We’re happy to announce that we will be releasing Docebo LMS version 6.6 this week. Docebo 6.6 will be rolled out starting Thursday April 23 until Thursday May 7, and you can already activate your free trial here. This latest version contains cool new features and enhancements to get excited about! Docebo’s new 6.6 release focuses on Partners’ and Customers’ training via Extended Enterprise (EE) features, and enhanced modularity. For EE customers, this makes the Docebo LMS a ‘multi-domain, multi-branding, multi-layout’ solution - enabling customers to establish a different brand and layout for each domain within a single LMS, while focusing on different training targets. New features include: Extended Enterprise: An enhanced Multi-domain App which manages multiple clients with unique domains from a single LMS. Widgets Feature: A highly configurable and modular user dashboard with the widgets feature. This feature will enable the LMS admin to customize and assign multiple configurations so that s/he can provide a unique and personalized experience to learners. Certification & Retraining App: This app enables a set of functionalities to manage the retraining of LMS users over time. Https Web App: This app allows you to enable the HTTPS protocol, upload and install your SSL certificate for your custom domain and for each domain configured through the Multidomain App. With 6.6, users will have much greater flexibility when it comes to customizing and personalizing the platform, improving the experience for both admin and users. Check out the Docebo 6.6 user interface. Below, you can also see an example of the level of customization that can be obtained using the widgets feature: We hope you enjoy these new features! If you’d like a walk-through please join our May 6 webinar (12.00 ET) as Docebo NA’s Customer Success Manager, Marquis Dugger, takes you through Docebo’s latest new features in the 6.6 update. This webcast will be followed by a 10 minute Q&A to answer your questions! If you have any further queries regarding the 6.6 update please contact one of our Solutions Consultants! The post Try the brand-new Docebo 6.6! appeared first on Docebo.

In a recent series of blog posts we started analyzing elearning programs from the final users point of view, this is the fourth post in that series. At the end of this article you’ll find all the links to our previous articles for further context. Looking at elearning from the final user point of view is becoming more important since elearning is quickly being recognized as a mass trend (it’s no longer "niche" so consider the "mass"). From universities to companies and governmental agencies, people ‘consume’ content. Elearning is another way to consume content, and perhaps the most structured and effective way to do so in the digital world. Who are elearning program final users? Final users are: students, employees or job-seekers. But these three classes of users are far too generic to contribute to planning for an effective elearning program. We should at least ask the following question to better qualify our audience: what is my final user’s work and/or life situation at this point in time?  We need more information about final users in order to meet their actual needs at any point in time - e.g. we need to know demographics, any financial insights, whether they have any expectations about rewards etc. In this post I will list the top 8 types of learner that immediately comes to mind: 1. Traditional students Students at all school levels are nowadays involved in elearning programs. In their tenth annual survey on the state of US-based online higher education, The Babson Survey Research Group reported that 6.7 million students enrolled in at least one online course during the fall 2011 term. That means nearly one third of all students currently enrolled in some sort of higher education in the U.S.A. Traditional student’s expectations are focused on quality of training, level of engagement, high level certifications and job-oriented skills. 2. Non-traditional students Traditional students are commonly defined as students who have entered college after high school, and non-traditional students are commonly agreed to be those who have returned to school some time after. The reasons these non-traditional students have decided to return to school at a later date could be due to financial setbacks, starting/ planning a family, or working a full-time job. For non-traditional students elearning is becoming the first training method to achieve a school diploma. Even if there are still different barriers in providing full access to elearning courses to non-traditional students, we see that the target expectations are often: flexibility, price, certifications and tutor/mentor support. 3. Job skills mismatch Job skills mismatch is one of the main challenges faced by economies, as confirmed by several governmental studies. The mismatch between workers’ skills and their tasks at work can also adversely affect economic and social outcomes. Providing training to employees is the first answer to this question and can help tackle skills mismatch. By systematically educating current employees, companies ensure their workers are performing optimally in their current position, and are prepared for further advancement. Elearning is the second most important education methodology within organizations. The expectations for this target are all job-task related, users expect to acquire the competences needed to keep their jobs and to be promoted in the near future. 4. Mandatory training for employees Depending on your job description, you could be subject to a number of mandatory trainings. Plus, there are several legally-oriented items to cover with training (compliance). Users involved in this kind of training are not very demanding in terms of quality of the training, but companies are often kept very busy in developing well planned elearning programs to ensure a high percentage of completions and a satisfactory level of training - or outcome. The main focus in this case is on good timing/scheduling for training, giving the broadest range of access, removing all barriers to access the courses, ensure SSO with other corporate systems, and so on. 5. Geographically dispersed workers This is quite a mixed category of final users, because we could find: the team located in a very remote space, far from company headquarters, employees on the move, remote workers - and also even subsidiaries and subcontractors! We would like to stress the expectations of the first group: workers located in a very remote space, far from headquarters. These are for example oil and gas employees, maritime employees, mining employees etc. These workers require a lot of training to be delivered on the job and at the point of need. Their expectation is focus on one single concept and "acquiring exactly what I need, and nothing more!" 6. Extended team We mentioned before remote workers and employees on the go…  these two categories are becoming more and more important in the labour market. In terms of communications this target is highly demanding, and training should be aligned with the overall communication strategy. Having a mobile learning strategy is fundamental with this target. 7. Talent management We could say that this is the most-fun target to satisfy. These are well trained, highly motivated people, willing to increase their knowledge and able to even choose what’s the best for them. Due to the fact that talents are often a restricted group of people, a company could spend more on training them (compared with the average spent on training x employee). The elearning programs offered to them should be inline with the other activities planned for them. A perfect integration between training and talent management is a fundamental prerequisite to keep talented people satisfied. 8. Unpredictable (or generic) audience When you go to the market with a generic training offer, you want to satisfy the widest range of users. Maybe your audience will be a sum of the targets below, or not. Perhaps they will simply be consumers! The typical (digital) consumer’s expectations are: easy and quick to buy, well-ranked, 24/7 assistance, social sharing and all the other fun stuff that we have seen applied in MOOCs strategies and B2C elearning such as gamification. This isn’t a definitive list! I’m going to gradually build on this, and I would appreciate any opinions from readers regarding new targets and their expectations when facing an elearning program. If you missed out on earlier posts regarding final users, you can find them here: More articles in this series: 1: Final user expectations of an elearning program 2: Global Consumer trends: how they impact the elearning market 3: Successful elearning: How to engage your audience The post 8 types of elearning students trainers must consider appeared first on Docebo.

Join Marquis Dugger, Customer Success Manager, Docebo NA, on May 6th at 12.00 ET as he takes you through Docebo’s latest new features in the 6.6 update. If you’d like to learn more about what’s new in 6.6 check out this blog post, or simply register for the webcast! This #DoceboLive demo is designed to offer users a high level overview of the Docebo LMS functionality and newest features. This 40 minute webcast will be of particular interest to new users testing the Docebo trial, or existing customers that want to learn more about the robust feature offering, and in particular the latest update. Docebo’s new 6.6 release focuses on Partners’ and Customers’ training via Extended Enterprise features, and enhanced modularity. For EE customers, this makes the Docebo LMS a ‘multi-domain, multi-branding, multi-layout’ solution - enabling customers to establish a different brand and layout for each domain within a single LMS, while focusing on different training targets. Some of the topics covered in the webcast will include: Extended Enterprise: An enhanced Multi-domain App which manages multiple clients with unique domains from a single LMS. Widgets Feature: A highly configurable and modular user dashboard with the widgets feature. This feature will enable the LMS admin to customize and assign multiple configurations so that s/he can provide a unique and personalized experience to learners. Certification & Retraining App: This app enables a set of functionalities to manage the retraining of LMS users over time.   Register now! The post Webinar: Docebo 6.6, improving the Extended Enterprise training experience appeared first on Docebo.

