By hiring the right people and then communicating and reinforcing your expectations, all of your first impressions can contribute to building your customer base and making your business grow.

Productivity losses and workplace stress caused by email are growing issues. Education is key to changing behavior and especially with email, where old habits die hard, a constant stream of education and measurement is a must.

IT commonly is seen as the sole responsibility and domain of technical staff, but, in reality, it is also a Human Resources issue. Upgrading an IT system requires a corresponding upgrade in the skills and knowledge of the staff who are going to be working with the new system. And that means training.

People want to work the way they live: Mobility, agility, flexibility, and inclusion increasingly are the table stakes for attracting and retaining top talent.

How to create a company culture that attracts and retains Millennials.

Perhaps sooner than we imagine, we will train machines that continue learning through interacting with other humans in different environments. In turn, the machines will train us on how to train them to get the best value out of human-machine collaboration.

This five-week virtual guided learning journey is a blend of self-paced study, team participation, and weekly live Webinars where participants work together to describe, discuss, design, challenge, invent, and pilot their own business models and value propositions on actual customer projects.

What is the difference and why should you care?

The rules and etiquette that are part of the game of golf provide lessons in life itself. Golf requires skill, but just as importantly, it asks the player to have integrity, to have emotional self-discipline, and to show care and respect for fellow players.

Users like the stability and reliability, but most say systems don’t meet future needs, according to a new Brandon Hall Group survey.

It’s time to stop holding out for people to be physically co-located, sitting down for face-to-face one-on-ones, or betting on video-based conferencing and teleconferencing to carry the day. Here are two straightforward strategies to help speed up your culture change efforts.

Are you taking ownership for the educational changes you need to make? Or are you simply sitting on the sidelines, waiting for a light to appear at the end of the tunnel, and hoping things work out?

One-third of companies spend zero dollars on onboarding, which results in one-third of employees failing to meet company expectations in relation to productivity, according to Allied HR services. This suggests that a little investment in onboarding can go a long way toward grooming a future executive.

Leadership Journey is a leadership development process based on a comprehensive, current needs assessment and designed with accelerated adult learning strategies.

Recent research findings show that well-designed International Corporate-Sponsored Volunteer (ICV) programs build participants’ cultural agility and their sense of social responsibility, helping to deliver a deeper understanding of critical issues in key emerging markets.

Cross-cultural training is not only useful for employees from different cultures and ethnicities to work together but it is also necessary for employees to learn how to handle certain situations that are raised by customers from diverse cultures, religions, and ethnicities.

No matter the size of your business, it’s good practice to have a digital data compliance game plan and a process for communicating it to your employees.

Ordinary listening focuses on a program a person is describing for example, whereas empathic listening focuses on the presenter of information about the program.

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you July’s top three business books recommended to our readers.

When MasTec North America, Inc.’s Utility Services Group came under new leadership just over a year ago, it identified an opportunity to focus on employee development almost immediately. The competition within the utility construction industry is fierce, so whatever MasTec could do to recruit, develop, and retain the best employees would prove to be a competitive advantage.

Much has changed since the global recession. Budgets are tight, accountability is everywhere, and business results are expected routinely. All functions in an organization, including Learning & Development, face tremendous challenges to show value. The good news is that the Learning & Development community is responding with changes in their approach to evaluation. Here are seven metrics trends that are occurring globally and particularly in the U.S.

Aghhh! It happened again today, and I just wanted to run screaming out of the room. Trainers, don’t try to put 10 pounds of stuff in a 5-pound bag. No matter how fast you talk, you simply can’t fit that four-hour training session into a 30-minute time slot. Curb yourself. Resist the urge to even try.

New joint research conducted with Training magazine and an experiential workshop based on "The Orange Frog" parable prove the competitive advantage of positive psychology in the workplace.

Goodnews Cadogan is an executive leadership and professional-life coach who focuses on individual, team, and organization development. As founder of the nonprofit Centre for Courageous Authenticity in Leadership in South Africa, he stresses advocacy, research, displays of courage and authenticity, and professionalism as a means of effecting lasting change or transformation.