Poor listening skills, which often manifest as a lack of empathy, are at the core of most workplace conflicts. Whether it's leadership, HR, sales, or customer service, many assume that emotional intelligence is an inherent skill and can’t be taught. New VR technology is proving otherwise.

Join Lou Russell and her friends for a different kind of webinar.  We’ll be having a party, playing games, building treats, celebrating ghosts, and telling scary training stories. 

People are fractured. Our audience must navigate competing, often real-time demands with fewer resources. Efficiency becomes critical. For this reason, participants lose interest and refocus on other problems—if they aren’t engaged. That is a big problem because no one learns if they aren’t engaged. 

There’s now an amazing array of innovative learning technologies and media approaches available, but each comes with a different value set for our learners and organizations. Some seem exciting, most seem complex, and some just sound like hype. Do you ever wonder if, and how, you should be using them? 

In today's fast-paced world, rapid development can be the key to your e-learning success. Rise allows you to create beautiful, responsive courses using just a browser. Courses look gorgeous on PC, tablet, and phone with NO programming knowledge needed! In my first session, you saw the basics of how to create and publish beautiful and engaging e-learning using Articulate 360 Rise. The perfect tool for the accidental e-learning instructional designer! In this session we will pick up where we left off and tackle a few of the more advanced features of Rise.  

Your employees are distracted, burnt out and overwhelmed! But you need to train. Games are the solution. Gamified training engages learners, increases attention, improves confidence and, ultimately, drives success. The Game Agency has invited Harry Friedman, Emmy® Award-winning Executive Producer of Jeopardy!Ⓡ and Wheel of Fortune to discuss how the Jeopardy! format is perfect for assessing knowledge. Christina Lorenzo of CHEST will demonstrate how she uses simulation games to train pulmonologists.

We've heard stories about how artificial intelligence is taking over all kinds of industries, from legal to aerospace. Fear not, the Jetsons aren't about to fly off with your training department. But there are some ways that AI can help you deliver a more customized, curated learning experience to your employees.

When building a learning program, we often see companies skip a crucial step - getting to know their learners. Understanding your learners on a more personal level goes beyond knowing their strengths, weaknesses, and daily tasks. To take personal development to the next level, learning professionals must understand their employees' career goals, and align those goals to career paths with a learning platform that supports individual growth and long-term success.

As an introduction to a more robust process, this webinar will open up discussion with questions like: Who do you envision yourself being as a trainer? What paths will lead you to mastery? What contributions will you make to yourself as well as your stakeholders as an educator? What are your personal goals as a trainer and how do they map to your goals as an employee?

You wouldn't trust YouTube with a video that held your personal credit card information. But right now, a quick YouTube search turns up 815,000 videos for "internal meeting," 310,000 more for "product roadmap," and 168,000 for "confidential training". Hopefully, none of those are yours.

Participants come with vast experiences, vast diversity in how their brains work. How do we tailor to each of them, deliver specifically designed content for how their brain learns? Mindset Scaffolding does all that and more.

ROI of Training and Learning has been a contentious source of debate in the L&D industry. There are those who propose elaborate and expensive methods to capture measurements of training impacts while others are content with the smiley sheets to gauge the "happiness" of learners. The fundamental problem with both approaches is that the metrics are historical views and do not help workers impact work. The measurements are for administrators and not for the workers and learners.

You can't be available to provide coaching and feedback 24/7, but an intelligent chatbot can! All over the world, people are using artificial intelligence to manage their bank accounts, book travel, and find great products, so why not use this same technology to help people learn new skills and advance their careers? You might have already considered using artificial intelligence to bring the "wow factor" to your next project, but it can sound like a complicated and expensive endeavor—especially for your first time.

"Met police accused of wasting £10m on leadership development training programme as crime soars." This front-page, headline news on the London Telegraph sparked a flurry of concerns about how London's metropolitan police were allocating resources, given the needs of the community. This type of concern is not isolated to London. Organizations worldwide spend billions on leadership development; yet, for many organizations, little evidence exists that those investments are paying off.

When presenting, it's imperative that you grab your audience's attention right from the beginning, even before saying a single word. One of the best ways anyone can do this by designing a jaw-droppingly beautiful front cover. After all, a front cover is the very first slide that anyone's going to see - it pretty much sets the tone for the entire presentation, and give a strong indication on how great your talk is going to be!

Experience-Based Learning Systems (Experience Systems) is not your typical LMS which is mainly for publishing and tracking learning activities. Some companies add social learning, adaptive learning, XAPI and others to update the "core" LMS system. But this only goes so far. LMSs are directly in conflict with Experience Systems. Experience Systems start from working and gaining experience - not learning by memorizing or viewing content in VR (Virtual Reality). It helps workers accelerate the process of gaining experience and the transfer of expertise to others.

Getting started in eLearning can present a substantial challenge for those who have only done face to face training in the past. If you or your organization are faced with the challenge of shifting from a traditional training solution to an online training program, there are some amazing tools in Adobe Captivate to help you quickly become a rock star eLearning course developer, simply by adding a few simple Adobe Captivate authoring skills to your already created training materials.

Did you know that depending on how it is used, money and other cash-based awards could actually negatively impact your engagement strategies? This presentation combines scientific studies and examples to show the way that rewards, recognition, program design, and communications should be properly used to stimulate activity and engagement.

Sure, Camtasia makes screen recording and video editing easy, but there are a few tips and tricks that can really help you stand out. 

During this webinar we will cover the principles of Self-Determination Theory and the research-based principles of Enthusiastic Employees, exploring the differences in engagement from onboarding and throughout employee careers.

The modern learner has drastically changed, yet training programs have remained strikingly stagnant. To meet your objectives in both the near and long term, reassessing the current landscape and aligning with today's learners will be required to devise the right training program that meets both your organization's and learners' needs.

People need their leaders to spark collaboration, inspire innovation and serve as a role model for authenticity and transparency. Top-performing leaders value diversity, practice empathy and create cultures where individuals feel valued, safe and know their contributions matter. Helping leaders develop these qualities requires a tool that helps fundamentally shift their mindset from self-focused goals and objectives to relationships, building trust and managing change with flexibility and optimism.

For companies who leverage design thinking, the prizes are rich. Research by the Design Management Institute finds that design-led S&P 500 companies outperform the rest of the index by 211 percent.

Just like a house needs a blueprint or a film needs a script, great sales training needs a plan. But with limited time and resources, you may have questions about where to start or what to build first. Don't worry - you're not alone!