Accuracy is critical to your business and empathy is the ultimate soft skill, but marrying the two skills together for learners, especially virtually, can be a challenge. By connecting these skills together in the context of the role, you can establish neural pathways that support positive customer interaction. During their 16 years in business, Zelus Consulting Group has mastered training that focuses on the hard questions, practice, and a methodology that contextualizes complex industry knowledge with empathy in a highly effective and engaging process.   

Almost overnight, video has become today’s go-to medium for everything from communication and knowledge sharing to delivering remote training.

Bar charts and pie charts have their place, but they only take you so far. This session will show you the secret ins and outs of Microsoft Office to create unique and highly visual charts such as Proportional Shapes, Panel Charts, Bullet Graphs, Unit Charts and more in PowerPoint and Excel.  

Are you new to Learning and Development, or coming from a world of training and starting to consider the need to deliver and track training online for the first time? Whether you are new to eLearning or just new to tracking the data from learning, the mysterious and often awkward world of the Learning Management System (LMS) can seem daunting and impossible to navigate.

New technology requires the right kind of training, at the right time. When people are fully enabled to use new software, not only can they perform better, but increased adoption can also deliver significant results to their organization’s bottom line.

In this webinar, you’ll learn how to turn your presentation files into 7 different assets: Video Printed documents PDFs Online training Handouts Checklists Summaries

Why are some companies thriving in the current environment while others fall behind? The secret is modern sales enablement. Today’s winners are mastering virtual selling with an up-to-date approach to content, tools, and knowledge to help their sales teams succeed.

Ever tried to turn on someone else’s TV only to be stumped by their four remote controls? You know exactly what you want but get slowed down by the technology. Virtual training can feel intimidating for someone who’s used to face-to-face settings. We’re here to help you get a grip and gain confidence so your content can shine just as brightly online as it does in person.

Are you ready for the new normal? Virtual selling—working a deal remotely when you can’t be there in person—is how to close B2B deals today. With business uncertainty at an all-time high, any vendor that’s not on board will get trounced by their competition.

A high-performance sales culture is built strategically by building a high-performance team. At the core is building a sales talent pipeline that ultimately leads to building a strong team of A players who achieve revenue results - essentially, your company's competitive advantage. 

One of the major challenge’s organizations face in the workplace are people's ability to handle conflict. There are two sides of conflict when people are confronting one another somebody who is delivering the conflict and somebody who is receiving it.

As instructional designers, we know the difference between presenting information and providing learning experiences. But creating quality learning experiences that meet the challenge of being meaningful, memorable, and motivational isn’t a job for the unprepared. If you study all the research, guidelines, and methods promoted, you can become overwhelmed quickly and fall back to content presentations that usually achieve little. Happily, what you really, really need to do can be boiled down to a small number of surefire approaches that are guaranteed to work.

Tried and tested workflows, tips, and shortcuts always come in handy when you want to be more productive!  

Marvel at how amazing your presentations can be using only Google Slides. Create visual, dynamic, engaging slides that help your audience learn, in this interactive session packed full of real-life examples of bullet points transformed into meaningful visuals.

If you're in the training business, you're in the business of behavior change. And, wow, it's really difficult. We are all, literally, creatures of habit. Our role in helping people have the courage and discipline to change the way they act is significant and tricky. 

Q4 is upon us. It’s been a tough sales year. Your sales team has one last quarter to pull the numbers up. Prospecting and closing business around the holidays present a challenge and salespeople lose focus. What can you do to prepare your reps to look for last minute opportunities and make one final push? What can your sales reps say to get contacts to meet and close a sale with little time left in the year?

The only certainty in today’s business climate is ongoing change. Training professionals have an important role to play to build capabilities that enable organizations to be change-ready and agile. This session provides critical "lessons learned" to build valuable partnersh

COVID-19 has forced many organizations to adapt their learning programs to the digital world whether they were ready or not. While a short-term solution helped satisfy short-term needs, it’s time to think about your long-term eLearning strategy if you want to be set up for success.

Are you new to the field of eLearning? Maybe you’ve chosen to move into an eLearning role, or maybe you’ve been asked to take on new responsibilities and now have to figure out where to start.

The way companies and L&D teams react to unexpected crisis situations can either make or break your employee’s critical training experience. Given recent events, the disruptions in the field of training and development are felt through postponements of conferences, classroom sessions, workshops, and more.

2020 has been a challenging year for sales leaders. If you weren't facing disruption before, the global pandemic pushed it upon you. Almost overnight, all sales positions transitioned to "inside sales." And the new normal of virtual selling comes with its own challenges of video conferencing fatigue, sourcing and calling buyers' mobile phones, and a decrease in email open rates.

As demands of the new normal continue to fluctuate, adopting a resilient mindset is more critical than ever. Immersed in a VUCA world (volatile, uncertain, complex, and ambiguous), individuals are faced with new strains on their health, relationships, work effectiveness and well-being. The resilient - the people who endure, bounce back, and even transform through adversity - ensure they maintain command of their environments, even if they lack control.

Long before the world became familiar with COVID-19, bold strides were being made to marry virtual technology with the learning space. Yet while tools such as simulation, video conferencing and virtual reality were being put into increased practice, the advent of the global pandemic turned what were once curious considerations into worldwide imperatives.

Sales teams have faced a long list of challenges this year due to the pandemic. Travel restrictions and meeting cancelations have put quotas at risk. Even with some reopening, in-person meetings are rare.