A lot of startups fail before they even start scaling and actually become "scaleups" or "unicorns" (companies valued at more than $1 billion) but, the ones that do succeed have great rewards in terms of opportunities, evaluation and customer acquisition. Unfortunately there is also a dark side to scaling and becoming successful, that dark side might include Talent Management, especially with regard to Talent Training, Talent Retention and giving top talent the opportunity to grow professional skills through various means, and not just ‘in the field.’ In a hyper-competitive labour market, where resources with "new generation" competencies in tech, marketing and sales are lacking, talent acquisition and talent retention are two critical factors. CEOs and entrepreneurs are investing a lot in order to acquire the right talent and to ensure they stay in the organization. Losing any highly skilled employee can not only be very painful, it can have a negative impact on the whole organization. The hidden (and unhidden costs) of losing talent are: Hiring time: it usually takes a long time to find the right person to fit the company’s needs and culture. Imagine for example how difficult it might be to find a Marketing Automation expert for the B2B FinTech sector outside of Silicon Valley, and then losing that resource after 2 months of work and a very structured and costly onboarding process. Onboarding time: it takes a relatively long time to onboard a new resource, with related training activities and transfer of competencies. Investment risk: risk of losing the time and effort the company invested in the resource. Is hiring talent a "long term relationship?" Most definitely YES.  In well-capitalized scaleups or unicorns, CEOs are under the impression that they can simply offer the following three elements in order to retain Talent: The CEO must have empathy. Leaders must be part of the team/family, and both lead and be a mentor at the same time: "Leadership is about making a positive difference and you cannot do that without empathy." (Carly Fiorina, in Forbes) A nice - and fun - work environment, with pleasant furniture and amenities. A very good compensation plan and benefits BUT (and there is always a BUT) when top, young talent start working in a more complex environment (that is very different to working in a ten-person startup), expectations change.  They ask questions like: How will my career evolve in this company? What can the company I work for do to increase my skills? What are the strategies that will help make this happen? If the above questions, and others like these, are not addressed, the CEO will soon start facing issues that will impact on Talent Retention (and then Talent Turnover). How can we address the needs of top talent? Addressing this is part of the scaleup evolution phase. Based on my experience in deploying elearning projects for well-funded scaleups, the answers are: Offer a clear vision, career roadmap, and learning plan (along with related benefits to the employee’s professional skills). Work on the learning management process through a structured learning plan that allows employees to acquire new skills. Work on the talent management process, assessing competencies and planning a career ladder. Working on the talent management process, means starting to explore your company and your employees, identify (and formalize) roles, skills, and gaps to fill in order to reach the desired skills and competencies. After that you have to start to train your employees, and during the setup of the strategy one mustn’t forget the 70/20/10 model. Working on learning management process, means giving employees learning opportunities. Learning doesn’t refer only to formal training (10% of learning is formal), but also to coaching opportunities (eg learning from the best employees), and means leveraging informal learning (that is 70% of learning in the workplace). Then, at a certain phase of the scaleup’s evolution (in fact the sooner, the better) the CEO must build a L&D and HR department, remembering of course that the role of HR is not only related to hiring. In conclusion, the creation of a team requires the Board’s agreement and needs to be shared with the company’s C-level execs. All top team members need to agree that the ‘human factor’ is a key strategic element in the company’s long term success. Author: Claudio Erba, Docebo Founder and CEO  Described as a Revolutionary Entrepreneur beyond today’s boundaries, Claudio Erba is a serial entrepreneur, who founded Mailforyou.com in partnership with IEI Spa in 1999. Between 2001 and 2005 he lectured at the University of Florence, and in 2005 he founded Docebo, a SaaS company in the elearning market. You can connect with Claudio on LinkedIn or on Twitter @ClaudioErba73 The post Talent retention factors in Scaleup and Unicorn companies appeared first on Docebo.

70/20/10 is a big topic that has been growing steadily over the past few years in popularity as L&D teams really start to figure out their training requirements. For those of you who are new to the topic, 70/20/10 was kicked off in the 1980s by a research team out of North Carolina and in essence states that 70% of learning activity takes place through active job experiences (and I would also claim this maps to informal learning experiences as well), 20% of learning happens as a result of working with co workers, peers, and receiving coaching experiences, and only 10% of learning happens as a result of direct instruction. (McCall, 1988) While there may be many competing theories and plenty of academic debate regarding the validity of this theory in essence the majority of the writings I have read and my direct qualitative observations drive me to conclude that this is a solid approach to look at when building out your learning environment. I would like to position the strategy a bit differently however and try and build an organization that allows for a flexible learning environment that leverages the 70/20/10 model but also allows for more transparency in tracking key learning events. The concept of Learner-Centered instruction more fully embraces the 70/20/10 model and as an overall concept it pushes the concept that the learner should be more in charge of the learning materials and learning path they take. While this is a difficult path in many work environments finding a good technology partner can greatly assist in facilitating learners working to drive their own on-the-job knowledge and the ability for CLOs to be able to track the success of this initiative. Successful learning-focused organizations employ a variety of methods to help focus their employees on learning that will benefit the company as a whole. The ability to allow the employee to drive their own learning initiative helps motivate and retain top talent. This also relieves some of the burden of the Learning & Development team to constantly innovate new learning activities, that stimulate and motivate at a level most Millennials and (soon to be entering the workforce) Gen Z employees have and will have grown to expect. Peer collaboration is a central tenant of Learner Centered instructional design and also aligns very well with the 20% in the 70/20 model. The ability to quickly bounce ideas off of peers and your supervisors is a great way to sharpen the initial learning that was accomplished during the discovery and hands-on learning phase and leads superbly into the formalization of learning concepts in the 10%. This last phase is where anything that is still uncertain can be formally established in the form of traditional instructional methods (either face to face or eLearning). Bottom line is this: transitioning your learning organization from a traditional 10% first organization to a fully realized 70/20/10 organization allows your learners to benefit from Learning Centered Flexibility and have the capability to drive learning requirements in a more organic and healthy way. Finding software that helps you do it is the topic of my next blog post! Resources McCall, M., Lombardo, M. and Morrison, M. (1988), The Lessons of Experience: How Successful Executives Develop on the Job, Lexington Books, Lexington, MA. Author: Josh Squires Josh Squires is currently serving as the Chief Operating Officer of Docebo EMEA.  Josh has spent the past 15 years researching and implementing creative learning solutions within corporate and higher education environments. With clients ranging from Motorola to Disney, he has been on the designing and implementing stage of a wide range of learning scenarios with customers spanning the globe. Josh has also taught Instructional Technology theory and tools as a consultant and faculty member for over 8 years in both Corporate and Higher Education environments. You can contact him directly or connect with him via LinkedIn The post Bringing Learner Centered flexibility to your Learning & Development team appeared first on Docebo.

If you are dealing with Extended Enterprise (EE) learning you are probably aware of all the issues that come with this approach, for example, reaching people in different countries at the same time, approaching different organizations with their own behaviours and needs, ensuring compliance, and the high costs in delivering and monitoring these activities. Many of these goals can be achieved using an Learning Management Solution like Docebo - media-rich (and better) content can be delivered to a broader and wider audience; learning environments can be custom-created for different groups of users; you can also manage large numbers of users, groups, business units, or any other silo within your user base with a user management tool; and increase partner collaboration and involvement in the training process to see an increase in partner sales. In a previous article we looked at how to measure the business impact of EE learning and the measurable benefits of using an LMS to deliver EE training - now let’s take an in-depth look at the tools that you can use to set up an LMS with a focus on EE training. Step1: focus on the users organizations Map your customers in your LMS by creating a single folder for each unit you have to manage. Units, of course, represent different companies, clients dedicated academies, partners channels, or dealers you have to train. Inside each folder you will subscribe users belonging to the relative customers. You can completely customize the users information that you want to collect according to each organizational chart folder:  within Docebo it is possible to assign different fields for each branch of the organizational chart in order to better optimize the users’ details related to different companies, countries, offices, or any other sorting category you use to classify your learners. After creating the list of your additional fields, you can choose which ones to assign to a specific branch of the organizational chart. Step 2: customize the look & feel/ branding of platforms To optimize the Extended Enterprise learning process we have created the new Multidomain App. This brand new app allows you to completely rebrand your Docebo platform to show customized branding elements for each organizational chart node. This means that with the same LMS you can create as many layouts as you need, buliding a specific layout for each folder of your organization chart. In this way, users from different units will see different layout elements, such as colors, logos, favicons, web page titles and more. Remember: by using the color scheme feature and CSS editor it will be very simple to recreate the corporate identity of each customer. Moreover with the whitelabel app you will able to completely rebrand the platform by customizing the footer and naming  elements, and applying specific parameters to each customer. Step 3: create different URLs You can create specific URLs for each unit you have created in your organization chart and completely customize the signin page from which users will log into the platform. When you activate your Docebo installation, you will first choose a default domain name for your new platform (e.g. elearningbox.com), but the intention with this App is that by using custom URLs, you can assign additional domain names to the same Docebo installation so that users in different folders will reach the platform from completely different URLs, maintaining the user’s perception that s/he is entering an environment dedicated to his/her company. By customizing the login page you can create specific templates by changing the position of the login boxes, choosing and uploading a specific background image, and adding text and additional web pages. Moreover within the new Custom Domain Https App you can enable the https protocol, and upload and install your SSL certificate for each domain configured through the Multi-domain App. Step 4: create a customized learning program Once you have completed the setup of your platform you can start creating courses and learning programs. Docebo allows you to create and build specific catalogs, courses and learning plans and then associate specific ones to each branch of the organization chart. This means that users from different customers will see only the catalogs, courses or learning plans assigned to their specific branch. Furthermore you can also apply different e-commerce settings to each branch, using different currencies or payment gateways, according to each customer’s need/s. Step 5: create a manager profile for each customer It is very important to define processes and precise roles within an EE learning project. To help you in creating customized profiles in charge of these specific processes, Docebo has created the Power Users app. So within Docebo you can create fully customized profiles, assigning them some very specific permissions and powers according to each customer’s needs. You can create a specific power user profile for each customer or, what’s more useful and less time consuming, you can create one specific power user profile and then assign this profile to the manager of each customer folder. Step 6: customize specific dashboards for each customer We understand the need to organize information for users in the most simple and straightforward way. This is why we have created a new welcome page for users called "My dashboard". This page includes all the information and modules that you want your users to have quick access to, and highlights the relevant activities that they need to keep up with. You can create as many dashboards as you want, and you can customize a dashboard based on your organizational chart nodes by building and assigning a different welcome page to each branch. You can also create dashboards based on the user level, for example, creating one dashboard for the super admin, one for the power users, and one for the learners. Also each dashboard will display different information as per your needs - so you can create customized dashboards for different customers users, admin and power users. Start building your own Extended Enterprise training project by activating a Docebo free trial. The post How to manage Extended Enterprise training for dealers, partners & customers appeared first on Docebo.

