Employee engagement is at a critical low. According to Gallup, only 31% of U.S. workers are actively engaged*. Because of this, many organizations are struggling to unlock the potential of their workforce in a way that creates high performance and superior sustained results.  

Deskless workers—like retail associates, delivery drivers, food service employees and healthcare staff—keep your business moving. But with limited time, distributed locations and high turnover, they’re often left to figure out how to do their jobs on their own with minimal support. It’s time to change that!  

Every buyer has a unique personality—and the best sales professionals know how to adapt their pitch to match. The DISC Personality Model is a powerful tool that helps salespeople quickly identify a prospect’s decision-making style, communication preferences, and buying behavior. By tailoring your approach, you can build instant rapport, handle objections more effectively, and close more deals.  

Discover how a knowledge base can help you improve various business processes, from employee onboarding to customer service. Follow a simple 5-step guide to develop and maintain an effective KB that meets your specific business needs. It’s an excellent resource for both small companies and large enterprises.

DISC is a powerful tool for understanding human behavior and improving interpersonal communication. In sales, knowing your client’s DISC profile allows you to tailor your approach, build stronger connections, and ultimately close more deals. This guide will help you understand how to identify DISC styles and how to adapt your sales techniques to suit each personality type. Whether you are speaking with a dominant decision-maker, an influential enthusiast, a steady supporter, or a cautious analyzer, DISC provides the insights you need to enhance your communication and sales strategy.

Want to create your own educational chatbot but don't know where to start? Are you working with a limited (or non-existent) budget? AI learning pioneer Margie Meacham follows up on her previous chatbot webinar with this hands-on mini workshop where you'll build a working chatbot in just 30 minutes! Drawing from her decade of experience designing award-winning AI learning solutions for organizations like the United Nations and major corporations, Margie will guide you through the process step by step.  

Strong facilitation and delivery skills are key to building successful relationships with customers and internal teams. But keeping these skills sharp isn’t always straightforward. Coordinating training sessions for busy, dispersed teams can be a logistical headache. The quality of coaching often depends on who’s available and how much time they can commit. And delivering consistent, personalized feedback to large groups can feel like an uphill battle. Could AI offer a solution?  

Can AI-driven coaching help you learn new information? Can it help coach customer service representatives or coach you on instructional design, or public speaking? In this webinar, we’ll explore how AI coaches provide real-time feedback, adaptive learning experiences, and provide anytime/anywhere support right in your pocket or desktop in an action-first format.  

Invested in training but still struggling to close the gap between your top and average performers? The secret isn’t more training—it’s uncovering what your best sellers and marketers do differently and making those behaviors replicable across your team.  

"6 Secrets to Selling and Training Online" is a dynamic and practical course designed to empower professionals with the tools and strategies needed to excel in the virtual marketplace. Whether you're a seasoned trainer, marketer, or entrepreneur, this class will reveal the six essential techniques to effectively sell products and deliver impactful training sessions online. With the rise of remote work and virtual engagement, mastering these skills will not only increase your revenue but also enhance your ability to connect with a global audience, build trust, and deliver high-value content that drives action.  

We’re back with Part Two in our ongoing series on solving the virtual training paradox. In our first webinar, we explored groundbreaking research from Training magazine, Microsoft and Class, informed by the perspectives of 650+ training and L&D professionals about what's effective, what’s challenging, and where virtual training will go next.  

Receiving feedback can be one of the most uncomfortable yet essential parts of professional life. Whether it's a passing comment from a manager or a formal review, feedback often hits harder than expected—sometimes feeling more like criticism than guidance. But why does it sting so much, and how can we navigate it more effectively? Understanding the emotional and neurological impact of feedback is the first step in transforming it from a source of anxiety into a tool for growth.

Elevate your use of AI in learning and development with advanced prompt engineering techniques. This workshop delves into sophisticated methods for crafting precise and effective prompts to ensure accurate and relevant AI-generated responses. Through practical exercises and real-world applications, participants will gain mastery in prompt engineering, empowering them to harness AI's full potential in their instructional design and development processes.   

Discover the latest AI and automation tools and techniques to make professional L&D graphics, slides, and covers. Mike shows you how he quickly turns text, data, and ideas into professional, at-a-glance designs. Also, learn Mike’s three AI truths that impact your job and our industry for years to come.  

In this session, you'll discover how to elevate your eLearning projects using the power of AI-generated voices and audio features in Adobe Captivate. Learn how to integrate realistic AI voices, optimize audio for better learner engagement, and improve accessibility—all without the need for professional voiceover talent.  

Custom simulations are the gold standard for talent development—immersive, relevant, and impactful. But the process of building them doesn't align with real-world demands.  

Today’s learning & development professionals, corporate trainers, or talent development leaders are standing at a crossroads. The role of L&D is shifting—those who fail to evolve risk becoming irrelevant.  

Clients don't lie, they just don't tell the truth especially when it comes to explaining the inter-dynamics of their workforce.  This webinar demonstrates a technique for finding out who peers consider competent, popular, and influential.  It uncovers power cliques, hidden talent, informal leaders, outcasts, and sub-groups. One output of the technique is a graphic that shows who talks to whom, where people get their information, who they trust, and ignore.  The results help you assess the culture and identify influencers.  

This handout equips you with powerful AI prompts and actionable strategies to open new doors and drive sales. With these tools, you’ll develop personalized messages for leads, streamline your outreach, consistently follow up, and nurture meaningful relationships that fuel your business’s growth.

Escape rooms can be more than just fun and games—they are effective tools for creating immersive and engaging learning experiences. By blending problem-solving, teamwork, and storytelling, escape rooms can transform traditional learning into an adventure that promotes critical thinking, collaboration, and deep knowledge retention.  

The rise of artificial intelligence (AI) is reshaping workplaces, sparking both excitement and concern. Will AI enhance your career, or will it leave you behind? The key to thriving in this new era isn’t just about learning AI skills—it’s about understanding what drives you and leveraging it to stay ahead.  

Join Dr. Britt Andreatta as she walks you through insights from award-winning leadership training for healthcare professionals. This science-based program leverages the latest research on healthcare organizations and workplace well-being as defined by the AMA and U.S. Surgeon General.  

In today’s evolving workplace, employee recognition is more important than ever. While salary, benefits, and career growth are key retention factors, a strong culture of appreciation can be the difference between high engagement and high turnover. Download our latest insights on non-cash recognition programs to learn how companies are striking the perfect balance in rewarding employees—beyond just paychecks. Discover strategies to boost morale, retain top talent, and create a workplace where employees feel valued. Why recognition matters in today’s workforce How non-cash rewards drive engagement & loyalty Best practices for impactful employee appreciation Get your free download now and start building a recognition-driven workplace!

Why Incentive Travel Program Sponsors Are Including Non-Sales Workers Incentive travel has long motivated sales teams, with programs like NCR’s 1910 trip for top sellers marking its early use. While traditionally tied to revenue-driven roles, companies now recognize that cash incentives lose effectiveness beyond a certain point. Research shows that travel rewards are highly valued for fostering connections and offering unique experiences. Despite its high cost—averaging $4,900 per person—well-structured programs can pay for themselves by driving revenue. Industries like automotive, finance, pharmaceuticals, and tech continue to invest in these programs to maintain a competitive edge. Download this report to learn how major companies are using Incentive travel in all areas to create greater success.