Security officers at G4S Secure Solutions (USA) Inc. must successfully complete a two-phase certification program, including testing and practical application/demonstration, before being awarded the Custom Protection Officer Certification.

Because of technological advancements, the threat of disconnection on a human-to-human level is extreme, and employers have to do something now to stay competitive in the marketplace. Educating and motivating employees on soft skills is an obvious remedy.

Training magazine recognized the 2015 Training Top 125 winners with crystal awards and revealed their rankings during a black-tie gala held last night during the Training 2015 Conference & Expo at the Georgia World Congress Center in Atlanta.

The world economy has changed, governments have changed, and the overall fabric of society is changing and evolving like it always has. If leaders do not change with it, problems will lie ahead.

Some things to consider before you leave that 9-to-5 job and segue into the world of professional speaking.

Women’s friendship rules tend to be egalitarian and relational, while men’s expectations are more transactional and hierarchical.

To ensure compliance training requirements are being met and that the company is providing the right training to the right people at the right time, Pacific Gas & Electric (PG&E) developed a new four-step Training Governance Process complete with a Compliance Training Dashboard and Database.

We work in an increasingly technology-driven workplace, but the ease of connecting digitally doesn’t mean greater ease in communicating across cultures. Our world is still a tapestry threaded with cultural differences.

People love to do work that they sense is meaningful. Leaders who understand and meet that need tap into deep reservoirs of passion, creativity, and commitment.

Experiential learning makes the learner (not the instructor) the center of the classroom experience, so that the learner does 80 percent of the work with a facilitator coaching him or her through the training experience.

Blended and virtual learning make it easy for the learner to make decisions about when to engage or disengage. It’s the job of the training professional to ensure that the adult learner is motivated to participate.

The more familiar you are with the impact of pressure in your life, the more adept you become in successfully coping with it.

The Zero-to-12 Onboarding and Support initiative proves that training and coaching both the new associate and that associate’s close supervisor in tandem creates more effective, more satisfied teams pulling in the same direction.

A pre-travel training plan and implementation of company-wide crisis management protocols is vital in helping your organization protect your employees and prevent an unfortunate situation from spiraling into disaster.

As workplaces become more mobile and self-serving, training leaders are rejiggering their strategies and many are going virtual. How do instructor-led training (ILT) and virtual instructor-led training (VILT) compare, and is the latter sustainable?

The key is to use the classroom to its greatest potential while leveraging other delivery methods to enhance, supplement, and complement instructor-led training.

Rather than trying to engage employees with workplace perks, give them something even more rewarding—the ability to tie their work to the clearly defined aims of the organization.

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you March’s top three business books recommended to our readers.

One especially effective form of work-life support is flexible working options.

The biggest mistake salespeople make is treating all customers like their needs are the same. Salespeople need to be trained to focus on what’s important to the customer, not what’s important to them.

As part of Western Union’s Sales Excellence program, the L&D team devised a gamified "learn to earn" initiative in which sales correlated with employee learnings were nominated to be recognized.

Nothing quite compares to a complete cultural immersion for gaining an understanding of the complexities and nuances of another market.

Entering an organization is like joining a party that has been going on without you for years. A considerate host plans ahead, finding ways to maximize people’s chances of interacting. Likewise, smart workplaces recognize that it is the responsibility of the "host" to establish subtle techniques for integrating coworkers from the moment of their arrival.

Far too many CEOs are blind to commitment problems in their organizations. Many leaders who sense morale problems often avoid them, worried that they reflect poorly on their leadership. But it doesn’t have to be this way. Here are four steps that can empower leaders to address commitment problems.