Description Thankfully, both the ethical and practical value of DE&I has become more widely recognized. But the extent to which an organization is fundamentally and culturally receptive to DE&I improvement is less often explored and less frequently addressed.

The 21st-century workforce is unique; people have endless options for learning in the ways that best meet their needs. Yet many of the design and development models in L&D seem dated. That’s where Design Thinking comes in. It’s a modern approach to creative problem-solving that’s iterative, collaborative, experimental and fun.  

Feedback contributes to improvement, productive changes, effectiveness, clear direction, an open culture, and, ultimately, success. Yet 95% of managers are unhappy with their performance review/management system and 59% of employees polled said that performance reviews are not worth the time. We are on a mission to change those perceptions!  

Join CompTIA’s Chief Technology Evangelist, Dr. James Stanger, as he outlines the key skills that business require as they strive to differentiate themselves from competition and move forward with confidence. Dr. Stanger will also discuss the unique learning tactics that organizations worldwide are bringing to bear as they empower the workers today.

The L&D specialists of today must have their mindset, skills, and knowledge rooted in understanding the business problems they are to help solve with training. Sadly, many of them focus on the training activities and not on the outcomes that impact the results that are needed. Consequently, their training efforts reflect poor results and are undervalued by top management. 

Leaders expect your learning efforts to do more with less; do it better; and to do it faster. They also expect learning to deliver business-value results while minimizing disruptions to operational processes. In this unique session, participants will explore how to integrate e-learning and the proper use of learning technologies with the context of the Lean business methodology known as Lean learning.

Does your sales training work? Are people paying attention? Our sales teams are so overloaded, we need to reach them quickly and effectively.

In this interactive session with virtual learning expert Cindy Huggett, you will learn exactly how to set up, facilitate, and manage small group virtual class activities to create an engaging participant experience. You'll see how to create teams for group involvement and how to use breakout rooms for collaboration. You’ll discover new and creative uses for breakout activities that you can immediately apply in your virtual classes.

Culture Change: Coaching leaders to manage diverse teams join us as we discuss one of the most critical features of the building and sustaining a diverse and inclusive organization--developing and coaching cultural competence in your managers so they can lead and develop diverse teams. As we know all too well, there can be many advantages, as well as many challenges to managing diverse teams, and together we will unpack how to coach managers to maximize the opportunities and advantages inherent in leading diverse teams. 

What if you had unlimited energy capable of self-generating as much as you needed, on demand, whenever you wanted it?  How would your life change?

Why are most virtual meetings still so awkward, unmemorable and ineffective? Because no one is born knowing how to talk to a camera! Like an actor going from stage to screen, being successful in a new medium requires new skills.  Fortunately, screen actors have spent decades developing techniques for connecting, engaging and influencing others through the camera. In this session, actor and author Julie Hansen shares the top actors’ secrets for more engaging and successful virtual meetings from her award-winning book, "Look Me In The Eye: Using Video to Build Relationships with Customers, Partners and Teams."

Walt Disney liked to proclaim, "It all started with a mouse." Although it is true that Mickey Mouse was Disney’s breakthrough, it actually started with the people who made the mouse. The Disney philosophy, likewise, doesn’t start with customers. It starts with motivated castomers™. The Disney formula is simple: Great leaders deliver satisfying employee experiences; motivated employees deliver satisfying customer experiences; satisfied customers become loyal and spend more money; profits increase.

Does your current learning technology give you the data you need to crack the case for eLearning success? Does it leave you insightful clues about what’s working, what’s not, and what your learners need to succeed? Or is all of that a mystery to you, a case yet to be solved?

As a leader, you’re barraged with problems every day, and sometimes it’s easier to take the path of least resistance. You don’t speak up because it might rock the boat. You procrastinate on a decision or don’t try that new idea because you’re afraid of failure. Or, you don’t invite feedback because you might not like what you hear. In these moments, you’re missing opportunities, you’re wasting money, and you’re eroding your team members’ trust.

Choosing the right content for a diverse workforce of learners is time-consuming and difficult. How do you navigate all the choices out there? What content will resonate with different learning styles and increase engagement? How do you identify the right content for the right audience at the right moment?

Economic news is not rosy and buyers are changing their priorities. What are the best ways to coach your sales team to find new accounts, expand existing ones, and retain more of them? Join Carole Mahoney, author of the upcoming book "Buyer First" and discover what sales research and the largest data set of sales performance suggests you focus on for more predictable revenue attainment and retention of your best sellers and customers. 

Every employee can build belonging from wherever they sit in an organization because the energy of belonging is built or destroyed one human interaction at a time. Harness the power generated from feeling connected to, respected, and protected by your peers and leaders.

Most companies promote individuals to leadership roles first then ask them to learn "new" leadership behaviors like providing feedback, collaborating, solving problems, coaching others and more. Asking people to change their behavior is hard enough, but coupling behavior change with a change in role/title AND with new functional responsibilities is too much for most people to be able to achieve.

You’re ready to figure out whether your training programs are working, worth the investment of time and other resources, and meeting their goals. What tools do you need to conduct a training program evaluation?  

Recognition and rewards can drive performance increases of 20% or more by leveraging the power of motivation psychology, social dynamics and workers’ desire for aspirational awards within a positive culture that encourages the collaboration and success of all individuals and teams.  This seems like common sense, but it is not easy to implement in the workplace unless you create programs that are designed with recognition and reward best practices. There is an art and a science element to effective recognition. This includes smart program structure, rules, training, recognition tactics, reward choices, actionable analytics and more. 

As xAPI adoption takes hold, learning professionals are increasingly looking to learn about this new(ish) data specification but also what it is used for: analytics, credentialing, personalization and recommendation, and within the workflow. Many of us learning professionals developed our careers and our skillsets in a limited-data, SCORM-based world, and making the leap to xAPI entails a whole new world of opportunity and challenge. Successful adopters of xAPI for learning analytics & action have three things in common: a data-driven mindset, a data tool set, and a strategy for success. xAPI tools and platforms are ready; are you?

Have you heard these complaints from designers and trainers?

We all know that people love to learn from videos. But retention occurs on a deeper level when learners interact with content. With Adobe Captivate you can create interactive videos by adding informative or knowledge check overlay slides. Additionally, you can create bookmarks in the timeline to direct learners viewing experience by returning them to a specific point in the video and/or provide customized feedback. When you add interactive video, your learners are not only more engaged, but you can measure how your learners experience your content.

Games are fun! People will spend a great deal of time playing games. Why not leverage that to engage learners and help them learn new things?