning as much as I can on the whole theme of public speaking, which is why, as of late, I have been enjoying tremendously the good bunch of rather interesting and relevant links on the topic have been shared by folks like my good friend Peter Billingham. Lots of really good stuff in there to keep you busy for a while helping you fine tune your public speaking skills.
I do realise how there are plenty of dos and don’ts for any public speaker, plenty of interesting role models and a whole lot other articles, dissertations, blog posts, various presentations, practical hints & tips, along with lots of know-how, real life, down to earth, experiences in delivering good, pragmatic, stunning speeches, but if I were to highlight and recommend highly a single resource, my new favourite is the one Michael highlighted on that short blog entry from a couple of years ago from Nancy Duarte herself. Why? Well, for multiple various reasons, but perhaps because of this superb quote that I think pretty much resonates with my own experiences with not only the public speaking I have done in the past, but also what I have learned from having attended, witnessed, gotten excited / amazed by the several hundreds of presentations I have had the privilege of experiencing fully over the course of the years. To quote:
"If you communicate an idea in a way that resonates, change will happen"
How empowering and truly inspiring is that quote to highlight how important the sharing of ideas openly out there, through the Social Web as well, perhaps, has been all along? How inspirational can it be that the main obstacle you need to get rid of when promoting your idea(s), your passion(s) is no other than yourself. We all are our very own first obstacle in sharing what drives us, just because we think no-one is going to be interested, nor find it relevant, or because no-one is going to pay much attention, or perhaps because we assume no-one is going to like our very own ideas.
Ether way, if you would want to learn a lot more about the drive behind those ideas, your own ideas, about the empowering inspiration of story, who the real hero is, after all, when delivering a presentation, how critical "meeting with the mentor" may well be, and what’s the shape of a great presentation, eventually, this is a video clip you just can’t miss. Nancy Duarte at her best. Be prepared to be wowed, because you will.
I know for sure it will be totally worth it the 18 minutes that it lasts and I can guarantee you that you will never look at a presentation at a public speaking event the same way.
And that’s a good thing.
Luis Suarez
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:58am</span>
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Earlier on in the week, my good friend, Eric Zigus, put together a rather thought provoking blog post that surely has got me thinking big time about the whole topic of adoption of Social / Open Business and about the different techniques that fellow practitioners get to employ to help other knowledge workers embrace new technologies, whatever those may well be. In Adoption via Peer Pressure? Eric comes forward to suggest that driving adoption through peer pressure, if done properly, could surely help out in the long run. Well, at some point in time in the recent past I may have agreed with him that would be the case, but, if I judge from my own experiences in the last year or two, I am not so sure myself anymore about it. I am thinking we may need to aim bigger, and better, perhaps even more effectively, from driving into inspiring and from adoption into adaptation, if we would want it to be successful.
Over the course of the last couple of years there has been plenty, and rather extensive, literature (along with some pretty interesting and insightful frameworks) shared across all over the place about the whole topic of social networking for business and its wider adoption beyond just the initial wave of early adopters, even behind the firewall with social intranets. We have seen lots of very interesting reflections about its very own adoption as a new kind of digital literacy we all need to start getting comfortable with (to the point where it seems to justify everything to no end, some times even ignoring what matters the most, i.e. business performance); or about its own transformation journey even for managers and leaders (who, if not engaged properly, could surely slow things down tremendously); or about plenty of rather interesting and relevant trends on digital adoption.
Perhaps, even, how social / open business adoption may stink (if done incorrectly); how it may well all be about removing certain roadblocks and plenty of other obstacles, never mind the ever growing list of rather intriguing challenges; how it may well be all about putting people first (technology second); how certain big words like culture, empathy are back into the game (the only game, for that matter, if you look deep enough into it), along with looking into the soft side of things to make it work; how incentivising practitioners may well do it (More on this one later on, I am sure, since it’s been one of my major pet peeves on the topic for a long while now, and I am really glad I am not the only one…); how building it and they will come is no longer going to be good enough at this point in time in order to keep up the momentum making it self-sustainable; how it’s all about perhaps defining a good number of personas to establish some specific roles and responsibilities, to the point where it’s been highlighted how even community managers may be critical for that successful adoption (or rather the opposite); and eventually how social business adoption is a whole lot more organic than what vast majority of people may have thought about all along.
Phew! Social Business Adoption is, indeed, a topic that truly fascinates me to no end, since forever, as you can see from all of the various areas it covers as mentioned above with the different links to plenty, and rather interesting, reads I have gone through over time. And I am pretty sure there are plenty more materials about it out there, all over the place, that I would certainly love to read on more about them, if you care to leave your favourite picks in the comments. I have always felt though it’s right at the heart of the matter in terms of helping businesses provoke their own transformation in order to survive on the Connection Economy of the 21st century, where, as I have mentioned in the recent past, we are transitioning from having lived through the scarcity of knowledge stocks into the abundance of knowledge flows.