Just as in everyday life, in training programs everyone is unique. Today, companies and big organizations gather people together from different cultures with different goals, and ways of learning and improving. So, how can everyone’s individual needs be accommodated? Elearning programs, in order to be effective, must be tailored around the individual - their needs and peculiarities - and this is the reason why Docebo is designed to help companies deliver customized elearning programs. Exploring Docebo 6.6’s Admin Dashboard It all begins with the welcome page! A standard welcome page for everybody doesn’t work at all, and a lot of the time even a ‘customized’ page isn’t enough, and can be rather superficial. That is to say, it’s too simplistic to customize a page to match a specific role’s needs for customized learning, you need to go much deeper into customization and build a unique learning experience. This is what we had in mind when we created the new dashboard system: a new way to let you welcome your learners to the LMS and customize their experience from the very beginning by building pages to match their very unique needs and expectations. The Docebo learning management system is designed with a ‘modular approach’ previously evident through our "app marketplace" and course panel. Now this philosophy is expressed in the newly updated dashboard. By managing a training project within your organization, the admin dashboard layout area lets you create multiple dashboard styles and assign them to your learners, power users and admins. In order to offer a varied experience, you can also customize the appearance for each branch or, if using the Extended Enterprise LMS, client and dealer. Pick your widgets and build customized elearning programs Customizations can be managed with different widgets. With customization you can present the information the specific group of users actually needs (i.e. it’s targeted), and nothing superfluous. As a modular learning management system, Docebo offers a wide selection of widgets capable of doing pretty much everything - the only limit is your imagination. You can create the best learning environment for your users, with all the relevant features you’d like to have, customized according to multiple configuration options. Everything you want is at your fingertips, you just need to set the system up according to your needs. Let me quickly guide you through Docebo’s world of widgets: My Courses This widget is the most basic, but at the same time the most essential one. It will let you present your training offering according to user enrollments. Courses Catalog Showcase your courses directly in the home page. If you want to promote your most popular courses, you can do it here. You can also insert some catchy elements to get users’ attention and attract them to the full catalog. My Learning Plans A helpful widget for users as it shows them the list of Learning Plans they are enrolled in. Subscription codes Are you looking for an alternative - and effective - way to allow your users to enrol? Start using the subscription codes widget, a must-have if you’re already using the related app! HTML/WYSIWYG A simple HTML/WYSIWYG editor for your custom content: do you want to embed inspirational phrases? Or maybe you prefer motivational images? You can do so right here! IFrame If the HTML/WYSIWYG editor is not enough, you can get onto this even more powerful widget. The "IFrame" lets you include content that lies in an external company website. Social This widget shows the list of social networks your company is in. Users can connect with your social profiles directly from the LMS. User Profile It allows you to display the avatar and profile information of the currently logged-in users. And remember: having a nice profile picture is a must when it comes to social interactions! Calendar Let users keep track of their training schedule and see their upcoming events with the calendar widget. Blog This widget shows the latest blog posts published by your users. KPIs-related widgets The last three widgets are KPIs-related. They are designed to share with users some interesting data, and they’re built on the LMS roles - you can select the KPIs that are to show for each role: My KPIs: KPIs about users’ performance, so they’re aware about their own performance Power User KPIs: Power Users’ statistics to keep an eye on the users they are managing Admin KPIs: Admin stats, because we love clear charts and graphs! And finally, take a look at the final results of a ‘hyper widget’-powered LMS: Do you already have a Docebo elearning platform? Login and start playing with these new tools! Otherwise, you can start your Docebo free trial in less than 30 seconds: click right here! The post Deliver high-impact training through customized elearning programs appeared first on Docebo.

We will be at the ATD 2015 International Conference & Exposition from May 17th to 20th at the Orange County Convention Center in Orlando in stand #441. As you probably already know, this event is the largest, best attended and most relevant exhibition and conference in the L&D calendar with some 10,500 visitors each year. If you’re considering doing more with elearning in your organization you would gain a lot by attending and what’s more entrance to the expo is free! If you decide to attend we’d be delighted to schedule a specific time at our stand to meet, answer all your questions, and give you a tailored demo of our latest release, Docebo 6.6 which focuses on Partners’ and Customers’ training via Extended Enterprise features, and enhanced modularity. Some new features in Docebo 6.6 include: Extended Enterprise: An enhanced Multi-domain App which manages multiple clients with unique domains from a single LMS Widgets Feature: A highly configurable and modular user dashboard with the widgets feature. This feature will enable the LMS admin to customize and assign multiple configurations so that s/he can provide a unique and personalized experience to learners Certification & Retraining App: This app enables a set of functionalities to manage the retraining of LMS users over time Https Web App: This app allows you to enable the HTTPS protocol, upload and install your SSL certificate for your custom domain and for each domain configured through the Multidomain App Join Docebo at ATD 2015 If you would like to see Docebo LMS version 6.6 in action, please drop by ATD Booth #441. And to set up a meeting for a live demo at the event please click here! We hope to see you next week in Orlando! The post Meet us at ATD 2015 International Conference & Exposition appeared first on Docebo.

We have just released a case study on Global IT security company Rapid7’s choice to use Docebo’s Extended Enterprise LMS to help it meet two related challenges: Rapid7 needed an efficient and effective LMS to centralize all of its content in one place and deliver this to its employees Rapid7 also needed to deliver coursework to its customers READ THE CASE STUDY Why did Rapid7 choose the Docebo LMS? Internally, Rapid7 needed to bring together a number of departments - and provide them with content efficiently - and Docebo met this requirement. Rapid7 also chose Docebo because it’s an easy to use LMS and Shane Smith, Senior Director, Global Learning & Support, confirmed that this is now paying dividends in terms of high levels of system usage by Rapid7’s employees and customers. "We want the LMS to be able to provide content for Rapid7 customers and enable them to pursue multiple layers of certification. We have the same vision for our partners, which provide services and/or resell our products. We also want to be able to internationalize our content - and I believe that Docebo helps us achieve all these visions," explained Shane Smith. "Based on our research, Docebo’s LMS, with its Extended Enterprise (EE) capabilities, was always equal or superior to all the other vendors’ products that we looked at." Shane Smith, Senior Director, Global Learning & Support, at Rapid7 How does Rapid7 use the Docebo LMS - both internally and externally? For its external customers, the LMS delivers technical certification classes for Rapid7’s Nexpose and Metasploit products. For its employees, Rapid7 uses the LMS to deliver product knowledge related learning, security training, as well as informational awareness - which includes items relating to people strategy, along with reports of internal company meetings. Rapid7 currently has some 600 employees, all of whom have access to the learning materials on the Docebo LMS. Shane commented, "Like Rapid7’s employees, our customers value the ability to go to one place and always get the information they need. The Extended Enterprise nature of the LMS provides us with a highly effective - and cost-effective - way of delivering our online courses and our certification classes." READ THE CASE STUDY The post IT security professionals choose Docebo’s Extended Enterprise LMS appeared first on Docebo.

As head designer at Docebo, my daily job is to study, design and develop Docebo’s LMS graphic interfaces and user experience to ensure engagement, product ease of use and innovation. Today I want to tell you a story that begins with a very simple idea: bringing training assets, information and experience to people in order to engage and support the learning activity without having them lose their time ‘searching’ through the assets to find what they need. In other words: the training comes to you and not you that has to search for it! How? Wearable devices, like next-gen cameras, glasses or watches are the new tools that are contributing to our technology growth by offering new and interesting opportunities for advanced adopters of LMSs and pushing the evolution of learning globally. Let’s focus, for example on the brand new Apple Watch. Even if It has a smaller screen, compared with an iPhone, there are many ways to deliver small pieces of information (bite-sized or chunks of learning) that can be strictly connected to a learning activity. How? From a learning standpoint, it’s a good start to focus on any kind of notification that should gain my attention quickly, and in a cool way, that may include interactions between students and teachers, activities list/s and productivity tasks, step-by-step procedures or quick "binary" quizzes. Imagine an Apple Watch elearning app So, here begins the story I want to tell you, of how an Apple Watch could be involved in a blended learning session (a kind of training that mixes both Classroom and eLearning activity). Let’s meet John Doe. In this hypothetical story he’s a sales person and today he’s travelling to San Francisco to attend his assigned Sales and Marketing Principles intermediate classroom session, which is handled with Docebo’s ILT-Classroom module to better organise the course logistics and deliver online training assessment. He wears his brand-new Apple Watch and he has just installed the Docebo Apple Watch elearning app. Using the app he can check his upcoming learning activities, and find today’s session (amongst others) … …and navigate to the course location. During his walk to the location he receives a notification about a last minute change: the session has been postponed and will start at 3:30pm. On arriving at the course’s location, the watch shows quick, clear indoor directions to the classroom and John, as soon as he steps in the classroom, is also able to immediately register his presence. The course has started and the Sales and Marketing Principles intermediate session looks very interesting. At the end of the course, John is very satisfied and he doesn’t have any doubt about how to answer the satisfaction survey that has just appeared on his watch. But the best satisfaction is to know that, after having completed the final test through the Docebo LMS, he passed the course with a solid 86/100 score! Well done John! This was John’s story and it’s a clear example of how all the support assets related to a blended learning activity can be pushed to the user: you don’t need to register your presence, it’s the app that asks you to do it. You don’t need to check the results, as the app will tell you how you performed. Want to try John’s experience on a "real" Apple Watch elearning app, and experience the wow-factor too? Use this interactive proof of concept! Just click/scroll each screen to experience John’s journey to his blended training activity! This is just a proof of concept, not a Docebo product. The post A story about John & his Apple Watch elearning app appeared first on Docebo.

