Patti P. Phillips, Ph.D., and Jack J. Phillips, Ph.D., are CEO and chairman, respectively, of ROI Institute. A researcher and consultant, Patti serves on the UN Institute for Training and Research board of trustees, International Federation of Training and Development Organizations board, The Conference Board Human Capital Advisory Council, and the Institute for Corporate Productivity People Analytics Board. She has written or contributed to more than 50 books describing how individuals can demonstrate the value of their work.

Jack has taught his proprietary ROI Methodology® to more than 50,000 professionals and managers in 70-plus countries. He is a global keynote speaker and has written more than 100 hundred books. He has served as an engineer, trainer, learning manager, HR executive, general manager, president, and college professor.