Today’s most influential business leaders can be infinitely inspiring. Beyond their vast reserves of creativity, people like Steve Jobs, Bill Gates and Elon Musk have shown remarkable talent at motivating their employees to do ambitious and imaginative work.  

Learning and performance professionals the world over are receiving the same mandate: show the organizational value of your efforts. Well-intentioned individuals provide learning data and then eagerly rush in to claim high-level outcomes. Unfortunately, this approach has no credibility.

ROI is an economic indicator that describes the program benefits compared to program costs. But how do you really make it work? During this webinar, Ngan Nguyen, Ph.D., CHSE, Learning Measurement and Assessment Consultant at OhioHealth along with Patti Phillips, Ph.D., CEO of ROI Institute, will explain how. During the session, you will learn about the five critical success factors that make ROI work. Additionally, you will be introduced to OhioHealth's ROI implementation journey. Join us for a highly interactive session where you will learn how to implement ROI so that it becomes a seamless part of your learning practice.    

Sales coaching desperately needs help: sales managers average only 10% of their time coaching, 50% of new sales managers fail in two years, 65% of sales reps miss quota, turnover for many sales forces is 20% or more. The culprit is not the sales manager but methods and training to improve performance. The new gold standard for high-achieving sales manager has arrived with, new skills and, strategies:  in book format, comparable workshops, and this SMM webinar. 

It sounds counterintuitive, doesn’t it? Yet, building failure into the learning experience can help workers achieve positive solutions faster rather than finding the perfect answer.

Training and Hale Associates Center just announced two new performance-based certifications - Certified Facilitator of Training and Certified Developer of Training and Learning Methods.  These certifications exemplify the use of performance-based exams.  

eLearning seems irretrievably bound by questioning and testing—often meaningless and almost always off-putting to the learner. This model is a relic of simplistic primitive models from the earliest days of programmed instruction and seems so standard that it is hard to think any other approach is desirable or even possible.

Problem:  Gamification is an important and powerful strategy for influencing and motivating people. Unfortunately, many people think that gamification means adding a game, making a computer or a video game, or simply adding points, badges, and a leaderboard to their learning program.

Morph is a cool new transition for PowerPoint in Office 365. You can seamlessly and easily go from one slide to another and make objects change size, color, and position.

Traditional linear demos are a thing of the past. New research from 67,000+ demos by Gong.io shows that starting with the conclusion - as opposed to ending with it - is one of the keys to delivering a winning demo. 

All eLearning is "interactive" in some way. (After all, pressing next is an interaction, isn’t it?) But not all e-learning is effective, engaging, or even interesting. What is it, then, that is necessary to create online modules that work?

It’s not enough to ‘set it and forget it’ when it comes to sales readiness. Learning must be agile and continuous to ensure salespeople remain equipped to succeed in an ever-evolving world.  

Coaching is now a $2 billion dollar global juggernaut. Enterprise leaders like Workday, Mars, and Airbnb are quick to praise the workforce benefits of coaching in a VUCA world.

When it comes to creating gamified or game-based learning experiences, most practitioners throw game mechanics at a program without a methodology or rational strategy - and hope it will work. They assume that what is fun for them will be fun for their participants. The result is a hit-or-miss mashup and a messy learner experience. When budgets and time are in short supply, organizations can no longer afford such an approach. 

Is allegiance to the status quo paralyzing your organization? Are you tired of settling for compliance? Do you crave committed and needed change? This session will illuminate the hidden human drivers of resistance and how to neutralize them in order to mobilize people. 

Experts tell us that learners learn 70% from on-the-job experience, 20% from others and 10% from formal learning. The proposition is that L&D needs to refocus on performance. This means doing less of instructional methods and more on experience-based approaches.

You gotta love a great screen capture/application simulation.  But what about the bad ones? Getting amazing application simulations isn't always as easy as you might think. What are the essentials to the creation of a slick, smooth and effective application capture training? How much of it can be automated and what should you do to ensure that your application capture projects are the best they can be.

Have you heard? The latest buzz in employee training is turning the traditional classroom teaching structure on its head.

The retail apocalypse has wreaked industry-wide havoc. Gymboree, Payless ShoeSource, Diesel and Forever 21 are just a handful of companies that went bankrupt this year. Evidently, retailers are facing unique challenges in today’s volatile business world. Brand loyalty has become a thing of the past, while industry trends seem to shift by the day. Keeping up with the pace of change can feel next to impossible. What can explain this widespread disruption? Can companies in other industries learn from the retail predicament to avoid the same fate?

Having a great onboarding program is essential to any organization. Imagine if every new hire came to work excited and ready to contribute! Your learning and development team plays a big part in making sure new hires feel welcome and prepared.

Employee engagement levels are early indicators of online training success. Engaged learners maintain their interest in professional development and make time to stay the course in order to add new skills and advance their careers. How can your training programs maintain higher levels of engagement?

Most talent development programs are linked to business measures. While business measures may improve after a program is implemented, unless evaluators take steps to isolate the effects of the project on that improvement, they have no credible claim to the improvement - leaving stakeholders to wonder, "What caused it?" In this session, Dr. Patti Phillips will explain techniques to isolate the effects of talent development programs so business partners may better allocate resources to different programs. Case studies will demonstrate each technique. Participants will calculate the improvement in business measures as described in the case studies.

Ever noticed how physical examinations always start with the doctor or nurse checking your pulse rate, respiration, and temperature?   Those vital signs of health are critical to the body working, so we start there. In your training world, there are also vital signs of health. Is your content truly participant centered? Do your learners experience the power to choose and a sense of belonging? Does training feel like a mandated requirement or an anticipated event? When you PC vitals are healthy, retention and application improve dramatically.

Snagit makes screen capture and annotation quick and easy, but many people are just scratching the surface of its capabilities.  There are a few tips and tricks that make Snagit incredibly powerful and versatile and even our most experienced users aren’t aware of all of them. In this webinar, we'll share 7 features of Snagit that can help you create effective and professional visuals.