Jessica Lee is the Chief Learning Officer and SVP of Global Talent Development at Marriott, and has been with Marriott since 2012. Her role is critical to Marriott’s commitment to invest in developing our associates so that we can fuel both the performance of the business and that of our talent, enrich lives, and accelerate reinvention for the company. Jessica leads the organization’s global learning COE which delivers against learning and talent development needs for the 800,000 managed and franchised associates around the world who wear a Marriott badge. Her remit also includes Brand Talent which delivers service and culture solutions that help the individual brands in Marriott Bonvoy to each have unique brand identities and fulfill differentiated service propositions. Additionally, her accountabilities include The Ritz-Carlton Leadership Center which has helped thousands of clients to improve customer and employee engagement, innovate their culture, and differentiate themselves.
 
Jessica has more than 20 years of in-the-trenches HR experience that ranges from small companies to the public sector and now Marriott. She has touched nearly every HR function during her career making her a true generalist. Outside of her Marriott life, she continues to build her leadership capabilities serving as a Girl Scouts troop leader and cookie manager (those are real titles!). She is an alum of the University of Washington where she focused her studies on Political Science and Labor Studies.