Protection of data is something big companies really care about. And as training is, without a doubt, an online activity which requires enormous data exchange, today we’ll share some hints about how you can secure your online training content and build a safer elearning environment in a few steps. Usually, training content (online courses, for example, but also powerpoint presentations, as well as PDF or video files) is hosted on a Learning Management System and it is sent via the internet to users who are attending a learning program. In a normal scenario, if your data is streamed through the internet without any kind of protection, someone could potentially capture and read it very easily. For example, it could be done by someone who connected to your WiFi network. HTTPS protocol to protect data To overcome this potential issue, websites which deliver and or manage sensitive information are using the HTTPS protocol: this is a security measure to encrypt data so it’s protected and remains unreadable if someone is able to steal it. Within the SaaS (Software as a Service) world, there is a common option for this: vendors host customers on their own HTTPS-certified domain and allow them to use this secure access without any limitations. Here’s an example: https://customername.vendorname.com or https://vendorname.com/customername This usually works pretty well, especially for small companies. But large companies often need to go further as they need to deploy the SaaS application on their own domain, and get something like this: https://academy.customername.com In all these cases, if the SaaS application supports custom certificates, organizations are able to provide their domains with HTTPS encryption and offer users a safer online environment. How to secure your LMS data with Docebo How can you actually leverage HTTPS protocol to secure your data? In the next few lines we’ll see the procedure to be followed with your Docebo learning management system. The first step is to select your domain: this domain will be the master and it will be needed for all the other operations. Let’s say that we are going with this domain: https://academy.mycompany.com. If you haven’t already activated your custom domain app, then access your Docebo learning management system and activate it. This is easy, as you just need to go into your LMS, click on "apps & features" and then activate the custom domain app. Once activated you can configure it easily by typing-in the domain name then confirming it. After the confirmation message, the system will give you a very important set of information that’s needed to properly configure your DNS. The DNS lets the world know which server is responsible for a domain, and usually your IT team is in charge of the settings. Now you should be able to reach your LMS at http://academy.mycompany.com, so it’s time to apply HTTPS to this domain. HTTPS certificate for your Docebo LMS Firstly, you have to activate the HTTPS app in your Docebo elearning platform. The procedure is exactly the same as for the custom domain. Once you have activated the app, you have two choices depending on whether you already have a valid certificate for the domain or not. A certificate is an electronic document that is released by a recognized authority that guarantees your existence and identifies your company. Some companies have wildcard certificates which cover lots of domains: you should ask for one of those certificates if they are available. If that’s not the case, you can purchase a valid certificate by choosing from the many available vendors. In order to do so you will need a CSR that can be generated from within the Docebo HTTPS app by filling-in a simple form with your company data. Once you have the certificate, you should also have a ".key" file with it. This file is needed to ensure safe communication between the final user and the web application. Finally, you should have a CA certificate, that is another kind of certificate that identifies the vendor who sold you the certificate. All this info is entered into the HTTPS app. The system will perform a check on the information, and it will automatically configure HTTPS for you if everything is fine. If you encounter any difficulties, remember that our Help Desk is at your disposal at anytime and we can help you with this procedure! The post Improving elearning security through HTTPS appeared first on Docebo.

By the end of the month, we’ll be adding some cool features to your Docebo learning management system: support for multi ADFS, AICC format and Go2Training will come along with powered e-commerce transaction reports, improved learning plans and Adyen integration. Moreover, you’ll find a new course player option. I’d like to take you through some of these new features! As you may already know, Docebo is a modular learning management system designed to be simple at its core, but extensible in that you can extend its features via a great number of apps and integrations to build complexity per need / requirement. This is the reason why our cloud LMS can be adopted by small-medium companies as well as by large enterprises which have to manage complex training projects for multiple clients or partners - and the new features we’re going to release will be beneficial for both: Multi ADFS: if you have the multi-domain app active on your LMS, this allows you to use different ADFS to let multiple customers access the same elearning platform. AICC: we know that this standard is commonly used by course providers and companies that run training. If you are one of those companies you can now use AICC courses in your Docebo elearning platform! E-Commerce transaction reports: you already have transaction reports in your Docebo LMS, but due to this new improvement you can now export reports via APIs, plus create specific reports to better analyze the trends of your e-commerce business. Catch-up sessions: schedule an online ‘plan B’ course to be unlocked if your users fail the initial classroom course. That way they’ll be able to keep up with their training and career path according to the training plan you have envisaged. Adyen integration: another improvement on the e-commerce side, as you are now able to use Adyen (a fast growing payment gateway) to accept payments via your Docebo elearning platform e-commerce module. Go2Training: you’re likely already using GoToWebinar and GoToMeeting to set-up webinars and meetings directly within your Docebo LMS. This new integration is designed to finally let you can schedule a Go2Training session as well! We’ll also be adding a new course player option with the 6.6.1 update. This is something you’ll find very useful because it allows users to navigate courses much quicker, in fact with the single click of a mouse! Check out how it looks below: Are you ready to push your Docebo elearning platform further? We’ll be back on this blog by the end of the month to share more details about this update. Stay tuned and just drop us a line should you like to know more about our cloud learning management system! The post Docebo June roll-out: new LMS features & integrations appeared first on Docebo.

In this post, Claudio Erba, CEO at Docebo, writes about how SaaS/Cloud adoption can change the ‘pilot project’ approach in corporations. From the (outdated) legacy vendor approach which is time expensive, with locked multi-year contracts - to the modern SaaS/Cloud way of doing business where pilot projects start with a fully-featured trial, modular and scalable plans over time, and free help desk to make the experience run smoothly! Do you remember the ‘old days’ when software salespeople came to YOUR office, monopolized YOUR time in YOUR meeting rooms, and stole your coffee and donuts along with your time. They spent A LOT of time talking with your employees, and after several meetings and some content-poor slides you were still only left with a vague idea of what the software was all about. I have one piece of good news, and one piece of bad news for you: The bad news is that, unbelievably, the market is still full of software vendors like that, and you can still think of a ‘pilot project’ with this kind of software as very expensive in terms of time and money (they have to justify ‘old style’ software inefficiency, which comes along with high prices and a very long time to deploy a legacy system). The good news is that SaaS (Software as a Service) changed the concept of software adoption in and of itself by giving customers exactly that they want: cheaper software implemented in a shorter time-frame (and this not only saves you time, but on donuts and coffee too!). The new way of software adoption via free trial from SaaS/Cloud vendors is a simple three-point strategy: Free Trial: the prospect must be allowed to activate a free trial (for a limited period of time) in order to test, evaluate, and actually use the application. Flexible Pricing: The purchase should be user self-provisioning (aka cloud self-service), with scalable plans designed to be upgraded and/or downgraded according to the software usage and customer’s actual needs. First class, product-oriented pre-sales approach which provides consulting and Help Desk service (even during trial period). Given the free trial period and the pre-sales approach during the pilot project, the first two phases of software adoption are: Familiarization: Start exploring the software, fall in love with the user interface (which in the SaaS market is typically described as ‘easy to use’) and also understand the benefits that the application can bring to the organization. Utilization: given the ability to activate a free product trial in just a few seconds, the prospect is able to create his/her own prototype within minutes, and start using the application without involving any third parties in the project. Modern buyers, conservative buyers, & SaaS/Cloud SaaS/Cloud applications are targeted at modern buyers, as conservative Purchase Offices or IT managers (who prefer the IBM sales approach) would find it difficult to understand the SaaS/Cloud user self-provisioning process. Modern buyers don’t like RFPs, they prefer the ‘try and buy’ approach and they want to ‘get a feel’ for the application by actually using it in pilot projects based on real business processes. The SaaS/Cloud pilot project adoption process is therefore a new method the modern vendor has to coach and support the prospect in. Here’s why: Help Desk, even during the trial: can you imagine a help desk team that promptly answers your questions BEFORE you buy the product? Usually a SaaS vendor provides complementary support during the free trial period. Have you ever heard of a legacy vendor that comes to your offices to install the free version of the software and start delivering help desk services without a 5 year commitment? Thought not… Technical pre-sales team acts as a consulting team: we all know a lot of consulting is needed before software adoption. Usually a SaaS/Cloud pre-sales team has high technical skills, a strong passion for technology and is ready to assist the customer during the product evaluation/pilot project. Another difference is that the pre-sales team starts talking about the product right from the word go, without long, vague discussions on irrelevent topics (in your meeting rooms!). And what’s more, the pre-sales team of a SaaS application is committed to delivering demos, customized demos (more often than not remotely) and vertical webinars without monopolizing your time, money and space! In the event of a big SaaS deployment, specialized roles such as Customer Success Managers and Implementation Specialists may be involved to better support and advise the prospect during the trial phase. After the pilot phase, the purchase is usually a small plan, as the prospect has the opportunity to run a second pilot project and then scale-up quickly according to project requirement/s. This is basically one of the most interesting advantages of the SaaS approach: flexible pricing so you can start with a small plan, deploy the solution and upgrade to a higher plan when ready. And what about enterprise customers? They usually prefer multi-year commitments because they think the adoption of a software/IT solution is a strategic commitment. In these cases, SaaS vendors understand this need and they provide enterprises with multi-year plans, baseline-priced but still with the opportunity to upgrade/downgrade in a flexible way, which is not typical at all for legacy vendors. Since donuts and coffees don’t grow on trees (and are strategic assets for each and every company ) - the SaaS/Cloud vendor’s mission is about giving a clear answer to whoever asks for accessible, modular and flexible solutions. Solutions which are ready to go, easy to use, and also able to scale-up according to project requirement/s. In the end it comes down to this, you’ll be able to spend more time on the pilot project and less time (wasted) in the meeting room! Author: Claudio Erba, Docebo Founder and CEO  Described as a Revolutionary Entrepreneur beyond today’s boundaries, Claudio Erba is a serial entrepreneur, who founded Mailforyou.com in partnership with IEI Spa in 1999. Between 2001 and 2005 he lectured at the University of Florence, and in 2005 he founded Docebo, a SaaS company in the elearning market. You can connect with Claudio on LinkedIn or on Twitter @ClaudioErba73 The post How legacy software vendors steal your donuts and coffee appeared first on Docebo.

