The Commercial Staff Underwriting Training Department developed two programs to specifically align with the strategic priority to develop underwriting talent: School of Commercial Underwriting (SCU) and Intermediate Underwriting Series (IUS).

Self-leadership is not self-absorption; it involves looking inwardly to contribute outwardly. As self-leaders, we take personal responsibility and accountability for being effective in today’s volatile, uncertain, complex, and ambiguous (VUCA) environment.

Training individuals to create an online presence that they own and maintain provides the opportunity for them to stand out, create differentiation, communicate personal value, reinforce personal branding, and make them memorable to potential employers.

With the three key ingredients of trust, conversation, and flexibility, organizations can take meaningful steps toward easing the work/life issues plaguing the American workforce.

Spending a day or two planning on paper, away from authoring tools and virtual classroom environments, will go a long way toward making sure your development initiative is on track.

From day one, everyone is encouraged to take a self-directed, individualized approach to learning and development. Company managers have discovered that this level of empowerment makes employees more eager to learn. Today, employees ask for—and receive—courses on everything from basic finance to an overview of the brewing industry to lessons on how to make beer.

Criteria for the DC (Distribution Center) certification include completing a core curriculum, passing a comprehensive exam measuring the effectiveness of the learning, meeting expectations for performance and safety, and a strong attendance record.

People want to be involved, challenged, and empowered. They want to be part of something that is bigger than them, and they want to make a difference. Moreover, they want to continue to grow and develop.

Emotional coherence begins with a fundamental awareness of our emotional state. This requires us to "tune in" to our body and how we are feeling. If we start to become much more precise in our emotional literacy, then we can come up with a more effective strategy for dealing with negative emotions and creating a positive emotional state.

High-performance succession management is about internal recruiting across the global enterprise, offering lateral career moves, investing in accelerated development, and introducing greater levels of accountability for talent development.

The reality is that engaging in recovery is what makes us stronger, so not only do athletes schedule it into their training, but they also adhere to it. Often, the Corporate Athlete might schedule it, but may not respect the need for down time and not fully disengage from the office.

Coaching sales reps to improve individual competencies is a valuable investment, which should continue. However, there is a key element missing from traditional coaching models that focus solely on individual improvement—the overall needs of the business.

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you November’s top three business books recommended to our readers.

Humor can help humanize cultures while reinforcing the myriad complex learning messages that talent management experts have to communicate within large, complex organizations.

Take charge of your speech. Learning strong communication skills will make the difference in your career. By practicing these five tips, you can learn to transform your communication skills and deliver every message like a leader.

Preceptors are clinicians partnered with newly hired or newly licensed clinicians to provide on-the-job support and skill development. In 2012, insurance provider Aetna began the transition from an ad hoc Preceptor Program to a robust, structured one. As of July 2013, 100 percent of new hires had a Preceptor, and turnover was down 50 percent.

Bluebeam turned to Mindflash’s E-Learning software to deploy an online training system designed to help its resellers become influential and knowledgeable product experts.

Your hard skills help you acquire employment, while your soft skills help you retain your longevity in employment. As such, you must strive to understand the subtle difference between them, and integrate and apply them proportionately and effectively to excel as a successful professional and leader.

Many of us Millennials have a funny way of putting ourselves before anyone else, and that includes our customers. It’s no wonder we get such a bad rap as the most self-absorbed generation in recent history. As it stands, there are just a few too many "I’s" in "Millennials."

Where wearables could have the biggest impact is in the realm of communication and collaboration. Wearables afford the rare opportunity to access people and information hands-free.

The 6G Leadership System is designed to produce Generic Leaders who operate on the 2G Network because, through time, they have demonstrated through their behaviors that they have accepted their leadership potential, and their actions have influenced others to accept them as leaders.

You only have one chance to create a first impression—a lasting impression that may affect the outcome of the customer interaction and the impression the customer has of your company. People remember how you make them feel. Make them feel legendary!

To respond to new offerings and market shifts, Jiffy Lube’s Training team developed a reliable, repeatable process for quickly and effectively developing new training for 2,000 stores. As a result, Jiffy Lube’s average sale per customer is 7 percent higher than the industry average, according to the 2013 Oil and Lube News survey.

Management often turns to organizational trainers or consultants to fix performance issues. Typically, the request received is reactionary, with little to no time spent determining the true cause of the performance issue. A job task analysis will help identify the root cause of a performance issue.