But I am no longer certain that (social) peer pressure would eventually help much with those adoption efforts. In fact, lately, I am inclined to think that we may all be much better off if we stop talking about driving adoption and instead we switch over to inspiring adaptation, because that’s eventually what we, social business evangelists, have been doing all along: inspiring / modelling new behaviours, a new mindset, to help fellow knowledge workers adapt to a new way of working by becoming more open, public, transparent, engaged, collaborative, in short, trustworthy, in what we do. And, I am starting to think that peer pressure, if anything, is not going to help much. Rather the opposite. It will re-introduce a behaviour that we are all far too familiar with from previous decades and that we all thought we had left behind for good: (unhealthy) competition.
Over the course of the last few months, specially, since I moved into this new job role as Lead Social Business Enabler, I have come to realise, big time, that adoption is hard, specially, if you move beyond the initial first waves of early adopters and you get a deep touch with reality. Adoption works in mysterious ways. It’s a tough job. It’s an art in need of craftsmanship. You know, acquiring new habits is not an easy thing to do, specially, when your natural inclination is that one of defaulting to what you are used to, what you have been doing over the course of the years, through traditional collaborative tools, whatever those may well be. And on top of that, never mind the massive work pressures most knowledge workers are currently going under, here comes another one: peer pressure, specially, the higher you go into the organisation, that’s preventing those practitioners to experience the main benefits of social networking in a business context. As if they didn’t have enough already!
Fear is a powerful factor that should not be ignored, nor neglected, more than anything else, because it’s the main element that gets added into the mix when embracing peer pressure. Practitioners would always be a bit reluctant to want to enter the digital world, if they would be fearful to try, to play and learn, perhaps even to fail or make mistakes, in case of being ridiculed by that social pressure of their own peers. So what do they do? They switched off, before they even try.
That’s essentially the main reason why I don’t think that peer pressure would help much in our adoption efforts. What you would want to inspire within your organisation is an opportunity to explore, to reflect, to challenge the status quo of how certain things happen at the workplace in order to make things better and improve. You would want to figure out whether you can apply some of your already existing day to day use cases, i.e. your tasks and activities to a new mentality, a new mindset, a new set of behaviours with a not too steep learning curve, so impact of change would still be meaningful. And, as such, I just can’t see how peer pressure could help. I am starting to question whether even healthy peer pressure would help much in the long run, specially, since that innate connotation of competition will be lingering around quite a bit.
Lately, at work, I have got a tendency to attend a whole bunch of meetings, well, not really meetings like these ones, or these other ones, that my good friend Bertrand Duperrin would love to ditch for good (He surely has got my vote, too!), but different gatherings (I am still trying to find a name for them… any suggestions more than welcome, please!) that would be classified as education and enablement sessions, where I spend a good amount of time trying to understand people’s challenges and inhibitors, potential technical issues, business concerns, daily work habits, productivity pain points, use cases they would want to explore further and what not and all along I have noticed how I have shifted the conversations myself away from adoption and into adaptation, because that’s essentially what I am aiming at: helping other knowledge workers adapt to a new way of doing business by opening up and becoming more transparent and engaged to help accelerate their own decision making process to innovate.
And it’s been a fascinating journey all along, because, eventually, the focus is on modelling new behaviours, new ways of interacting, of conversing, of opening up, of helping and caring for one another getting work done, understanding we are all in this journey to provoke our very own transformation, and, certainly, harmful items like competition, knowledge hoarding, corporate politics and bullying, gamification (in whichever form and shape), busyness, extenuating work / peer pressures and whatever else are not very helpful in getting people to adapt to a brave new world: becoming a Socially Integrated Enterprise.
A few months back I wrote about transitioning from Adoption into Adaptation in order to achieve maximum impact to become a successful social / open business. I surely am glad that I am no longer the only one talking, or writing, about it anymore. Fast forward into the end of 2013 and, to me, walking the talk, leading by example, learning by doing, narrating your work, working out loud, challenging the status quo, etc. are plenty of the new mantras that matter in terms of helping inspire such transformation. It’s essentially right at the heart of it, and I am no longer certain that carrying potentially bad habits from the 20th century (like those pressures or harmful items I mentioned above) into today’s business world is going to help us achieve our goals. Let’s leave out all of those different types of (work) pressure(s) and get down to work.
We still have got a lot to achieve and somehow I am starting to sense, rather strongly, that adaptation will be much more effective than adoption. It’s just a matter of adjusting accordingly, because, you know, language matters, after all.
Luis Suarez
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<span class='date ' tip=''><i class='icon-time'></i> Jul 20, 2015 09:57am</span>
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