Nowadays companies and organizations are facing a serious challenge when it comes to retraining employees for compliance - i.e. how to provide training and information to employees so as to be compliant with all the norms and laws of the country. Violations of any regulations can mean legal issues for a company - prosecution, fines and loss of business can result -  so it is of the utmost importance to ensure that employees are fully trained and their knowledge is kept up to date. Docebo aims to make this easier for companies with its recently introduced "Certifications and Retraining" app that allows admin to easily create training certifications that validate skill levels for various topics. Delivery and expiration policies related to the certifications can be configured according to the specific needs of the organization, following the mandates outline in compliance training. Retraining for guaranteed compliance Topics for compliance training (unlike regular training) are often repeated on a regular, for example, annual, basis. So being compliant means the system not only certifies your users, but also allows you to retrain employees in order to renew the certification on time and avoid expiration. With the new Docebo learning management system certifications and retraining app, this workflow becomes completely automated and compliance becomes effortless. This app enables some level of customization in so far as you can build out the certification process - create and assign specific items to achieve, specific reports to track information, and build your own email system in order to alert users about the expiration dates of certificates and how to renew. Users will get the certification by completing different items such as designated elearning or ILT courses, webinars, learning plans, and external activities. Docebo’s CTO Fabio Pirovano explains: "One of the main advantages of our approach with this new feature is the separation of the certification from the course/ activity/ learning plan(s) that trigger it, allowing for much greater flexibility in the management of the certification process.This flexibility enables your learners to maintain their certification without having to retake the same course over and over again, yet all the while having the certification credential maintained and tracked by the system." Let’s go over how to create a certification system with the new Docebo app in 3 simple steps. Building a certification system Create the certification in a few clicks by assigning a name, a short description and choosing also when it will expire. Remember that you can create as many certifications as you want, according to compliance mandates. Moreover if you work in a company or an organization operating in different countries and you are dealing also with different laws and rules, with Docebo you can create different certification processes customized according to the different requests of each country. Assign certification policies: decide how the users will get the certification. You can sign a certificate to be awarded at the completion of any of the following: elearning courses, ILT courses, webinars, learning plans, and external activities. This tool allows you to create a certification program using different items, achieved through activities managed directly by the platform such as elearning courses, webinars and live training or through courses and activities taken outside but correctly recorded into the platform by the External training app. Remember that courses can be enriched with the powerful "test" tool that allows you to create and manage evaluation tests to check your user’s real level of knowledge. You can also decide to allow users to retake the same course or learning plan to renew the certification. Create a certificate to be unlocked when certification is achieved: through the certificate feature you can build customized certificates that users will be able to download and print once they have completed the items included in the certification program. How to create the notification system Create your notification system to track certifications issued and alert users about upcoming expiration dates. Docebo allows you to create a customized system of emails or alerts very quickly and easily. By using the Notification app you can create emails to alert users when they achieve a new certification, and one or more reminder emails when the certificate is about to expire (you can define how far in advance the notification should be sent). This email includes the instructions the user has to follow to renew the certification. Through the notification app you can also build a system of emails that allows you to keep company managers updated re: certificates achieved or expired. This notification system allows you to always be one hundred percent up to date about the status of compliance certificates in your company so you can fulfill requirements. Users can check the status of their certifications by accessing the ‘My activities’ area and choosing the related tab. Sign up for a free trial Activate your Docebo learning management system in a few minutes to check out the certifications and retraining app - click here to start your free trial! The post Compliance training with Docebo’s certifications & retraining app appeared first on Docebo.

When we think of social media tools that may be useful in the realm of eLearning, Twitter is probably the last one that springs to mind. Its reduced character count posts may be ideal for quick social interactions, but how can eLearning professionals use them to engage and enlighten their audience? The truth is that Twitter is one of the most powerful social media and can be a great tool not only for social learning, but also for building an effective online presence as an eLearning professional. But are there any tips and tricks you need to know before you dive into the Twitter ocean? In this article, I will reveal 16 golden rules that eLearning professionals should follow when join Twitter. Introduce yourself properly. Once you set up your Twitter account, as an eLearning professional, you need to write a short bio that will inform your fellow Twitters who you are and what you are interested in. Be concise; after all, Twitter is a social medium that adores personal expression using as few words as possible. If you are wondering whether you should use an avatar or a photo for your Twitter profile image, keep in mind that photos are more personal and thus more engaging. Finally, also consider adding to your profile a link to your LinkedIn account. Be selective about whom you follow. Undoubtedly, you may want to have as many Twitter followers as possible. But apart from following the right people, some of whom you will find from bios and tweets that interest you, do not follow back everyone who follows you. This has nothing to do with being snobbish; rather, it protects you from irrelevant Twitter information overload. Follow only accounts that offer you material you find valuable and avoid following people who tweet more often than you can handle, for instance, let’s say more than 4 tweets a day. Don’t worry if you don’t get enough connections; people who think that your Twitter feed is of value will find you sooner or later. Join Twitter discussions. To make the best out your Twitter experience as an eLearning professional, you must take advantage of its conversational nature. Don’t just wander around looking for people to connect; contribute your eLearning insight to Twitter exchanges that interest you, ask questions or just retweet the most successful statements and support them by sharing them within your own network. Encourage your learners to join online discussions with you, and don’t forget to always use the appropriate hashtags, in order to keep the conversation on track. Build your network of eLearning professionals. There are a myriad of eLearning professionals with Twitter profiles, which gives you the opportunity to build a network of contacts and potential collaborators who may be able to help you create eLearning courses in the future. For example, you can find eLearning content developers and subject matter experts who you may need to call upon for an upcoming project, or even build a business relationship with a graphic designer who has a project you might be interested in. Twitter is, by nature, a networking tool. So, why not use it to create a network of like-minded eLearning professionals who can help you develop more powerful online courses and keep you in the loop when new jobs are available? Use Twitter to track both those you are personally interested in and those who may be the most influential. Following and connecting with other eLearning professionals can reinforce your eLearning network and help you discover new eLearning blogs, websites and other eLearning trends. It is also a great way to exchange ideas, concerns, as well as eLearning design and development tips and tricks, so do not hesitate to interact with your colleagues as often as possible. Create an eLearning community for your learners. The biggest value of social media is that they facilitate community building and Twitter can do so successfully to the advantage of your learners. Reach your learners who already have Twitter accounts and encourage the rest of them to create their own. Use your Twitter feed to get them involved by asking them to reflect on what they are learning and share their thoughts, questions, concerns, as well as any relevant information, with others. This way, you will engage your audience and take advantage of Twitter as one of the greatest tools for social learning, which, without doubt, enhances every eLearning experience. Follow the subject matter experts. Following your subject matter experts and encouraging your audience to follow them as well, will not only help your learners to get additional information about your eLearning course, but also offers you tweeting material. Incorporating subject matter tweets into your Twitter feed will motivate your audience to ask questions and keep the conversation in the virtual classroom going, even after the eLearning course is over. Furthermore, you can use their tweets as an indicator of whether they have understood the eLearning content. This provides you with valuable feedback about the effectiveness of your eLearning course. Re-tweet from subject matter experts. Twitter is a treasure trove of eLearning insights and advice. It is filled with subject matter experts and eLearning professionals who know a great deal about their field and are happy to share their knowledge. Why not take full advantage of their experience and expertise by re-tweeting their posts and sharing them with your learner network. For example, if a subject matter expert tweets about a new article that your learners might benefit from or a tip that they would like to share, then re-tweet it to give your audience the opportunity to expand their knowledge base. It might even spark greater interest in the topic and encourage them to go seeking answers on their own. Encourage online collaboration with Twitter hashtags. It seems as though Twitter hashtags are virtually everywhere. Even television programs and magazine ads now feature hashtags that are used to quickly find a topic in the Twitter-verse. eLearning professionals can use these hashtags to their advantage, as well. Twitter hashtags are an invaluable social learning tool. Using eLearning Twitter hashtags is a great way to discover new eLearning trends, as well as to provide your learners with the latest information about an eLearning topic that might be particularly useful to them. You can also create your own eLearning hashtags, such as a hashtag related to your eLearning course. In this case, make sure that each hashtag you create is unique and short, so it allows space for the rest of 140 characters, which Twitter limits you to use for every tweet. Create a hashtag as a point of reference each time your learners communicate with one another, provide feedback and discuss key ideas that center around a specific subject. By doing so, your learners can see all tweets connected to that hashtag and offer their own thoughts on the topic, so that they can become an active and integral part of the eLearning community you have created. Create activities that center on hashtag-based research. Hashtags can also help learners carry out research for upcoming assignments or assessments. For example, if learners want to know more about a particular idea, they can do a Twitter search by using a hashtag, phrase or keyword to immediately view ongoing conversations about the subject. In addition, they are also able to see if any links to online videos or webinars have been tweeted or if any other Twitter users have shared ideas or insights about the topic in the past. Spark discussion using Twitter chat sessions. Schedule weekly or monthly Twitter chats with hashtags. Simply create a hashtag, let your Twitter followers know when the chat will be held, and then host a lively debate on the hashtag’s page. This allows you to reach out to your learners, boost peer collaboration, and offer support for those who may have questions or concerns that need to be addressed promptly. Create an assignment that centers on weekly Twitter posts that test user knowledge and spark discussion among your online learners. Students can chat with other students online to benefit from the experience and skills or to improve their understanding of the subject matter. If you are holding regular Twitter chats, remember that consistency is key. Stick to a set time and try to develop some ground rules that can keep the chat on track. Create Twitter-based assessments. Twitter can also be used as an assessment tool. You can ask your learners to reflect upon the subject matter or create a brief summary of what they have learned during the lesson to test their knowledge. Twitter forces them to be concise and clear with their responses. Rather than summing up the concepts in a lengthy essay, they have just a handful of characters to convey their thoughts and ideas, which means that they must fully comprehend the subject matter in order to be able to effectively communicate the key takeaways of the lesson. Create links to eLearning videos and articles. Twitter may have a limited character count, but that makes it ideal for linking to eLearning videos and articles that your learners may find helpful. There are also sites that shorten URLs, so that you can save your characters for a brief description of what they’ll find in the link. Twitter offers a highly effective way to create eLearning activities and use videos and other online resources as supplementary learning aids for your learners. For example, you can ask learners to read an article or watch a video then post their thoughts about the subject matter, or encourage them to post a question each week that improves their comprehension of the topic. This also gives other learners the opportunity to share what they have learned and to gain an in depth understanding of core ideas and concepts of the lesson. Keep learners updated about upcoming events and activities. Rather than sending out emails or posting events in your eLearning course, you can use Twitter to keep your learners updated on important events, assignment deadlines and assessment dates. Learners are more likely to actually read these important updates, as well, given that they probably access Twitter more often than the eLearning course. If you are holding a webinar at the end of the month, for example, you can let them know within a matter of minutes, and probably reach more learners in the process. Chances are that your learners are going to be on Twitter or other social media sites more often than they are logged into the eLearning course platform, so reaching out to them via this avenue is practical and effective. You can also send out notifications for important world or industry-specific events that they may need to know about, such as upcoming trade shows or world events that relate to the subject matter or have an impact upon the industry as a whole. Tweet news and trends that serve as examples of real world application of your eLearning course material. Posting about current trends and news also gives you the opportunity to tie real world subjects into your online course. For example, if your eLearning course pertains to business management and you post an article about an upcoming merger, your learners can instantly see how the online content of your eLearning course links to real world benefits and applications. Create Twitter backchannels during webinars or live training events. Create a Twitter backchannel for your eLearning course, webinar or live training event where learners can hold a discussion and share their opinions with their peers. This also gives instructors and facilitators the chance to see what learners are thinking and to get a clear idea of whether they are actually absorbing the information or if further clarification is needed. For instance, learners can access the backchannel Twitter chat via the hashtag to ask questions about a specific topic or to share personal experiences that may benefit their peers. Be consistent. As it happens with all social media, in order to establish an effective online presence, you need not only to be there, but also to consistently take advantage of what they have to offer you. Log in, tweet and retweet at least once a day and preferably twice. This will help you not only keep track without losing valuable Twitter news, but also reminds your fellow Twitters that you are there because you have something interesting to say. Of course, you must not tweet just for the sake of tweeting; instead, try to share meaningful material and comment on current eLearning developments and eLearning trends. Twitter gives eLearning professionals the ability to engage their learners and provide them with valuable learning resources, even if they have no prior experience with social networking platforms. It also permits them to reach a wider learning audience and to enhance the eLearning experience of learners who may be distracted, pressed for time, or unable to attend other type of synchronous elearning events. Now that you know all the tips that this Twitter guide has to offer you, you might want to learn more about the role that social media play in your field. Read the article 12 Golden Social Media Rules For eLearning Professionals and find out how to make your social media presence not only effective, but genuinely outstanding. Author: Christopher Pappas Christopher Pappas is founder of The eLearning Industry’s Network. Currently, the eLearning Industry has a network of more than 250,000 professionals involved in the eLearning Industry. He is also the Founder and Owner of the Instructional Design and eLearning Professionals’ Group, which is the largest online community of professionals involved in the eLearning Industry at LinkedIn. You can connect with Christopher on Linkedin and Twitter. The post The Ultimate Twitter Guide For eLearning Professionals: 16 Golden Rules To Follow appeared first on Docebo.

