White Papers & eBooks


Research from Brandon Hall Group found that course-centric learning lacks a connection with business and performance outcomes. While course-centric learning defines much of corporate learning today, this approach cannot keep up with the speed of change, nor can it provide adequate performance support.  Organizations seeking to improve learner engagement to drive performance outcomes must address the following key issues: How do we develop a learning strategy that focuses on the learner? What do learners need from learning programs to be engaged and successful? What must be included in learning programs to ensure an effective experience? Which tools and technologies should organizations leverage as part of the learner experience? 
What does the future of learning bring to the corporate world? What are the challenges and opportunities? Read all about it in our guide to the changing landscape of learning & development. Topics in the eBook include: The global trends affecting L&D including upskilling & reskilling, sustainability and more How education technology can support your strategy for success in a changing world Tips and tricks for top-quality remote training and bright learning outcomes
As a training manager, your time and resources are spent developing others, and your own development is likely to be pushed to the side. But making time for your own development can help improve the effectiveness. In this eBook, you'll learn the skills you need to take your program management to the next level. You'll also learn: Characteristics of top training programs How to conduct a needs assessment to align training needs to organizational goals Tips for conducting data analysis to identify training trends
Few can dispute that the Covid-19 pandemic has revolutionized the workplace. Before the pandemic and according to a Gallup poll conducted in August 2020, the average American worker averaged 2.4 days of a 20-workday month telecommuting; during the pandemic, the average American worker is averaging 5.8 workdays telecommuting (Jones, 2020). One in four U.S. workers now works completely from home. While only 51 percent of Chinese employees work from home, 69 percent of U.S. workers do (Liang, 2020). After the pandemic has been vanquished, many workers will prefer to work at home either full-time or part-time (Courtney, 2020). Employers that offer work from home opportunities will enjoy advantages in attracting and retaining star talent. Download this paper by Dr. William J. Rothwell & Cho Hyun Park to learn their ideas on how to manage and improve on how virtual coaching can provide some effective solutions.
The role of L&D professionals is rapidly changing. Now is the time to evolve. Yesterday, "Agile" development was the exclusive territory of software developers. Today, new tools and resources are making it possible for learning professionals to easily deliver content on demand, in modern formats that are proving to be more effective in eliciting dramatically improved results.  Download this eBook to discover how learners’ expectations of content and delivery have changed, and how you can leverage that change to deliver stronger results to your organization. 
Emerging from the COVID-19 pandemic, many (if not all) companies are hyperfocused on boosting sales. A Google search for "sales enablement" yields millions of results—and a variety of conflicting definitions. Clearly, sales enablement can mean different things to different people. To some, it’s tools, tactics, and training. To others, it’s all about strategy, data, and analytics.  To us, it includes all those things—but it always starts with the story. Like any good book, your sales story should be a page-turner—keeping prospects hooked by engaging, inspiring, and making powerful emotional connections with them. But too often, the stories sales teams tell are fragmented, overly focused on product specs and features, or misaligned with marketing. The right story can make all the difference. And because research suggests that 50% of leads are qualified but not ready to buy, telling that story in the right ways at the right stages of the sales funnel is essential for converting new prospects into loyal customers. But an effective sales story involves more than delivering certain keywords to drive awareness, consideration, and decision as prospects move through the funnel. It should be a holistic, consistent thread that runs through all your communications to prospects—and one that’s laser-focused on the value you offer and the problems you can solve for them. Here are three critical steps to ensure that your sales team is telling a clear and compelling story about what you offer and why people will want to engage with your brand.
Once you have defined the learning need—the Who?, the What?, and the Why?—there are 12 additional considerations when designing virtual classroom experiences. Click Download for the 12-point checklist that will help ensure your success.  (Thanks to LEO Learning for this job aid.)
Teaching as a Design Science Blended learning has traditionally been thought of as a combination of digital and face-to-face learning components. However, as we move towards a greater dependence on technology, the definition of blended learning is changing. An effective blended learning program simply needs to contain a variety of learning elements. These can include virtual or in-person workshops, eLearning modules, learning games, and components that sit outside of all of these, like line manager check-ins and coaching sessions. The work of Professor Diana Laurillard is central to our blended learning design process. In her book 'Teaching As a Design Science1', she discusses how various learning approaches may be supported by technology. We’ve created a blended learning methodology inspired by her work which we use to create blended solutions for a range of clients. This ebook will talk you through the five key elements of effective blended learning design—from understanding how learning works through to the technologies we can use to enhance it. We’ve also included some stories from real projects we’ve worked on to help add some context.
In the past two years, organizations and educational institutions have broken out of the classroom and into the world of digital learning. Discover the lessons they learned and the challenges they encountered on the road to transforming teaching and training for the new normal. Topics in the eBook include: How to boost engagement in distance learning The future of upskilling and reskilling How to build emotional intelligence in your organization Developing relationships digitally How gamification is transforming training 
Onboarding is an opportunity to make a strong impression on your new hires, immerse them in your culture, and set them up for success from day one. But how can you accomplish all of that virtually? Onboarding can be an overwhelming experience in person, and the same is true through a screen. The key is to create an experience with enough structure to keep new hires engaged while also allowing plenty of independent work and break time. In this guide, you'll get tips on putting together an engaging and effective virtual onboarding experience. You'll learn: What you can do in advance for a stress-free first day How to leverage technology without causing screen fatigue Tips for getting employees invested in their own development right away
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