Experts tell us that learners learn 70% from on-the-job experience, 20% from others and 10% from formal learning. The proposition is that L&D needs to refocus on performance. This means doing less of instructional methods and more on experience-based approaches.

You gotta love a great screen capture/application simulation.  But what about the bad ones? Getting amazing application simulations isn't always as easy as you might think. What are the essentials to the creation of a slick, smooth and effective application capture training? How much of it can be automated and what should you do to ensure that your application capture projects are the best they can be.

Have you heard? The latest buzz in employee training is turning the traditional classroom teaching structure on its head.

The retail apocalypse has wreaked industry-wide havoc. Gymboree, Payless ShoeSource, Diesel and Forever 21 are just a handful of companies that went bankrupt this year. Evidently, retailers are facing unique challenges in today’s volatile business world. Brand loyalty has become a thing of the past, while industry trends seem to shift by the day. Keeping up with the pace of change can feel next to impossible. What can explain this widespread disruption? Can companies in other industries learn from the retail predicament to avoid the same fate?

Having a great onboarding program is essential to any organization. Imagine if every new hire came to work excited and ready to contribute! Your learning and development team plays a big part in making sure new hires feel welcome and prepared.

Employee engagement levels are early indicators of online training success. Engaged learners maintain their interest in professional development and make time to stay the course in order to add new skills and advance their careers. How can your training programs maintain higher levels of engagement?

Most talent development programs are linked to business measures. While business measures may improve after a program is implemented, unless evaluators take steps to isolate the effects of the project on that improvement, they have no credible claim to the improvement - leaving stakeholders to wonder, "What caused it?" In this session, Dr. Patti Phillips will explain techniques to isolate the effects of talent development programs so business partners may better allocate resources to different programs. Case studies will demonstrate each technique. Participants will calculate the improvement in business measures as described in the case studies.

Ever noticed how physical examinations always start with the doctor or nurse checking your pulse rate, respiration, and temperature?   Those vital signs of health are critical to the body working, so we start there. In your training world, there are also vital signs of health. Is your content truly participant centered? Do your learners experience the power to choose and a sense of belonging? Does training feel like a mandated requirement or an anticipated event? When you PC vitals are healthy, retention and application improve dramatically.

Snagit makes screen capture and annotation quick and easy, but many people are just scratching the surface of its capabilities.  There are a few tips and tricks that make Snagit incredibly powerful and versatile and even our most experienced users aren’t aware of all of them. In this webinar, we'll share 7 features of Snagit that can help you create effective and professional visuals.

Adding interactions to your eLearning courses can make them interesting and engaging for learners. But it can be time-consuming, and to some extent, challenging as well.  

Compliance courses are the first line of defense for companies to comply with regulatory demands. Over time, billions of dollars have been invested in compliance courses. Unfortunately, most of the compliance learning stop at just "checking for completion" and don’t help to truly impact avoidance and savings from possible catastrophic events - for example, deaths, loss of customers, damaged equipment and many others.   

98% of companies say they offer employee development tools, but only 26% of employees say they see their companies programs as being effective. How do we better connect our learning and development programs to create the experiences employees seek? Join us to discover the latest insights into what today’s employees are demanding--like career planning, fulfillment through connections, belonging and goal attainment. Then learn more about the best practices and tools needed to create effective employee development programs.   

Infographics are great tools to convey complex information in an elegant way. They can be the basis of engaging classroom training, interactive eLearning, or intuitive resources. And you can repurpose them for sales, marketing, HR, and conferences. But, creating a good infographic can be hard. You don't want it to just be nicely designed bullet points. To be effective, it must tell a story.

You want to be more coach-like. Your organization is expecting it, and you can see how this will elevate your leadership to the next level. But it's difficult. Even with the best of intentions, you slip back into telling people what to do: it just feels faster and easier to do it like that. 

"Restructure." What a scary word, especially when you’re the one managing the process. The reality is, restructuring your team might be one of the most rewarding things you do in your career. You have the opportunity to reinvent your team and make their daily lives easier and more productive.

Authoring an eLearning course from scratch can be a daunting task with myriad of tasks like designing the user interface, screen layouts, interactions, and choosing the color scheme, images, characters and icons to go with it. And then hours and hours of developing the animations and interactions!  

When hiring a salesperson, things are not always what they appear. They’re quick to tell you about the companies they’ve worked with or all the contacts they’ll bring. They may even have some positive numbers from their past. You might think you’re hiring a rainmaker, but if you’re not careful, all you'll get are storm clouds. 

It’s Q4. Your sales team is down to the wire, looking for last-minute opportunities to close. But prospecting and closing business around the holidays presents a challenge. What can your sales reps say to get people to take their calls, agree to meet, and close a sale with only weeks left in the year?

"Work Made Fun Gets Done" The FISH! Philosophy shows you and your management team how to create a culture where people can’t wait to come to work and be their best--a culture with people looking to make a difference for their customers and each other. A culture that nurtures flawless execution of work, promotes teamwork and is fulfilling and fun. The FISH! Philosophy is based on the book FISH! and the fishmongers at the World-Famous Pike Place Fish Market in Seattle, Washington. The fish market is one of the most profitable retail spaces in America. Yet it is located right near three other fish markets that sell the same fish for the same price. The market doesn’t trade on product or price; they trade on creating unique customer experiences. The fishmongers at the market work in a culture where they bring passion, energy and enthusiasm to work every day.

Micro-credentialing is a great way to track upskilling and certification for learners within organizations. This session will cover how micro-credentialing supports ongoing professional development and personalized learning pathways as it pertains to progress, accomplishments, and skills. Learn how other organizations are leveraging open badges to address the skills gap challenge.

You may be thinking, "A goldmine? Where is my goldmine?"  Have you created a website, blog, newsletter, manual, marketing materials, photos, audio/videos?

It’s almost Halloween. Let’s conjure up the training tricksters, presentation poltergeists and meeting monsters that spark terror in the hearts of most stalwart trainers, facilitators and team leaders: the creatures of the classroom.  

With quickly evolving technologies and a consumer-centric culture that can find, purchase, and receive what they need within 24 hours, learning professionals need to keep pace. We can't expect our workforce to learn how to repair a leaky pipe on YouTube within minutes at home and then come to work to view a 90-minute eLearning module to find out about a software update. But what's more, today's workforce wants to know WHY they need to learn, they want context, they want to know the purpose.

Agile learning carries the promise of producing more skilled, efficient, and effective sales teams. Yet because it can be difficult to quickly assess its business impact, sales leaders often underestimate the ROI potential of putting an agile model into place. Most limit their tracking of sales training activities to easy-to-gather activity metrics like usage or adoption, or how a recent training directly contributed to closing a deal.