According to Bersin & Associates, amongst the top business challenges at this point in time is the need for growth through human capital management. In fact: 35% of organizations see the need to accelerate and globalize 51% struggle to hire the right talent (source: http://www.slideshare.net/jbersin/big-data-in-hr-the-opportunity) These two facts combined means that a broader HRM strategy should be integrated within an L&D strategy. The HR role and its own processes have been changing rapidly in the last two or three years. And according to Josh Bersin "A new model of HR will emerge, one which focuses on global delivery of core services, talent services, as well as what we call ‘strategic enablement’ services.  And technology will play a much larger role". (source: http://www.forbes.com/sites/joshbersin/2013/01/11/hr-leadership-technology-and-talent-management-predictions-for-2013/) In the HR world, attracting, developing and retaining employees are the main goals that should be pursued and an IT strategy can certainly help to measure results. Interoperability and data sharing across HR functions are two key elements of a strategic HCM (Human Capital Management) solution. This is the only strategy that avoids business process inefficiencies that are often consequences of various disparate applications installed at different points in time in various functional areas (siloed applications). In order to build integrated processes and foster business outcomes, you should improve data sharing between your HR tool, and Learning and Talent Management. Benefits of an integrated HRM approach The strategy outlined above will help the executive decision-making process, and bottom line results: Bottom line: If you want to improve your workforce performance, you should integrate the key modules of your software suite, otherwise you may find your company spending more on IT without improving the bottom line. Executive decision-making: Managers are responsible for rating, rewarding and holding employees accountable for achieving specific business goals and creating innovation. By having a clear vision of the strengths and weaknesses of the work force, executives are able to identify potential gaps that affect productivity. Accurate HR data helps them forecast future needs and measure the true impact of performance and compensation systems. Up to this point we have highlighted the two most relevant improvements for a firm that adopts an integrated HRM approach. But the positive outcomes are spread over different processes and daily tasks. Below I list some of them: Hiring the best with less An integrated solution helps managers improve the efficiency of the hiring process. Several tasks such as advertising, resume screening, and interviewing candidates are automated. And not surprisingly, this will also reduce the cost of hiring. Training at the speed of business The time to train to new employees is dramatically reduced when the training process is integrated with the hiring process, and that can be better (and more quickly) achieved when a company has planned a technical integration between the training system and the recruitment platform. Alignment between training and performance L&D professionals and operational managers can work together to deliver learning in the workplace at the point of need. Thanks to the quality of available data, executives can track where employees fall on performance and then give them the right training for support. Rewarding and Retaining Stop rewarding only the C-levels of your company and deploy a company-wide pay-for-performance model. Using data and metrics, HR are now able to retain top talent by compensating objective results and preferred behaviors. Nurture happy people Engagement is the key! Compensation and salary are still the most relevant factors an employee considers, but nowadays, especially if you deal with millennials, even that is not enough. "A year-end cash bonus doesn’t give an immediate sense of gratification for a job done today, and it may not address what’s on an employee’s mind today". (Source: http://www.forbes.com/2009/11/19/incentives-recognition-engagement-leadership-ceonetwork-employees.html) ‘Reward-immediacy’ can be achieved through an organization’s IT system - an integrated HRM system helps in delivering day-to-day and collaborative engagement strategies, and mobile devices could play a big role in engaging workers immediately. For example, workers can receive push notifications about rewards to their mobile devices at the exact same time they have earned it. Compliance first Become - and stay - compliant. This is imperative for companies of all sizes. With a regulatory landscape that changes rapidly, the need for a set of tools that helps executives avoid the risks of ‘non compliance’ is high. Conclusion This is a simple list to get you started on making strategic decisions if you’re thinking of moving to a more integrated HR management system. You might to surprised to discover that an LMS (Learning Management System) can be the central focus of an integrated suite. Look out for my upcoming blog posts on this topic! Author: Valentina Piccioli Valentina Piccioli is Docebo’s E-Learning Analyst has helped and supported many of the Docebo’s customers. Topics have included E-Learning, cloud-based solution deployment, and leveraging cutting-edge technologies to build integrated learning environments. The post 8 reasons to use an integrated HR solution suite appeared first on Docebo.

Creating learning programs is a common practice that allows you to build a sequential learning path with different courses and resources for different learning levels. A learning plan drives the growth of users and constitutes a valuable tool for the development / maturation of new skills, or the reinforcement of existing ones. Learning plans can include, for example, language courses, soft skills, technical topics or product information, and they are all useful for learning new content and certifying new skills. Selling learning plans could be a profitable business - but how do you go about selling learning programs? Step 1: Build your learning plan First of all you have to create the courses that will be included in your learning plan. You can add any kind of course available in the Docebo LMS: e-learning, webinar or classroom courses, and this way you can maximize the effectiveness of training by getting the most out of all these three learning methods, combining e-learning resources with webinars and live training. You can assign prerequisites to the learning plan in order to make it sequential, so that only users that have passed the previous courses can then proceed in the learning program. What happens if a student misses a classroom course that is part of a sequential learning plan? Typically, if you have set prerequisites between courses the student will have to suspend his/her learning plan because s/he cannot access the next course without having completed the classroom course first. Docebo has found a solution for this - we have introduced a catch-up courses option to learning plans! Basically the catch-up sessions will allow students to attend a substitute, or plan B, course instead of the "official" classroom course they missed, and therefore they can proceed with the learning plan as originally intended, with no interruptions. Step 2: Make your learning plan purchasable The second step is to create the Learning plan by assigning an appealing image, title and description. In order to sell your learning plan you have to insert it in a catalog and manage the e-commerce settings accordingly e.g. assign a price for the learning plan which will cover all the courses included in the plan. Alternatively, you can choose to sell only some of the courses included in the learning plan in which case the final price will be the sum of prices of the individual courses. The Docebo LMS allows payment through the most popular payment systems in the web: Paypal, Authorize.net and Adyen, you just need a valid merchant account for one of these three systems and you can easily set up all the required information in our ecommerce settings page. You can easily track all the information through the new e-commerce-transactions custom report. This report shows the list of e-commerce transaction data. The report contains one transaction item per row, with the information in columns, making it easier and quicker to check all the information. You can export the file in csv or xls format. Conveniently, you can also schedule the sending of the report to yourself and all your stakeholders on a daily, weekly or monthly basis - making the process fully automatic. Get started: Get going with your e-commerce project with a free trial! Do you want to create your own learning plans and sell them to your customers? Start your Docebo LMS free trial and test-drive its powerful e-commerce features! The post Selling online courses with the Docebo e-commerce module appeared first on Docebo.

Since the early 2000s e-commerce has become increasingly common and widespread. The sale of services and content for elearning isn’t an exception and many service providers leverage a specific  technology - the payment gateway - which is able to manage and simplify credit card payment processes, whilst maintaining a high level of security. E-commerce payment gateway This technology is the online equivalent of the POS (point of sale) of actual physical stores. The payment gateway encrypts sensitive information (such as credit card numbers) during the purchasing transaction. The Docebo elearning platform comes with an e-commerce module which is integrated with several gateways so you can safely sell your training content through the platform. Amongst these gateways, Adyen is particularly interesting - also it’s growing very fast in the payment gateway market. The integration between Docebo and Adyen Adyen allows you to use all main credit cards services available on the market, and so it assures a wide range of choice for anyone looking to buy training content through your Docebo LMS e-commerce module. Adyen is great because of its ability to work with a wide network of local payment systems, such as non-mainstream banks and credit cards which are seldom supported by even the most common gateways. This offers an advantage to producers, developers and service providers who work with local organizations to manage their e-commerce project/s. In fact Adyen currently supports more than 250 payment methods. Another noteworthy Adyen feature is SEPA (Single Euro Payments Area) adoption for direct deposits in the Euro area. Why use Adyen with Docebo? White-labeling: Adyen allows a complete layout customization of the payment page so it can be consistent with your corporate identity. PCI compliance: by using Adyen you can sell content via Docebo without worrying about being compliant with the PCI (Payment Card Industry Data Security Standard) since all payments are handled through the Adyen infrastructure. Direct API: thanks to APIs, Adyen ensures your customer’s payment card data is secure during the transaction. And if you resell content online you will have an immediate savings because you don’t need to worry about PCI compliance costs. Activate your elearning e-commerce! The integration between Docebo and Adyen is an excellent opportunity to sell your courses and training content safely online. To get started what you need is a Docebo elearning platform and an Adyen account: the integration will take only few minutes, as shown in this procedure. Do you already have a Docebo elearning platform? If not, you can activate it now, free for 14 days, and test it out for your elearning-related e-commerce project! The post Welcome to secure e-commerce with the Adyen & Docebo integration appeared first on Docebo.

  The corporate HR systems landscape is multi-dimensional. As well as core HR data and systems, companies typically have many systems for managing recruiting, learning, and talent processes, as well as their line of business applications. Whether you have an HR Suite or Best of Breed applications (or both!) creating a coherent picture of your people is both complex and difficult to manage. But HR is increasingly being challenged to do just that - integrate its people data and deliver joined up business processes that transcend the functional silos and systems landscape. Join Docebo’s Head of LMS Development Team, Raffaele Quitadamo, on Tuesday June 30th at 9am PDT | 12pm EDT| 5pm BST | 6pm CEST for a webinar based on extensive independent research with David Wilson, CEO of Fosway Group, Europe’s #1 HR Analyst. They will discuss the drivers, challenges and benefits of integrating your HR systems landscape, including: The complexity of corporate HR and functional systems landscape today The challenges in really joining up the people data picture and the drivers to do so How key people data elements are critical for driving real business outcomes from talent and learning The role of LMS as a central hub for integration between HR, Talent and Work How HR and Learning leaders need and can work with IT to address these challenges REGISTER NOW The post Webinar 6/30: Integrating the HR Landscape on the Cloud - data, processes & business outcomes appeared first on Docebo.

iSpring’s engineers have put Docebo LMS through compliance tests with iSpring-generated learning courses and we’re happy to announce that Docebo supports SCORM uploading and reporting. New to iSpring? Check out this article on publishing e-courses with iSpring. Just follow these simple steps to upload your SCORM package into Docebo: 1. Login as an administrator. 2. Under the Admin panel, select Courses. 3. Navigate to any course into which you would like to upload a SCORM package, or create a new course for that purpose. 4. Give your course a Name, and then add a Description. The Course type option allows you to optimize the appearance for a smartphone or desktop/tablet display, and you can also choose a Thumbnail to your course. When you are done configuring your course, click CONFIRM. 5. Now your course is ready to enhance with training materials. Select ADD TRAINING MATERIAL → SCORM. 6. Click UPLOAD FILE to locate your iSpring-generated SCORM package. At this point, if you like, you can select your desired view mode (see below). Then click SAVE CHANGES. 7. Your SCORM file will be uploaded and processed by the system. This process usually takes a few minutes, so grab a coffee and wait while it’s being uploaded. 8. Once the item is processed, you will see the unambiguous green check mark. Now you can preview the course by clicking the Play button down below. 9. Success! Here is our SCORM course that we have created with iSpring: There is a switch at the top right labeled LEARNER VIEW / ADMIN VIEW. You can toggle this switch  to see how students or admins will see the course listing. One really cool feature of Docebo is that you can choose a View Mode for your course (see the 6th step in this tutorial for a screenshot). Play Inline will open it right on the same webpage inside the course player. Lightbox (default) will open a viewer over the top of your Docebo webpage (like the picture viewer on Facebook). Fullscreen will expand your course to fit the full screen automatically. Be aware that Flash content doesn’t capture keyboard input in Fullscreen mode, so choose the Mobile (HTML5) output option from the iSpring  Publish window. Play in New window will open a new tab in your browser to show the course. Note: The SCORM package file size must not exceed 800 MB. We hope you found this post helpful. If you follow these simple instructions, you will be delivering courses on Docebo LMS in no time. Thanks for reading, and good luck with your course authoring! Author: Brian Tarr Before finding an outlet for his talents - both tech-savvy and creative - Brian Tarr worked as an iSpring tech support pro for two years. Now that his latent writing abilities have finally been discovered, we enjoy reading his every single article. Always full of humor, his work is invariably built on a solid foundation of research and facts. The post How to upload your iSpring course into Docebo appeared first on Docebo.

These are trying days for companies that are using learning management systems with SCORM players built on Java. In fact, the NPAPI support is being dropped by Chrome and other major browsers are following, with a total drop likely to happen in the next few months. So, how can you keep your corporate training up & running? First of all, let’s distinguish the two different ways this NPAPI issue affects your corporate training. The first way is related to the SCORM player embedded in your learning management system (LMS), while the second way is all about Java-based or Silverlight-based objects which may be included in your SCORM packages. LMSs, SCORM players & NPAPI If your SCORM object is currently not working in Chrome, you should probably investigate it further and find out how your LMS’s SCORM player was built. Is it built on Java? That would be the most plausible reason behind your mess (because I bet this thing is driving you absolutely crazy!). So, what can you do about it? You can always try to find a smart workaround, but if you’d like to have a strong long-distance strategy for your corporate training you ought to carefully read the "NPAPI deprecation: developer guide" In September 2015 (Chrome 45) we will remove the override and NPAPI support will be permanently removed from Chrome. Installed extensions that require NPAPI plugins will no longer be able to load those plugins. What I suggest is to then investigate how you can migrate to a compliant learning management system, like Docebo. The Docebo elearning platform’s SCORM player has been built on Javascripts, and that’s why you’ll be able to keep your corporate training project on track, with no interruptions or headaches. Do you want to give Docebo a try? The good news is you can try the Docebo LMS for 14 days, free of charge, and check for yourself if it fits your training needs - and compliance, of course! What if SCORM objects come with Java items? The second - and worst - scenario is about SCORM packages which come with Java-based or Silverlight elements inside. Unfortunately this is something 100% related to the company that has developed the course, so you may consider contacting them directly for support. Nevertheless, course developers will, sooner or later, be forced to face this NPAPI issue, so it’s worth it for you to get in touch with your course provider and check where they currently are in this rather messy story (hopefully, are already working on a fix!). The post Chrome & NPAPI? Keep your SCORM player working with Docebo! appeared first on Docebo.

Let’s face it, you probably don’t have a whole lot of time to sit and read through a lengthy guide when creating your asynchronous eLearning course. There is still plenty to do before your deadline rolls around, but you still want to be able to deliver the best possible eLearning experience to your learners. Thankfully, you can use these asynchronous Learning tips to get all the information you need in a fraction of the time. 1. Incorporate a variety of different eLearning activities. Self-guided learners need a variety of different activities to cater to their individual learning styles. This also helps to prevent boredom, thereby boosting engagement and learner participation. Include video presentations, audio narratives, interactive scenarios, and text-based modules in order not only to add variety to your eLearning course, but also to make it more exciting and customized to the particular needs of your audience. 2. Use stories and real world examples to boost motivation. One of the main challenges of designing an asynchronous eLearning course is creating a connection with your learners. They may feel isolated from the eLearning community, as a whole, which hinders them from actively participating. This is why it’s important to integrate stories, real world examples, and anecdotes that tie into the subject matter. Use humor whenever possible to keep it light and entertaining for your learners. Just make sure that it serves the learning goals and objectives. 3. Give them a helping virtual hand. Even learners who are working autonomously need support from time to time. They may encounter a technical glitch that prevents them from progressing in the eLearning course, or they may need help, in order to understand a more complex idea or concept. Whatever the case may be, they need access to reliable support, such as an email, a contact form, a video chat with the online course facilitator, etc. Since they won’t be able to get help from a face-to-face instructor, you should offer them an alternative form of assistance that addresses their concerns and answers the pressing questions. 4. Break the eLearning course down into bite size modules. Chances are, your learners aren’t going to be willing or able to sit through an hour-long eLearning session, thanks to busy schedules and other distractions. This is why it’s essential to break your eLearning course down into smaller modules that are easily digestible. Ideally, these modules should be of about 15 to 20 minutes long, if not shorter, so that your learners can complete each one of them, when convenient. You should also make it easy for them to start where they left off by including an online course map or progress bar they can click to access the next module they want to access in the eLearning course. 5. Make your design intuitive and user-friendly. Your eLearning course should have simple and straightforward navigation controls, as well as an intuitive design that guides learners through the eLearning experience rather than frustrating them. Make sure that all links are active by checking the buttons and hyperlinks frequently, and provide instructions on how they should navigate in the eLearning course. 6. Stress the real world benefits from the start. Your asynchronous learners are going to need all the motivation they can get, especially those who aren’t particularly inspired to learn in the first place. As such, you will want to stress the real world benefits of completing the eLearning course even before they hit that ‘start’ button. Let them know how they can use the subject in their real lives, and which specific skill sets they are developing, as well as how each particular piece of new knowledge is going to improve their lives; in short, let them know what are they can get out of your eLearning course. 7. Tap into their intrinsic motivation. While external rewards may be a great motivator, it’s the intrinsic motivation that truly counts. Intrinsic motivation is fueled by inner rewards, such as the desire to expand their knowledge base and build their skill sets. Typically, learners who are intrinsically motivated fare better in self-guided eLearning courses than those who rely on extrinsic motivation. So, figure out what motivates them by doing some audience research, such as conducting surveys or focus groups, and then cater to their needs when creating the eLearning course. 8. Encourage group collaboration to provide peer-based support. Another key element that is often lacking in asynchronous courses is collaboration. Therefore, you may want to consider integrating message boards, forums, and project management platforms into your eLearning design to give them the opportunity to get peer feedback. They can share their experiences and work together to solve common challenges, even though they are completing online assignments on their own. 9. Put their knowledge to use. No learning experience is complete without an effective assessment strategy, and this is doubly important for asynchronous eLearning courses. You must integrate exams or quizzes to test learners’ knowledge and check their progress. Doing so also gives them the chance to gauge their own progress, so that they can fix incorrect learning behaviors and improve upon their weaknesses. 10. Strike a balance between entertaining and enlightening. It’s true, the most successful asynchronous eLearning courses are fun, engaging, and entertaining, but these elements should not overshadow the real purpose of the eLearning course, which is learning! Include plenty of interactive exercises, humorous stories, and other immersive eLearning activities, but always have the learning goals and objectives in mind. The trick to creating an effective and engaging asynchronous learning course is making your learners feel connected not only to the eLearning course material, but to the online learning community as a whole. So, use these tips to immerse them in the eLearning experience and get them excited about acquiring new knowledge and skill sets. Want to learn more tips on how to create effective asynchronous Learning experiences for your audience? Read the article 6 Tips For Creating Engaging Asynchronous Online Training Courses to find out 6 more ways to further engage your learners into your next asynchronous eLearning course. Author: Christopher Pappas Christopher Pappas is founder of The eLearning Industry’s Network. Currently, the eLearning Industry has a network of more than 250,000 professionals involved in the eLearning Industry. He is also the Founder and Owner of the Instructional Design and eLearning Professionals’ Group, which is the largest online community of professionals involved in the eLearning Industry at LinkedIn. You can connect with Christopher on Linkedin and Twitter. The post 10 Invaluable Tips To Develop Asynchronous Learning appeared first on Docebo.

People worrying about a lack of ideas and blank pages will become a relic of the past. There’s absolutely no excuse in 2015 not to be creative! Anyone and everyone can be trained, inspired and mentored by tons of sources on the web. In fact, there is a silent creative inside each one of us and you cannot even begin to imagine how this ‘creative you’ can benefit your business or your career! How many times have you been asked to make an impressive presentation or course? You are aware of the ‘content’ but you probably don’t know how to package it to impress your audience and make it memorable. This scenario is exactly what we are confronted with when about to write any creative/new content for a company, for example, an article or blog post, a manual for customers, or a summary for executives. And if your employer asks you to create some training content to deliver to your colleagues being effective serves an even greater purpose, in fact it becomes essential! So, the question you must ask is how can you unleash your creativity to produce such content? 3 things you need to become more creative: a strategy a tool a delivery method You will find all these things on the web - Google can help with this but be sure to use smart keywords when searching. Let’s take a closer look at all three points in this post. Not all strategies are right for you! To be perfectly honest you need to do a lot of research and study to find the right strategy to become a public speaker that stands out or a recognized elearning blogger. But for those who are time strapped we can suggest a powerful shortcut: you need to follow a marketing guru! Spend some time looking at good websites or YouTube channels, listen to the advice of the experts, and if you are convinced, try to apply this advice. If that sounds too time consuming, then skip the articles and videos, and try to find a strategy in the form of an infographic! If you don’t know where to get started, take a look at Pinterest, the social network dedicated to creativity and packed full of professional infographics. Find the easiest tool Every time you need to find a tool to solve a problem, you should define exactly what the final result should be and you must also have a clear vision of the budget you have! If you want to create an elearning infographic you need a specific tool, and not a generic tool to ‘manage text and images’. If you want to communicate via video you need a completely different tool. And last but not least, if you want to create a stunning elearning slideshow you need a third type of tool! So, define your desired final output and search for the tool designed to do that, and nothing more. Remember, if you are a beginner, a full-featured and comprehensive suite is bound to drive you crazy! My last suggestion is to look for a service on the web (SaaS) rather than a product to be installed on your hard disk. In that way you will avoid compatibility problems with your devices and you could work from anywhere using any devices available. I’m not here to promote any specific tools but I’d like to give a couple of hints: look at Prezi for presentations, Piktochart for infographics and Camtasia or PowToon for videos! Match to your audience expectations when you deliver You can share your product in different ways and you could always have a live presentation and an "on demand" delivery of your product at hand. That’s the case not only if you are presenting something to a large audience, but also if you are delivering a corporate presentation. Remember that if someone can’t attend your live presentation, it would always be appreciated if that person could see it later. For example if you’re delivering a slide presentation, you could upload it later on a social network like Slideshare and then send the link to different people. If you write a summary for your boss, you could share within the corporate social network or Intranet to make your colleagues aware of it. Anyway let’s return to the presentation itself… I’m quite sure you have at least one smartphone and either a desktop or laptop in your toolbox, if that’s the case then impress your audience by using both of them for your presentations! You can use the smartphone to move through the presentation and this will definitely impress your audience much more than a laptop and mouse. This is just an example of what you can do. Try to find the best presentations from notable keynote speakers on YouTube and you will find an endless stream of inspiration and style to inspire you. And now, finally, here’s my selection of recommended sites and tools for you - enjoy! brandongaille.com An inspiring blog on marketing piktochart.com Infographic creator canva.com Create design for web or print Infogr.am Data visualization prezi.com Presentation software The post Awesome elearning & presentations: unleash your creativity! appeared first on Docebo.

We have a couple of great features coming-up with the July roll-out of the Docebo learning management system (LMS) plus a bunch of minor updates as well. Get ready to use the brand-new Audit Trail and Coaching Apps on your next enterprise elearning project! The Audit Trail App is built to match the specific needs of Enterprises that are running extended enterprise training programs, so it will be exclusively available for the Enterprise edition of Docebo. Audit Trail The Audit Trail provides a higher level of internal tracking which makes you compliant with international regulations that require logging and tracking events (such as FDA’s 21 CFR Part 11). This App creates an immutable record that keeps track of the administrative actions performed inside the elearning platform. For example, you’ll always be able to understand exactly who made a specific action like change the course completion, the enrolment status, but also the deletion of users and/or learning content. That’s helpful if you’re running a complex training project where many people are involved as administrators. Coaching The second great improvement is the Coaching App, a tool designed to make it easier for users to attend courses - and therefore finish them! What if users have doubts or questions while they’re attending a course? Thanks to the platform’s Coaching feature they will be able to see all of the coaches assigned to the course they’re attending and they will be able to request a coaching session with one of them to fix the problem. What a great way to keep the learning plan on track! Moreover, we’re almost ready to roll-out a number of minor - but very smart - updates, so you can build a better learning experience: CSV export: you can simply export the users list in a CSV file. It really is as easy as it sounds. Learning Plan report: for creating reports about user progress in learning plans Remove users from branch: this is now doable as a massive action Customizable menu items: change your LMS menu according to your needs, by adding and removing items Automatic redirection at log-out: if you need to redirect users to a specific page when they log-out of the LMS you can now do this! Sessions info: when selecting a classroom course, users will see detailed information about each session of the course We’re working to bring these updates live at the beginning of July, so stay tuned because we’ll be back soon with more details! In the meantime, if you’d like to take a look at our LMS, start your free trial in a few clicks! The post Docebo rolls out Audit Trail and Coaching in July appeared first on Docebo.